Cryptonator is a scam , when I open my account I use it smoothly then sends some BTC and exchange it to LTC later I tried sending out the LTC that's where the problem started and the money was unable to sent, after trying many times , I logout later trying to relogin again then is says "Invalid email/login or password or
captcha", then I decided to reset my password , A new password was generated for me try to relogin still showing " "Invalid email/login or password or captcha".
Then I email Support not receive any reply after more than 24hrs then I resend them my complaint, they replied to ,
Cryptonator support (Cryptonator)
Aug 3, 14:30
First try to close your browser in order to delete old
auth sessions and then try to log in again.
If it didn't help, try resting your password here
https://www.cryptonator.com/auth/recovery I do all that sill can't login and I replied to them,
uku hudu
Aug 3, 14:48
Hello,
I close my browser, and deleted all history , caches
and others also reseted my password still I can't
login.
Please what should I do.
Thanks
They send me a nonsense reply which I was unable to understand,
Cryptonator support (Cryptonator)
Aug 3, 15:53
Please advise the last password which was generated
for you.
I replied again,
uku hudu
Aug 3, 16:14
What do you mean advice the last password
generated for me, I don't know the hell that's wrong
with your system 2 days still can't login reset
password many times. And alwas telling me invalid
email/login, password or capatch,
I tried many different browsers please refresh my
account from your system.
They replied
Cryptonator support (Cryptonator)
Aug 3, 16:35
As we can see from the logs, you have requested
password reset four times, and you have received
four new automatically generated passwords.
Due to many suspenseful login attempts, login to
your account was put on hold. Hold is now expired.
Please try to log in using the last, i.e. the fourth
password which you have received.
And Again
Cryptonator support (Cryptonator)
Aug 3, 16:39
OK, once again, lets make it simple
did you get four password reset emails with new
passwords?
ME,
No I only received 2 passwords and the last rest I do
is around 2 hours ago and this was generated for me
jFk1e4oD
I just tried to relogin using the above password and
it was denied.
Thanks
Cryptonator,
Cryptonator support (Cryptonator)
Aug 3, 16:50
then you are trying to log in using INCORRECT
password
we have just manually reset your password. you
need to click on the link in the password reset email
and then you will receive your new password
restart your browser before trying it
ME,
uku hudu
Aug 3, 17:02
I have use the newly generated password and this is
what the system show me. " Invalid email/login or
password" what the hell is wrong with your system ,
I'm suspecting you're trying to scam me, please stop wasting my time just tell me
Your money is gone, we scam you it will be better.
Cryptonator
Cryptonator support (Cryptonator)
Aug 3, 18:48
We really wanted to help you out. However, after all
these insults, your are alone with your problems.
Your tickets will not be answered.
The above convesation is how the cryptonator scammed me , and still my money is inside the account which I can't login , I believe this is a new form of scam. Anyway please for anyone reading this post try to avoid Those crap called Crptonator.
