Don't use binance

[ingiltere]

Why don't we use Binance? It's the best exchange right now in the business.
It's your fault to lose your 2FA. Why don't you take backup for both key and qr code? Are you really that lazy? You don't even care about your account. Don't come here to bash the best exchange in the business.

[dealung]

THis  awful  exange   it's  two  months  I have lost  my 2FA  key  and they  still  don't  solve  my  probem  after having subitted  10k tickets

They really don't  understand  my problem even  after I have told it to  them   10'000 times
Just use  Bittrex,  dealing  with this  awful exange is a pain in the ass

10k tickets, are you kidding me? I think you've made the mistake of making so many tickets and that's what makes the binance support team bewildered, because you made a spam ticket.

I am sad to hear your problem, hopefully your problem will be solved soon.

[redwhite037]

If you lose 2FA. That's your fault. The site has warned you to copy the Key to keep it safe for such cases. Binance is a good and big exchange platform. Never lower this platform because this error belongs to you.

[kaloloy]

THis  awful  exange   it's  two  months  I have lost  my 2FA  key  and they  still  don't  solve  my  probem  after having subitted  10k tickets

They really don't  understand  my problem even  after I have told it to  them   10'000 times
Just use  Bittrex,  dealing  with this  awful exange is a pain in the ass

I don't think people will shift from Binance into another Cryptocurrency Exchange based on your accusations and I don't think Binance is having the same issues like yours. The Best thing about Binance over EthereDelta is they're having a support for their clients.
I like Binance as I traded lots of money in it so I think I'm having less issues than yours.

[mace15]

Binance is one of the popular and big exchange. Since you had an issue with 2fa this is not the reasons to advice people not to use binance. I have heard some feedback that binance is secured, and great exchange so far.

[kaloloy]

If you lose 2FA. That's your fault. The site has warned you to copy the Key to keep it safe for such cases. Binance is a good and big exchange platform. Never lower this platform because this error belongs to you.

Yes, Indeed. If you're some issues well maybe it's on you because you're not too careful about your coins and transactions.
Maybe Binance nothing did wrong with your transactions but maybe it's on their watch because Binance isn't exempted with attacks so it's either your fault or them but I think Binance is better than some other Top Altcoins and of course it's better than EtherDelta.

[IMAR]

Have started using Binance just recently but have to say I enjoy it a lot more than Bittrex.

Well mo too, I just recently open my account in binance for like 2 weeks now and it working just fine.  I'm sure they are not perfect but they are doing well.

[Tekunda]

Lost F2A is yours fall and you could not prove that you the real owner. Dont blaim them for your mistake 

I understand his situation there should be something or a guideline that a user needs to pass through so he can retrieve his account, it is his mistake but it could happen to anybody like newbies in the cybersecurity, support should address this issue as a show of concern to it's traders

Loosing the F2A  is a MEGA disaster, almost like the guy who lost 104 Million in bitcoin, because he threw away his hard drive by accident.
How can you prove to a company residing in China that you are the lawful owner of the account? I don't see an easy solution to your problem.
Maybe writing a registered letter to the head of customer care? But the amount of time it takes to get this issue resolved should be the least of your worries, as - and I feel your pain - it could very well be that your coins are gone forever.