Bter.com not allowing BTC withdraw

[X68N]

I HAVE MY MONEY BACK the support anwered me

I think i go to crypty now

really? i never got an answer since 2-3 weeks.
How did they contact you?

[dEfAuLtk2k]

I confirm! My problem is completely solved!
Bter added 2.3btc back to my balance!

How long did it take?
Iam already waiting 4 days of my deposit

[X68N]

I confirm! My problem is completely solved!
Bter added 2.3btc back to my balance!

How long did it take?
Iam already waiting 4 days of my deposit

try to write an chinese email with google translate.
I also cant withdraw. I i made a second acount for testing if it is a Problem in general.
Yes even the new account cant withrdaw. (no coin can withdraw, deposit only)

More people should write them mails. Sadly they dont have a ticket system.

[pauldulong]

Deposit went through in 5 mi but withdraw not possible?!

[Shoma]

I cant withrdaw my ltc from bter. Just send second mail to support.
I want my ltc back.

[X68N]

there is already a helpfullthread:
 https://bitcointalk.org/index.php?topic=377452.0

[bitbd83]

I think in my point of view, Bter is a good trustworthy platform but some software bug issues it face problem. every exchanger like MtGox, Cryptsy have same issues. I believe Chinese know how to make business. 

[Mav2000]

Seems like Maxcoin deposits are stuck now. Any ideas what happened? I have some stuck there