dariopacomio
Newbie
Offline
Activity: 16
Merit: 0
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March 12, 2017, 03:11:32 PM |
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved.
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ePay.info (OP)
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March 12, 2017, 06:00:09 PM |
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I request for withdraw but its not arrived now today I check my payment is still in and its not in pending withdrawal can you give informations what happen with this withdrawal not works
I have waited 5 days and it was not arrived. it was back to my balance, then I have requested again and another 5 days passed. I guess that it will be returned to my balance again... the big question is will we receive our coins at all? Hi We've had some problems that we were forced to return the amount. that is not the case anymore and payments are going normally. I can hope this time I have payment on time because your service is not working as its want to do I was thinking you can replace faucetbox but no because they was good for withdraws on time [/quote] I assure you withdrawals will stick to their schedules
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SlaughterGirl
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March 13, 2017, 07:30:36 AM |
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I request for withdraw but its not arrived now today I check my payment is still in and its not in pending withdrawal can you give informations what happen with this withdrawal not works
I have waited 5 days and it was not arrived. it was back to my balance, then I have requested again and another 5 days passed. I guess that it will be returned to my balance again... the big question is will we receive our coins at all? Hi We've had some problems that we were forced to return the amount. that is not the case anymore and payments are going normally. I can hope this time I have payment on time because your service is not working as its want to do I was thinking you can replace faucetbox but no because they was good for withdraws on time I assure you withdrawals will stick to their schedules [/quote] Finally arrived, thank you.
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ePay.info (OP)
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March 13, 2017, 08:09:30 AM |
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I request for withdraw but its not arrived now today I check my payment is still in and its not in pending withdrawal can you give informations what happen with this withdrawal not works
I have waited 5 days and it was not arrived. it was back to my balance, then I have requested again and another 5 days passed. I guess that it will be returned to my balance again... the big question is will we receive our coins at all? Hi We've had some problems that we were forced to return the amount. that is not the case anymore and payments are going normally. I can hope this time I have payment on time because your service is not working as its want to do I was thinking you can replace faucetbox but no because they was good for withdraws on time I assure you withdrawals will stick to their schedules Finally arrived, thank you. [/quote] As i said, Withdraw problems are fixed
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Rabbot
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March 13, 2017, 10:49:25 AM |
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Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. how's going? Sorry for delay. it'll be responded soon. Anybody home? Hi Yes here. checking right now. And...?
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dariopacomio
Newbie
Offline
Activity: 16
Merit: 0
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March 13, 2017, 07:02:49 PM |
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved. Hello, how about my balance? When I will receive it on my bitcoin address? If you can't send it to my bitcoin address, can you help me to return it to my epayinfo balance and change my bitcoin address to my xapo address so that I can withdraw the balance to my xapo account?
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jackchun
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March 14, 2017, 10:50:11 AM |
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Hello, 5 days passed but my withdraw is still in pending
My address : 1L9D9csyeBnLgb2XjEQUJM6tc5wHtV4NiZ
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ePay.info (OP)
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March 14, 2017, 11:04:08 AM |
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Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. how's going? Sorry for delay. it'll be responded soon. Anybody home? Hi Yes here. checking right now. And...? Hi Already answered.
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ePay.info (OP)
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March 14, 2017, 11:05:07 AM |
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved. Hello, how about my balance? When I will receive it on my bitcoin address? If you can't send it to my bitcoin address, can you help me to return it to my epayinfo balance and change my bitcoin address to my xapo address so that I can withdraw the balance to my xapo account? Hi All of our pending transactions has received confirmation. Can you confirmed that you've receivd your amount?
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jackchun
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March 14, 2017, 12:08:20 PM |
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Thx for payment
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ePay.info (OP)
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March 14, 2017, 12:18:46 PM |
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Thx for payment
No problem. You won't see this kind of delays again.
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felicita
Legendary
Offline
Activity: 1582
Merit: 1031
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March 14, 2017, 06:09:49 PM |
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hi when i try to send somting with the api key iam always getting response['status'] <= 0
But my Balance is enough ! I need some help in this XD
same question is since 24h in the support ticket system -.-
regards
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dariopacomio
Newbie
Offline
Activity: 16
Merit: 0
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March 14, 2017, 06:43:06 PM |
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Hello, I withdrew balance from epay info one week ago. But, I still don't get the money on my bitcoin address. Transaction hash: adca7a2e933b59bf0f4506586e09f1adf5e5249132732816b3389b2a8cfc7b04 Can you help me to check it? I want to know when I will get the balance on my bitcoin account.
e7551d3597c528bd3d2d86ad48d674d907ffbe1527f1a429e3766229d5361d5c is also stuck. The fee is too low.
