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Author Topic: BITMAIN AntMiner APW3-12-1600 PSU Series  (Read 36647 times)
dogie
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July 18, 2015, 05:52:44 AM
 #161

Dogie, it wasn't directed at you.  I know you can only comment on what's allowed or known.  But one thing you can help with is getting better clarification on this psu for us.  I've contacted support but there answers are vague and I'm left back where I started.  This is what you are here to help with since you can put it in terms we understand not operator answers like "It should work, just buy it and see".
I'm not contracted by Bitmain any more, so I'm in the queue for information with the rest of you.


Contact their support through a ticket: https://bitmain.zendesk.com/hc/en-us

They can help you get the PSU for the S4.  This psu they are selling is a good psu, but requires OVER 110 electricity.  So if you are running 110 yes you need a different PSU then the one this thread is for.
@notlist3d - Have you tried anything from the link you posted?  Seems like a dead site unused for months.  Maybe Dogie can agree, is Zendesk an old site and should all correspondence be through Bitmain's main site?

Zendesk is the US team, Bitmain site is the CN team, although US team usually takes the tickets from the Bitmain site and actions them via Zendesk. Go to Zendesk.

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July 18, 2015, 05:59:16 AM
Last edit: July 18, 2015, 04:24:12 PM by Meech
 #162

The link is old and no current info from the Zendesk site, click it and you will see.  As far as getting anywhere with support, previous talks they pointed me to the new psu.  Nothing was said about any support for exact replacement, seems they don't keep much old stock around or are too busy devising new or should I dear say remodified hardware.  But that's my exact point, after warranty period I don't think they care what happens to our heater paperweights.  But I digress.

Edit:  Zendesk did work and responded within 1 hour, amazing.  Still communicating to resolve my issue.
notlist3d
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July 18, 2015, 06:04:07 AM
 #163

The link is old and no current info from the Zendesk site, click it and you will see.  As far as getting anywhere with support, previous talks they pointed me to the new psu.  Nothing was said about any support for exact replacement, seems they don't keep much old stock around or are too busy devising new or should I dear say remodified hardware.  But that's my exact point, after warranty period I don't think they care what happens to our heater paperweights.  But I digress.

Send in a ticket don't take the front page info as your reference.  Tell the support you have 110 and do not have 220/240 and I think they will arrange to sell you a replacement PSU pretty quick.  Use a ticket and tell them you have 110 and need replacement.   

And it depends on model.  S3's they have controllers and parts for (last I heard). But ones like C1 that were much more limited they did not have parts (last i heard).
MyRig
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July 18, 2015, 09:37:37 PM
 #164

PSU APW3-12-1600-B2 can be used on any version of S4 with some may require cable modifications with the breakout board.

1 string attached with the PSU APW3-12-1600-B2 is you must have 208V or higher.  (205v or higher) to be able to use it.

If you have to use 110v, depends on the condition of your PSU, centers in Denver, Ukraine or Serbia may able to repair it for you.  If it still powers on and gives you some ERROR LED Status. 

Support@bitmain.zendesk.com is the route to request servicing your original S4 PSU if it is not completely dead yet. If the fan won't power on, or no LED light comes on, then it is not serviceable.

Unfortunately at the moment, S4 PSU is not in stock.  Time to time, the centers in USA/Serbia/Ukraine may have those in stock so please keep checking with the supports

Antminer & DragonMint Repair  E-mail: support@myrig.com   T: @MyRig_com
Return Address: MyRig 3700 Quebec Street, Unit 100-239, Denver, Colorado 80207, USA
Meech
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July 18, 2015, 10:01:31 PM
 #165

Thank You... In talks with them now, may send the whole unit to them for problem solving.  Again Thank You.  Although the page looks outdated and blah with little to no info techs responded promptly from US Zendesk.
jelin1984
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August 03, 2015, 07:28:16 PM
 #166

Is noisy these psu?..Huh.
notlist3d
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August 03, 2015, 08:00:52 PM
 #167

Is noisy these psu?..Huh.

It is a server psu.... and 1600 watt's.  I think it is safe to assume it makes some noise Smiley.

Normally when you look into most server PSU's noise is not a huge factor as far as what they worry about.
quakefiend420
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August 03, 2015, 08:20:05 PM
 #168

Is noisy these psu?..Huh.

