fireant (OP)
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June 25, 2015, 09:46:41 AM |
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This is rather strange. I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process. Fair enough I thought, I will submit copies of passports etc etc. Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them. I am not that worried about money or coins because I have not deposited any. What I am worried about is now they have my ID and banking information and are NOT responding. Kind of putting a bad taste in my mouth here.  |
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WhatTheGox
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Activity: 812
Merit: 1000
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June 25, 2015, 09:50:15 AM |
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This is rather strange. I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process. Fair enough I thought, I will submit copies of passports etc etc. Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them. I am not that worried about money or coins because I have not deposited any. What I am worried about is now they have my ID and banking information and are NOT responding. Kind of putting a bad taste in my mouth here. They have yours and thousands of other IDs and banking details, i haven't used them much either but they have all my details. Maybe they have some customer support delays atm. Maybe there is some complications with your situation which is taking longer. |
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fireant (OP)
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June 25, 2015, 10:09:14 AM |
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I was thinking the same thing.
But the section of tickets dealing with this have all gone.
All the tickets with one particular persons name on it.
Even one going back 3 years ago when I first opened up the personal account.
AND .. no reply ..... none.. not even after an urgent "please explain" ?
Hope you are right.
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sherbyspark
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June 25, 2015, 03:23:14 PM |
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I was thinking the same thing.
But the section of tickets dealing with this have all gone.
All the tickets with one particular persons name on it.
Even one going back 3 years ago when I first opened up the personal account.
AND .. no reply ..... none.. not even after an urgent "please explain" ?
Hope you are right.
Could be just a glitch at the moment. There is not much they can illegally do with your ID. Incase you are worried, you can always write across it " For Verification of Bistamp" and send it to them. This way, as long as its written over your picture somewhat, they cannot use it for any other purpose. |
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sun64986161
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Activity: 149
Merit: 100
In God Im Trust
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June 25, 2015, 03:27:48 PM |
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Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable
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fuck bit-x
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jdebunt
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Activity: 1596
Merit: 1010
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June 25, 2015, 07:56:31 PM |
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Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable
EU law requires those documents, not much Bitstamp can do  |
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fireant (OP)
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Activity: 10
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June 26, 2015, 01:04:51 AM |
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Still no response back.
Anyone with bitstamp here who are getting responses to tickets ?
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AccountTrader
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June 26, 2015, 01:05:41 AM |
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This is rather strange. I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process. Fair enough I thought, I will submit copies of passports etc etc. Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them. I am not that worried about money or coins because I have not deposited any. What I am worried about is now they have my ID and banking information and are NOT responding. Kind of putting a bad taste in my mouth here. Bitstamp wont take your ID and sell it. LMAO.  |
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fireant (OP)
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June 26, 2015, 02:19:16 AM |
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Oh... really ? So can you please explain why I have had no responses to my tickets ? AND ... why all the tickets from my verification process have been deleted ? |
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Mieehayii
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June 26, 2015, 06:52:52 AM |
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Bitstamp applied for a NewYork-BitLicence?
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Amph
Legendary
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Activity: 3206
Merit: 1069
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June 26, 2015, 08:05:27 AM |
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This is rather strange. I have tried to open an account there and because it's in a "company" name and there are 2 "directors" I had to go though another process. Fair enough I thought, I will submit copies of passports etc etc. Problem is .. I did it through the ticket system and now those tickets are not on the system and I am (after 30hours) still not getting ANY response from them. I am not that worried about money or coins because I have not deposited any. What I am worried about is now they have my ID and banking information and are NOT responding. Kind of putting a bad taste in my mouth here. Bitstamp wont take your ID and sell it. LMAO. but if an attack from hacker occur, then your id could be stole for malicious activity, this is why i can't trust exchange with id, and i'll never, send mine ever.. better to deal with exchange that ask your name and address only with limited deposit and withdrawals |
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sun64986161
Full Member
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Activity: 149
Merit: 100
In God Im Trust
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June 26, 2015, 12:29:43 PM |
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Im never upload my Id card or banking details
Im not play at bitsamp, but if i play at bitsamp and he want to get my ID card + banking details i will use fake document,
I think Id card and banking detail is full my privacy i will'nt share to other people for not reasonable
EU law requires those documents, not much Bitstamp can do yay but a litle document is my privacy i can't give to other people  |
fuck bit-x
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Xialla
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Activity: 1036
Merit: 1000
/dev/null
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June 26, 2015, 02:59:16 PM |
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Still no response back.
Anyone with bitstamp here who are getting responses to tickets ?
ahh, I created ticket last week and it was solved within 48 hours, so far happy with their service..this thread is really strange.. |
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sherbyspark
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June 26, 2015, 04:22:54 PM |
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but if an attack from hacker occur, then your id could be stole for malicious activity, this is why i can't trust exchange with id, and i'll never, send mine ever..
better to deal with exchange that ask your name and address only with limited deposit and withdrawals
Probably not. The exchanges don't really store your ID's on a database system. They probably store it offline. If the entire database with all the ID's was to be hacked or compromised , they would likely have to face serious charges. |
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dothebeats
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Cashback 15%
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June 26, 2015, 07:15:26 PM |
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Oh... really ? So can you please explain why I have had no responses to my tickets ? AND ... why all the tickets from my verification process have been deleted ? Bitstamp is a registered company, and any illegal actions they might be doing will immediately fire back at them. Maybe this is just some customer support problem on their end, and lol, they wouldn't sell any personal information. You can try and send another ticket, see if this time it will be entertained. |
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crazyivan
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June 26, 2015, 07:21:21 PM |
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Bitstamp s a very professional and reputable company. Never had issues with them. I highly doubt they care much about your ID and stuff to steal those.
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fireant (OP)
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June 27, 2015, 12:03:31 AM |
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Panic over. They have finally got back to me. Seems to be on the up and up. |
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sun64986161
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Activity: 149
Merit: 100
In God Im Trust
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June 27, 2015, 02:45:41 AM |
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Panic over. They have finally got back to me. Seems to be on the up and up. nice now your problem is fixed dude |
fuck bit-x
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fireant (OP)
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June 27, 2015, 03:37:45 AM |
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Yup.. seems so.
Just wish they were more responsive.
It could be a blessing in disguise in some ways. I managed to avoid the MTGox disaster because they were super slow at responding when I tried to open an account there some years ago.
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Amph
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June 27, 2015, 08:00:06 AM
Last edit: June 28, 2015, 08:46:20 AM by Amph |
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but if an attack from hacker occur, then your id could be stole for malicious activity, this is why i can't trust exchange with id, and i'll never, send mine ever..
better to deal with exchange that ask your name and address only with limited deposit and withdrawals
Probably not. The exchanges don't really store your ID's on a database system. They probably store it offline. If the entire database with all the ID's was to be hacked or compromised , they would likely have to face serious charges. this is true only if the attack is not performed while they are handling your id or someone other id, otherwise you might be in trouble, id can't be validated offline like bitcoin transaction |
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