Hi Yes we made a mistake and sent low fee. we've changed our algorithm to fetch the recommended fee from https://bitcoinfees.21.co/Shouldn't be a problem from now on. Then, how about the balance I withdrew? I don't receive it in my bitcoin address and it is also gone from my epayinfo balance. Hi Amounts for rejected transactions will be returned to their accounts. As for unconfirmed we are monitoring them. Should they get rejected we'll return balance to their accounts too. How long I must wait? Rejected transactions are already returned to their accounts. Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. My balance is not returned to my account. It is unconfirmed again. Yesterday, I see the processing status for the balance. Can you just return it to my epayinfo account and tell me how much the fee I must pay so that the balance will not have unconfirmed status again? I will rise the fee based on your recommendation. Hi Your transaction is stuck in the bitcoin network and we are waiting for it to be rejected. We've made a mistake during sending transactions. How long usually the rejection process? Can you tell me how much I must pay for the fee for my next withdrawal so that it won't stuck on the bitcoin network again? I'm confuse with the long explanation I see at https://bitcoinfees.21.co/. Try to do atleast 0.0001 per/KB, and then you can use this site; https://www.viabtc.com/tools/txaccelerator/ so that your transaction gets confirmed in their next block, the transaction time ofcourse, still depends when they find their block. Hi We've made a mistake during payments then. we ususally pay around 80-150 satoshi per byte Just cut from the balance for the fee. Please process it again with appropriate fee and make sure that I will receive the balance as soon as possible. This really makes me frustrated to wait for so long for this case to be solved. Hello, how about my balance? When I will receive it on my bitcoin address? If you can't send it to my bitcoin address, can you help me to return it to my epayinfo balance and change my bitcoin address to my xapo address so that I can withdraw the balance to my xapo account? Hi All of our pending transactions has received confirmation. Can you confirmed that you've receivd your amount? I still don't get the money on my balance. Please just return the balance to my epayinfo account and help me to change my bitcoin address into my xapo address 3Q3VtW8x2Je4dGpgEXRWxRYZeRpBsbwWLx I want to withdraw it to my xapo account because I'm tired to withdraw it to bitcoin address, but it never arrives.
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Rabbot
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March 14, 2017, 09:25:13 PM |
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Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. how's going? Sorry for delay. it'll be responded soon. Anybody home? Hi Yes here. checking right now. And...? Hi Already answered. Answered, but you did not fix your mistake.
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correosdelbosque
Newbie
Offline
Activity: 71
Merit: 0
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March 16, 2017, 01:20:48 AM |
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So in other word they hacked that site and stole or pretended to still satoshi form that account. Hmmm I think we have to be more careful. I stoped one of those but though was directed to me. I see now they re mafia
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Butord
Member
Offline
Activity: 95
Merit: 10
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March 16, 2017, 09:49:07 AM |
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I use Ofir Beigel (99bitcoins) script of bitcoin faucet for wordpress and ePay. Recently I have the problem with payment for my users. The error looks like this "Error detected: a:2:{s:6:"status";i:-6;s:4:"time";N;} 2017-03-15 09:29:11". Who knows what that's?
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ePay.info (OP)
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March 16, 2017, 10:00:17 AM |
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hi when i try to send somting with the api key iam always getting response['status'] <= 0
But my Balance is enough ! I need some help in this XD
same question is since 24h in the support ticket system -.-
regards
Hi We've already answered you on ticket. Let's continue there. Hello! How long will I wait for an answer to the ticket #25344 2017/03/08 10:02 ?
We'll check today. how's going? Sorry for delay. it'll be responded soon. Anybody home? Hi Yes here. checking right now. And...? Hi Already answered. Answered, but you did not fix your mistake. We'll contact you on the ticket again. Thank you.We'll check. So in other word they hacked that site and stole or pretended to still satoshi form that account. Hmmm I think we have to be more careful. I stoped one of those but though was directed to me. I see now they re mafia
Mmm... what do you mean? I use Ofir Beigel (99bitcoins) script of bitcoin faucet for wordpress and ePay. Recently I have the problem with payment for my users. The error looks like this "Error detected: a:2:{s:6:"status";i:-6;s:4:"time";N;} 2017-03-15 09:29:11". Who knows what that's?
-6 : ACL is active and server IP address is not authorized.
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Butord
Member
Offline
Activity: 95
Merit: 10
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March 16, 2017, 10:37:26 AM |
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I use Ofir Beigel (99bitcoins) script of bitcoin faucet for wordpress and ePay. Recently I have the problem with payment for my users. The error looks like this "Error detected: a:2:{s:6:"status";i:-6;s:4:"time";N;} 2017-03-15 09:29:11". Who knows what that's?
-6 : ACL is active and server IP address is not authorized. [/quote] But it is authorized. I just bought ssl certificate recently
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