If you want something that's platinum and enterprise grade but isn't all that noisy, check out the 1100s in my sig.  Fan adjusts with load.  If you run it at max or in super hot temps it will make some noise.
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August 03, 2015, 10:14:46 PM
 #169

Also see J4bberwock's 2880W IBM breakout boards as linked in my sig for North America.  Will power 2x S4's (externally) with a power harness, 80+ Platinum rated, etc: https://bitcointalk.org/index.php?topic=1036295.0

IBM 2880W PSU Packages: https://bitcointalk.org/index.php?topic=966135 IBM 4K PSU Breakout Boards & Packages: https://bitcointalk.org/index.php?topic=1308296 
Server PSU-powered GPU rig solutions! https://bitcointalk.org/index.php?topic=1864539  Wallet address: 1GWQYCv22cAikgTgT1zFuAmsJ9fFqq9TXf 
pinhead666
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August 04, 2015, 04:32:40 AM
 #170

I use DPS-2000. They come with no fan and you have to add cooling yourself.So I can use whatever cooler I want.Ofcourse I had to modify casing to fit the cooler but these are good psu's and they are cheap.
FreeFelix
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August 06, 2015, 10:42:41 AM
 #171

PSU APW3-12-1600-B2 can be used on any version of S4 with some may require cable modifications with the breakout board.

1 string attached with the PSU APW3-12-1600-B2 is you must have 208V or higher.  (205v or higher) to be able to use it.

If you have to use 110v, depends on the condition of your PSU, centers in Denver, Ukraine or Serbia may able to repair it for you.  If it still powers on and gives you some ERROR LED Status. 

Support@bitmain.zendesk.com is the route to request servicing your original S4 PSU if it is not completely dead yet. If the fan won't power on, or no LED light comes on, then it is not serviceable.

Unfortunately at the moment, S4 PSU is not in stock.  Time to time, the centers in USA/Serbia/Ukraine may have those in stock so please keep checking with the supports

OK so I sent my S4 PSU to Serbia for fixing came back fixed and worked for about 10 days then same thing. Machine off with ERROR LED status.

Is it a reset that can be done easily - as it costs a small fortune to send to Serbia from UK. If how? Looks fine inside Smiley

Re the PSU APW3-12-1600-B2 I notice in the pdf manual it offers 2 types of wiring Type 1 : old type with M4 ring connectors and Type 2 PCIe type

Is this provided? - if not what did you mean by cable modifications with breakout board. Is it as simple as unscrewing/unbolting the PCI cables from the position shown in the image showing the cables and replacing with the original cables from the old PSU.
J4bberwock
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August 06, 2015, 12:23:29 PM
 #172

PSU APW3-12-1600-B2 can be used on any version of S4 with some may require cable modifications with the breakout board.

1 string attached with the PSU APW3-12-1600-B2 is you must have 208V or higher.  (205v or higher) to be able to use it.

If you have to use 110v, depends on the condition of your PSU, centers in Denver, Ukraine or Serbia may able to repair it for you.  If it still powers on and gives you some ERROR LED Status. 

Support@bitmain.zendesk.com is the route to request servicing your original S4 PSU if it is not completely dead yet. If the fan won't power on, or no LED light comes on, then it is not serviceable.

Unfortunately at the moment, S4 PSU is not in stock.  Time to time, the centers in USA/Serbia/Ukraine may have those in stock so please keep checking with the supports

OK so I sent my S4 PSU to Serbia for fixing came back fixed and worked for about 10 days then same thing. Machine off with ERROR LED status.

Is it a reset that can be done easily - as it costs a small fortune to send to Serbia from UK. If how? Looks fine inside Smiley

Re the PSU APW3-12-1600-B2 I notice in the pdf manual it offers 2 types of wiring Type 1 : old type with M4 ring connectors and Type 2 PCIe type

Is this provided? - if not what did you mean by cable modifications with breakout board. Is it as simple as unscrewing/unbolting the PCI cables from the position shown in the image showing the cables and replacing with the original cables from the old PSU.

I'm looking for an S4 with dead PSU. would you sell yours?
Shipping to France.

Custom Server PSU breakout boards, 1200w, 1300w, 2000w, 2880w https://bitcointalk.org/index.php?topic=738527.0
Btc: 1J4bberWs6f6XVQ53gn3BNc8qHAicmm7wu
Ltc: LNDmMBtzD3cduwjfxANm2wDrxt9jXRk5ZP
FreeFelix
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August 06, 2015, 12:49:13 PM
 #173

Not at the moment  Wink
FreeFelix
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August 06, 2015, 12:56:09 PM
 #174

And I can't believe people haven't yet gotten tired of flaming Dogie in every thread on the forum. Does anyone want to fetch one of these PSUs and formulate an opinion based on actual performance and inspection, or do we want to just keep trash talking anything and everything based on a few scattered bits of information and massive doses of prejudice coupled with the comfort of relative anonymity?

Seriously, guys. The only way you can say something that hasn't already been said a hundred times is to actually discuss the product for which this thread exists.

Probably deliberately drilled the whole so they could have a moan
Meech
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August 06, 2015, 06:22:50 PM
 #175

PSU APW3-12-1600-B2 can be used on any version of S4 with some may require cable modifications with the breakout board.

