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Author Topic: Bitstamp stealing my ID and banking details ?  (Read 1045 times)
fireant
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June 25, 2015, 09:46:41 AM
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This is rather strange.

I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process.

Fair enough I thought, I will submit copies of passports etc etc.

Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them.

I am not that worried about money or coins because I have not deposited any.

What I am worried about is now they have my ID and banking information and are NOT responding.

Kind of putting a bad taste in my mouth here. Huh
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WhatTheGox
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June 25, 2015, 09:50:15 AM
 #2

This is rather strange.

I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process.

Fair enough I thought, I will submit copies of passports etc etc.

Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them.

I am not that worried about money or coins because I have not deposited any.

What I am worried about is now they have my ID and banking information and are NOT responding.

Kind of putting a bad taste in my mouth here. Huh

They have yours and thousands of other IDs and banking details, i haven't used them much either but they have all my details.  Maybe they have some customer support delays atm.  Maybe there is some complications with your situation which is taking longer.
fireant
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June 25, 2015, 10:09:14 AM
 #3

I was thinking the same thing.
But the section of tickets dealing with this have all gone.

All the tickets with one particular persons name on it.

Even one going back 3 years ago when I first opened up the personal account.

AND .. no reply ..... none.. not even after an urgent "please explain" ?

Hope you are right.
sherbyspark
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June 25, 2015, 03:23:14 PM
 #4

I was thinking the same thing.
But the section of tickets dealing with this have all gone.

All the tickets with one particular persons name on it.

Even one going back 3 years ago when I first opened up the personal account.

AND .. no reply ..... none.. not even after an urgent "please explain" ?

Hope you are right.
Could be just a glitch at the moment. There is not much they can illegally do with your ID. Incase you are worried, you can always write across it " For Verification of Bistamp" and send it to them. This way, as long as its written over your picture somewhat, they cannot use it for any other purpose.
sun64986161
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June 25, 2015, 03:27:48 PM
 #5

Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable

fuck bit-x
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June 25, 2015, 07:56:31 PM
 #6

Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable

EU law requires those documents, not much Bitstamp can do Smiley
fireant
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June 26, 2015, 01:04:51 AM
 #7

Still no response back.
Anyone with bitstamp here who are getting responses to tickets ?
AccountTrader
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June 26, 2015, 01:05:41 AM
 #8

This is rather strange.

I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process.

Fair enough I thought, I will submit copies of passports etc etc.

Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them.

I am not that worried about money or coins because I have not deposited any.

What I am worried about is now they have my ID and banking information and are NOT responding.

Kind of putting a bad taste in my mouth here. Huh

Bitstamp wont take your ID and sell it. LMAO.  Grin
fireant
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June 26, 2015, 02:19:16 AM
 #9

Oh... really ?

So can you please explain why I have had no responses to my tickets ?

AND ... why all the tickets from my verification process have been deleted ?

 Huh Huh Huh
Mieehayii
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June 26, 2015, 06:52:52 AM
 #10

 Bitstamp applied for a NewYork-BitLicence?

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Amph
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June 26, 2015, 08:05:27 AM
 #11

This is rather strange.

I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process.

Fair enough I thought, I will submit copies of passports etc etc.

Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them.

I am not that worried about money or coins because I have not deposited any.

What I am worried about is now they have my ID and banking information and are NOT responding.

Kind of putting a bad taste in my mouth here. Huh

Bitstamp wont take your ID and sell it. LMAO.  Grin

but if an attack from hacker occur, then your id could be stole for malicious activity, this is why i can't trust exchange with id, and i'll never, send mine ever..

better to deal with exchange that ask your name and address only with limited deposit and withdrawals
sun64986161
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June 26, 2015, 12:29:43 PM
 #12

Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable

EU law requires those documents, not much Bitstamp can do Smiley

yay but a litle document is my privacy i can't give to other people Roll Eyes

fuck bit-x
ETFbitcoin
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June 26, 2015, 02:47:19 PM
 #13

They have many users ID & banking details, but i'm sure they won't use it for bad purpose. Also, it's because EU law, so BitStamp can't do much.
If you don't want your privacy get exposed. Use fake information or use BTC-E since you don't have to verify your identity for most actions.

I heard BitStamp Customer Service sometimes really slow, just wait until they respond.


Xialla
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June 26, 2015, 02:59:16 PM
 #14

Still no response back.
Anyone with bitstamp here who are getting responses to tickets ?

ahh, I created ticket last week and it was solved within 48 hours, so far happy with their service..this thread is really strange..
sherbyspark
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June 26, 2015, 04:22:54 PM
 #15


but if an attack from hacker occur, then your id could be stole for malicious activity, this is why i can't trust exchange with id, and i'll never, send mine ever..

better to deal with exchange that ask your name and address only with limited deposit and withdrawals

Probably not. The exchanges don't really store your ID's on a database system. They probably store it offline. If the entire database with all the ID's was to be hacked or compromised , they would likely have to face serious charges.
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June 26, 2015, 07:15:26 PM
 #16

Oh... really ?

So can you please explain why I have had no responses to my tickets ?

AND ... why all the tickets from my verification process have been deleted ?

 Huh Huh Huh

Bitstamp is a registered company, and any illegal actions they might be doing will immediately fire back at them. Maybe this is just some customer support problem on their end, and lol, they wouldn't sell any personal information. You can try and send another ticket, see if this time it will be entertained.

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June 26, 2015, 07:21:21 PM
 #17

Bitstamp s a very professional and reputable company. Never had issues with them. I highly doubt they care much about your ID and stuff to steal those.

fireant
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June 27, 2015, 12:03:31 AM
 #18

Panic over.

They have finally got back to me.

Seems to be on the up and up. Grin
sun64986161
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June 27, 2015, 02:45:41 AM
 #19

Panic over.

They have finally got back to me.

Seems to be on the up and up. Grin

nice Smiley
now your problem is fixed dude

fuck bit-x
fireant
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June 27, 2015, 03:37:45 AM
 #20

Yup.. seems so.
Just wish they were more responsive.

It could be a blessing in disguise in some ways. I managed to avoid the MTGox disaster because they were super slow at responding when I tried to open an account there some years ago.
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