BC.Game Account Temporarily Unavailable (~$750 USD) - No response for 6 months!

[holydarkness]

I will absolutely continue to cooperate with you. Please let me know what you need from me, and I will do my best to provide it.

mind to write to recovery@bcgame.com again? This time to ask for another KYC. It seems your KYC status was revoked during that suspicion of account breach. Write to them and they'll send you a link to redo KYC [given you can't do it in-site, as you're locked out from your account]. My contact didn't give me subject to help us all [me, you, them, and recovery] to be on the same page, so I'll propose a subject. Write it under "Asking Re-KYC for Locked Account"

Just to let you know, I have sent the email to recovery@bcgame.com with the subject "Asking Re-KYC for Locked Account" as you instructed.

I've attached a screenshot of the sent email to this post. Thank you for the clear instructions on how to proceed.
[...]

Noted. I've relayed the message and the screenshot. Please wait a bit, if you haven't get a reply from recovery division during my short AFK already. And, unless you're ok with it, you might want to edit your post and remove the screenshot, it contain something private.

[DockCableWhite]

I will absolutely continue to cooperate with you. Please let me know what you need from me, and I will do my best to provide it.

mind to write to recovery@bcgame.com again? This time to ask for another KYC. It seems your KYC status was revoked during that suspicion of account breach. Write to them and they'll send you a link to redo KYC [given you can't do it in-site, as you're locked out from your account]. My contact didn't give me subject to help us all [me, you, them, and recovery] to be on the same page, so I'll propose a subject. Write it under "Asking Re-KYC for Locked Account"

Just to let you know, I have sent the email to recovery@bcgame.com with the subject "Asking Re-KYC for Locked Account" as you instructed.

I've attached a screenshot of the sent email to this post. Thank you for the clear instructions on how to proceed.
[...]

Noted. I've relayed the message and the screenshot. Please wait a bit, if you haven't get a reply from recovery division during my short AFK already. And, unless you're ok with it, you might want to edit your post and remove the screenshot, it contain something private.

I have not received any answer yet (last time it took like 20h to get a reply from them) and, yeah, I removed screenshot from my previous post, thank you.

edit: they sent me a form to fill up, I did it. Now waiting for further steps from them.

[DockCableWhite]

I will absolutely continue to cooperate with you. Please let me know what you need from me, and I will do my best to provide it.

mind to write to recovery@bcgame.com again? This time to ask for another KYC. It seems your KYC status was revoked during that suspicion of account breach. Write to them and they'll send you a link to redo KYC [given you can't do it in-site, as you're locked out from your account]. My contact didn't give me subject to help us all [me, you, them, and recovery] to be on the same page, so I'll propose a subject. Write it under "Asking Re-KYC for Locked Account"

Just to let you know, I have sent the email to recovery@bcgame.com with the subject "Asking Re-KYC for Locked Account" as you instructed.

I've attached a screenshot of the sent email to this post. Thank you for the clear instructions on how to proceed.
[...]

Noted. I've relayed the message and the screenshot. Please wait a bit, if you haven't get a reply from recovery division during my short AFK already. And, unless you're ok with it, you might want to edit your post and remove the screenshot, it contain something private.

That's what I've got.
https://talkimg.com/image/USa3Q8

[holydarkness]

That's what I've got.
https://talkimg.com/image/USa3Q8

Ugghhh... let me try to reach my contact again and get them to see this case to its end by themselves and/or to send a note to recovery team to specifically pay attention to email sent from your email address.

[DockCableWhite]

That's what I've got.
https://talkimg.com/image/USa3Q8

Ugghhh... let me try to reach my contact again and get them to see this case to its end by themselves and/or to send a note to recovery team to specifically pay attention to email sent from your email address.

Is there any news regarding my situation, holydarkness?

[holydarkness]

Is there any news regarding my situation, holydarkness?

I haven't heard from them and your case hasn't been touched and discussed from our list that I presented to them last weekend, but I've nudged them again to give me follow up for the latest situation of your case few minutes ago. Please wait a little?

[DockCableWhite]

Is there any news regarding my situation, holydarkness?

I haven't heard from them and your case hasn't been touched and discussed from our list that I presented to them last weekend, but I've nudged them again to give me follow up for the latest situation of your case few minutes ago. Please wait a little?

Oh, okay, I'll wait. Thank you.

[DockCableWhite]

Is there any news regarding my situation, holydarkness?

I haven't heard from them and your case hasn't been touched and discussed from our list that I presented to them last weekend, but I've nudged them again to give me follow up for the latest situation of your case few minutes ago. Please wait a little?

Still no news?

[holydarkness]

Is there any news regarding my situation, holydarkness?

I haven't heard from them and your case hasn't been touched and discussed from our list that I presented to them last weekend, but I've nudged them again to give me follow up for the latest situation of your case few minutes ago. Please wait a little?

Still no news?

Sadly, yes, though it's probably due to my absence on the forum for about almost the entire week last week, that perhaps your case got pushed down from my contact's attention. But rest assured that it is not off our plate and I nudged them about your issue every now and then, with yesterday as the most recent.



I am yet to hear from that contact, will made another nudge later today, as I have to leave early [few minutes from now] to handle the backlog of IRL matters that got delayed following that last week's chaos.

[just4kicks]

Wild... 6 months no answers and now a 6 week fiesta in BTC talk on top of this and BC can't give the man his 750 bucks.

I'm actually facing a similar thing right now, I hadn't played in BC since my last problem with them. Today decided to log in after like 3-4 months. I still have like 280 life time refs there who sometimes play. To my surprise there was like 90 bucks of affiliate commission and I discovered they have poker now, so I tried it. Happened to take balance to like 720 ish, requested 651 usdc via erc20 and few mins later while playing dice I get kicked out and account locked.

I had few laughs around the community, no wonder most have left this is like legit hilarious. I should be kycd long time ago and I've had this account for 5 years at least.
But what's like really weird is these winnings are from poker - meaning it's like straight from other ppl pockets, so the casino didn't lose a penny on my session, yet they are that broke that they can't pay me $651 and let me finish my $70 gambling session