1 string attached with the PSU APW3-12-1600-B2 is you must have 208V or higher.  (205v or higher) to be able to use it.

If you have to use 110v, depends on the condition of your PSU, centers in Denver, Ukraine or Serbia may able to repair it for you.  If it still powers on and gives you some ERROR LED Status. 

Support@bitmain.zendesk.com is the route to request servicing your original S4 PSU if it is not completely dead yet. If the fan won't power on, or no LED light comes on, then it is not serviceable.

Unfortunately at the moment, S4 PSU is not in stock.  Time to time, the centers in USA/Serbia/Ukraine may have those in stock so please keep checking with the supports

OK so I sent my S4 PSU to Serbia for fixing came back fixed and worked for about 10 days then same thing. Machine off with ERROR LED status.

Is it a reset that can be done easily - as it costs a small fortune to send to Serbia from UK. If how? Looks fine inside Smiley

Re the PSU APW3-12-1600-B2 I notice in the pdf manual it offers 2 types of wiring Type 1 : old type with M4 ring connectors and Type 2 PCIe type

Is this provided? - if not what did you mean by cable modifications with breakout board. Is it as simple as unscrewing/unbolting the PCI cables from the position shown in the image showing the cables and replacing with the original cables from the old PSU.
Be prewarned.  My S4 just came back from Bitmain Denver from repair of psu and worked for 10 min before getting alarm light.  Now it doesn't power up.  Seems they are replacing these with used psu's and after $200 spent including shipping I was expecting the psu to be replaced with the 220v new model psu for that price.  Now I'm sending back the psu again since they said they would warranty it for 60 days.  It came back dusty as hell.  Was totally clean inside before repair and pool info switched to theirs.  I sent it to them for repair not to mine their own pools with.  At least if your going to test it let it mine my pools Bitmain.  Another week wasted. 
FreeFelix
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August 06, 2015, 08:01:41 PM
 #176

Doesn't sound good.

I only sent the PSU - have been told by Bitmain that the APW3-12-1600 PSU Series will work with any S4 provided you have the right voltage 205V + - waiting for confirmation that adapting the cables is possible to do properly - not with plastic tape and solder
Meech
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August 07, 2015, 12:23:26 AM
 #177

Doesn't sound good.

I only sent the PSU - have been told by Bitmain that the APW3-12-1600 PSU Series will work with any S4 provided you have the right voltage 205V + - waiting for confirmation that adapting the cables is possible to do properly - not with plastic tape and solder
Yes it will, but moving to that voltage for most means moving it in your kitchen or laundry room.  But the old psu ver. 1 and 2 suck d!c4.  Only viable option is the apw3-12 until J4bberwok gets his working solution.  We want a psu that fits in the case not outside.  Mine will be sent back to Denver, this time just the psu so there's no funny business.  I will demand this new psu since they seem to replace warrantied psu's with used stock.
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August 07, 2015, 02:20:03 PM
 #178

I'm in the UK so no issue with the voltage all 240  Wink
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August 10, 2015, 09:43:17 AM
 #179

I'm in the UK so no issue with the voltage all 240  Wink

Dear All

If thinking of buying this PSU for an S4 with the older M4 ring terminals, this is the reply I received from Bitmain.

Hello sir,

when you are making order,

you need to make a comment that you need M4 ring connectors. that way factory will prepare everything and ship.
but please be sure that they have understood you fully. and that you do not need bunch of 6 pins.

send them a picture if needed, that you require type 1 (m4's with one 6 pin). or red cables.
just be crystal clear. so they do not mix order.


Hope this makes it clear how to order

good luck
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August 17, 2015, 09:54:25 AM
 #180

I'm in the UK so no issue with the voltage all 240  Wink

Dear All

If thinking of buying this PSU for an S4 with the older M4 ring terminals, this is the reply I received from Bitmain.

Hello sir,

when you are making order,

you need to make a comment that you need M4 ring connectors. that way factory will prepare everything and ship.
but please be sure that they have understood you fully. and that you do not need bunch of 6 pins.

send them a picture if needed, that you require type 1 (m4's with one 6 pin). or red cables.
just be crystal clear. so they do not mix order.


Hope this makes it clear how to order

good luck

I just received my APW3-12-1600 PSU that I want to connect to my S4 that has the M4 ring connectors.
Even though I mentioned this when purchasing as suggested by support the PSU arrived with PCI connectors.
However I did come with a power adaptor board.
Can you send me instructions as to how to connect the original cables to this board.
Also the APW3-12-1600 PSU has 12 PCI connectors and the board has only 8 connectors.
Which ones do I use - some included instructions would be helpful or put it in the manual

Just sent this message to support.

The saga goes on Sad
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