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Author Topic: Lost both seed and my google authenticator to my electrum wallet:(  (Read 4121 times)
Olewedel123 (OP)
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June 18, 2015, 09:53:51 PM
 #1

I lost my seed for my Electrum wallet 14 days ago, please don't ask me how. Today I found out that the google authenticator on my phone
dont pair with my Electrum wallet. I have a little under 40 bitcoin in there and just wanna know if there is anything I can do before
I write them off. I have the password for the account, but it seems kinda useless at this point and the wallet open on my cpu, but it asks for the authentication code which I don't have, because  I by error deleted the app on my phone. I was so stupid that I thought the authenticator was hooked up to my google account and was also very ill advised by the guy who helped me set up the wallet.
I know I have failed here and have learned it the hard way, so please don't needle me in your reply.

Thanks in advance if anybody can tell me they are gone so I can try to move on or if somebody by some miracle has clue how to get full access
to the wallet.


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There are several different types of Bitcoin clients. The most secure are full nodes like Bitcoin Core, but full nodes are more resource-heavy, and they must do a lengthy initial syncing process. As a result, lightweight clients with somewhat less security are commonly used.
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jaberwock
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June 19, 2015, 01:57:09 AM
 #2

Do you still have the authenticator with the Electrum authentication inside Huh

If you have and it is not working maybe you should try to sync your device's clock with the phone's network time. Worked for me once.

And I had no idea that you could put google authenticator in the Electrum wallet Huh

Olewedel123 (OP)
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June 19, 2015, 05:59:35 AM
 #3

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.
pooya87
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June 19, 2015, 07:16:02 AM
 #4

move this topic to  Alternative clients > Electrum section here: https://bitcointalk.org/index.php?board=98.0
you might get a better response there.

as far as i know you have to have the seed if you don't have the 2fa.
check out the wiki: http://electrum.orain.org/wiki/Two-factor_authentication

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favdesu
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June 19, 2015, 11:29:27 AM
 #5

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

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June 19, 2015, 01:33:13 PM
 #6

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry
favdesu
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June 19, 2015, 02:00:59 PM
 #7

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry

but shouldn't you be able to just download the 2fa app under your google account? always thought that would be the backup function...

escrow.ms
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June 19, 2015, 03:44:57 PM
 #8

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry

but shouldn't you be able to just download the 2fa app under your google account? always thought that would be the backup function...

No there's no backup option, that's why people use authy these days.
favdesu
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June 19, 2015, 04:17:23 PM
 #9

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry

but shouldn't you be able to just download the 2fa app under your google account? always thought that would be the backup function...

No there's no backup option, that's why people use authy these days.

oh really? thanks for the heads up... moving to authy then

Muhammed Zakir
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June 19, 2015, 04:30:21 PM
Last edit: June 19, 2015, 04:41:01 PM by Muhammed Zakir
 #10

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry

but shouldn't you be able to just download the 2fa app under your google account? always thought that would be the backup function...

No there's no backup option, that's why people use authy these days.

That's why, it is highly recommend to store the secret key safely. Authy is good but as it backups to cloud, I don't like it much.

* Edited.

favdesu
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June 19, 2015, 04:36:32 PM
 #11

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

Paper codes only work for specific services, they will not work with Electrum / TrustedCoin 2fa.

If you've lost both your 2fa app (and have no backup of it) and your seed, you very likely out of luck, sorry...  Cry

but shouldn't you be able to just download the 2fa app under your google account? always thought that would be the backup function...

No there's no backup option, that's why people use authy these days.

That's why, it is highly recommend to store the secret key safely. Authy is good but as it is backups to cloud, I don't like it much.

yeah, for other apps. my electrum is backupped in keepass2, no need for 2fa Smiley

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June 19, 2015, 04:37:02 PM
 #12

No there's no backup option, that's why people use authy these days.

That's why, it is highly recommend to store the secret key safely. Authy is good but as it is backups to cloud, I don't like it much.

