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Author Topic: Question for BFL - "Little SCs" Jalapenos and Preorders  (Read 3118 times)
Bitcoin_Silver_Supply (OP)
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October 04, 2012, 08:59:23 PM
 #21

Looks like we're officially good...

Quote
We have heard you! Due to popular demand we will amend our upgrade policy to allow you to upgrade 1-4 Jalapenos for a Little Single and still keep your place in line. We are trying to contact anyone who was told they could not keep their same payment date, but if you know of somebody we have missed, email us and we will fix that.

Kindly yours,

Steven M.
Butterfly Labs, Inc. Customer Support

So the only big question remaining in my mind is how one goes about paying for the second half of the order. I'm wondering if I can pay in cash after paying the first half in BTC...

Either way, good move BFL.
SLok
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October 04, 2012, 10:54:47 PM
 #22

I asked for paypal since that is fastest, I have no bitcoins left, and was told that was ok, I would receive a paypal invoice, but that did not come in yet.
Everybody happy!

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October 05, 2012, 03:55:33 PM
 #23

Yeah, good on BFL.  Customer service has definitely improved recently.  It will be fun to see what the haters have to say when we are receiving ASICs next month.
SLok
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October 05, 2012, 04:23:13 PM
 #24

Updated my 2 orders for 6 Jalapenos total into 1 order for a SC 60Gh/s model. With an extra payment of course, and with the initial order date.

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SLok
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October 05, 2012, 04:53:50 PM
Last edit: October 06, 2012, 03:19:15 PM by SLok
 #25

I am in a worse position.  I have 2 orders for multiple Jalepeneos, approx 4 weeks apart.  They wont confirm which order date will be valid, whether my unit will ship in line with the others etc etc.

I am assuming that as a new product, they have relatively few orders for the mini single yet (its not even on the website)!  But thats an assumption.
They can be ordered now, the 30 and 60Gh/s model are behind the "Single 'SC' Pre Order Form" tab on bfl's product page.
Just ask again what you want to upgrade from and to and what they can offer if you want to keep your first order date. They are really flexible when you have multiple machines to throw back at the waiting line.

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Morblias
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October 06, 2012, 03:10:06 PM
 #26

I thought I read it somewhere that Josh said the little SCs will be available same time as jalapenos and the rest. That will help out with not trying to find hubs to power all 8 of those jalapenos haha.

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bobitza
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October 06, 2012, 03:54:19 PM
 #27

Upgrades:
I upgraded from two different Jalapenos orders on two different dates in September to one mini single order keeping the first date of the orders. Got a Paypal invoice and paid the difference.

Availability:
The little singles are being produced in the same time as Jalapenos. To be fair, initially they will only be shipped to people that ordered Jalapenos before September 30th. So if you order a little single now, you need to wait till pre-orders are filled ... which I think is only fair.

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BobbyJo
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October 06, 2012, 05:09:11 PM
 #28

How they are going to keep track of who ordered what, when, upgraded from what, when and who is eligiuble for shipping when and the lottery is beyond me!!

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October 06, 2012, 09:26:09 PM
 #29

How they are going to keep track of who ordered what, when, upgraded from what, when and who is eligiuble for shipping when and the lottery is beyond me!!

We already have designed a CRM for our corporation. It dramatically simplified and improved our Customer Relations.


Regards,
Nasser

BF Labs Inc.  www.butterflylabs.com   -  Bitcoin Mining Hardware
crazyates
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October 08, 2012, 05:28:04 AM
 #30

If I upgrade my order of 4 jalapenos to a Little Single, I maintain my place in line, but will they be shipping these Little Singles in the initial shipment?

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monstrs
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October 08, 2012, 05:38:37 AM
 #31

Already sent upgrade request from 2 japalenos to little SC, no answer ~ 2days. Must be overloaded.
Sant001
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October 08, 2012, 05:46:21 AM
 #32

This is getting complicated. So if you order a Mini Single you get put on the end of the Singles's queue?  Huh

Why not simplify and ship them all at once?  Tongue
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October 08, 2012, 12:38:49 PM
 #33

This is getting complicated. So if you order a Mini Single you get put on the end of the Singles's queue?  Huh

Why not simplify and ship them all at once?  Tongue

Actually it is the idea for us. The community has put a great value on queue numbers. Our intention is to ship great number
of units all at once, and I believe we'll succeed in doing so after all the experience have we gained in previous generation of single
and MiniRig production.


Regards,
Nasser

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Keefe
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October 08, 2012, 03:15:12 PM
 #34

If you ship all pre-orders within a month of release, and ship all subsequent orders within a day or two, I think people will stop caring about order numbers and queues. Smiley

I really hope we won't see a repeat of the FPGA era, when for over 4 months, you shipped FPGAs much slower than advertised.

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October 08, 2012, 08:05:50 PM
 #35

This is getting complicated. So if you order a Mini Single you get put on the end of the Singles's queue?  Huh

Why not simplify and ship them all at once?  Tongue

If you order a mini single, you get a slot dependednt on your order date (or previous order date).

Unacceptable
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October 08, 2012, 08:34:12 PM
 #36

This is getting complicated. So if you order a Mini Single you get put on the end of the Singles's queue?  Huh

Why not simplify and ship them all at once?  Tongue

So,your saying "why are they getting thiers first ??"

We (several 100 or so) watched the forum day in & day out for several days waiting for the preorder to go live.We also scrimped  together the BTC for the preorder,it was BTC only.

Sorry you missed the boat,but WE didn't............................

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October 09, 2012, 12:13:02 PM
 #37

First they anyway have to ship out the last Singles and Mini Rigs...
Anyone knows, when they actually stop selling them ?
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