+1 IMO....

I believe that the upcoming "Android M" will be fairly aggressive (for better or worse) in what it automatically backs up to the Google cloud, but as of today app data is not backed up by default.
Quickseller
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June 19, 2015, 05:30:43 PM
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Do you have any backups of your phone from after you had the Google authenticator token loaded onto your phone? If so then you might be able to restore from a backup.
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June 19, 2015, 06:25:40 PM
 #14

When you really reinstalled 2fa on your phone and it shows your 2fa code for electrum then it should be impossible that its wrong when your phone has the correct time. Since the code it recreated should be the same.

Does the other 2FA or dont they work too?

And yes, back of secret key and backup of the backup. As well as backup of the password in keepass and backup of keepass. On top make a backup of electrum on different places. Next time...

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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June 22, 2015, 06:43:53 AM
 #15

I had the google authenticator on my phone, but me or my son by fault deleted the app on my phone and when I reinstalled the app it was not linked
to my wallet anymore... In hindsight, I should never have linked the authenticator to my wallet, but that is too late now.

but the google auth is bound to your account. use google, you can even print paper codes - if you got access to your google account.

edit: https://support.google.com/accounts/answer/1187538?hl=en

What the shit do you mean? 2FA Google authenticator aren't google account OTPs

OP: how can you have $10k of Bitcoin without a backup of your TOTP base32 code / mnemonic seed etc? You say don't ask you how it happened: that's because you know what the answer is, nothing can be done
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June 22, 2015, 06:46:20 AM
 #16

Quote
yeah, for other apps. my electrum is backupped in keepass2, no need for 2fa Smiley


As long as it's not LastPass, sounds good. LastPass lost my account to their hack last week (EDIT: and another hack yesterday), with mtgox levels of tech support and competency all around, I'd advise no one use this service
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June 22, 2015, 06:11:14 PM
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As long as it's not LastPass, sounds good. LastPass lost my account to their hack last week (EDIT: and another hack yesterday), with mtgox levels of tech support and competency all around, I'd advise no one use this service

We're getting off-topic Wink, but I must respectfully disagree.

Any online service is vulnerable to attack, and by using one you are obligated to understand and accept this risk. I agree that a local password manager which doesn't require a centralized service is probably safer, but in exchange for that safety you must give up some convenience. More importantly, I think that LastPass is the best among the various online services, and I have no trouble trusting them with all but my most sensitive passwords.

In particular, they adhere to good security best-practices (salted well-key-stretched hashed passwords), and they have been, at least in the past (and including their most recent issue), very transparent when something bad happens or when they screw up. I also find their mitigation recommendations to be reasonable (when problems do occur), and not overly sugar-coated.

Anyways, just my 2¢.

An aside: was there another hack? I was only aware of one recent one....
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June 25, 2015, 08:21:44 PM
 #18

In the future, you may want to consider SuredBits. We utilize nLockTime transactions to make it impossible for you to lose your bitcoins in these situations. PM me if you have any questions.
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June 26, 2015, 10:26:19 AM
 #19

In the future, you may want to consider SuredBits. We utilize nLockTime transactions to make it impossible for you to lose your bitcoins in these situations. PM me if you have any questions.

Interesting idea. So you create a transaction that has a timestamp as to when the transaction will happen? You dont get the private key because the transaction will be placed in the users wallet. Though you need to use the official wallet in order to use the service since only few wallets allow to import a transaction, i believe.

I didnt know that you can make a timestamp to a transaction that prevents that its run before.

Though... you need to know and protect the private keys of the destination wallet.

Please ALWAYS contact me through bitcointalk pm before sending someone coins.
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June 26, 2015, 12:01:36 PM
 #20

In the future, you may want to consider SuredBits. We utilize nLockTime transactions to make it impossible for you to lose your bitcoins in these situations. PM me if you have any questions.

No offence but GreenAddress is more trusted than yours and has been online for a long time. So personally, I would go for it. https://greenaddress.it/

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