BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
|
|
March 23, 2017, 10:10:39 AM |
|
sponsor ticket : #25635
i want you to see this ticket also #25464 when i got something wrong in my account, i sent to your support team. what happen??!! they close my ticket without any search. when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples? any referrals??!!!! i'm send weekly payment to users. -------------------- $request = $client->request('POST',' https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount); -------------------- i just send to your api : 1- my api key 2- user btc address 3- amount from where you send referrals?!!!
|
|
|
|
ePay.info (OP)
|
|
March 23, 2017, 10:24:42 AM Last edit: March 23, 2017, 10:57:47 AM by ePay.info |
|
sponsor ticket : #25635
i want you to see this ticket also #25464 when i got something wrong in my account, i sent to your support team. what happen??!! they close my ticket without any search. when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples? any referrals??!!!! i'm send weekly payment to users. -------------------- $request = $client->request('POST',' https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount); -------------------- i just send to your api : 1- my api key 2- user btc address 3- amount from where you send referrals?!!! Okk Let me check now.---- Check your balance. And as act of showing good faith and apology on behalf of our colleague that caused this we have re-added your last despot + 100%
|
|
|
|
BitcoinBow
Newbie
Offline
Activity: 38
Merit: 0
|
|
March 23, 2017, 11:03:59 AM |
|
sponsor ticket : #25635
i want you to see this ticket also #25464 when i got something wrong in my account, i sent to your support team. what happen??!! they close my ticket without any search. when i search by my self i get there is small transactions from my account.
friend i have to pay to my users today at midnight .if you don't have any answers to me and refund my balance i will remove epay from my site.
Hi The amount has been restored to your balance. And we have charged sponsored rotator for 1 month. --- These small transactions, i have checked them, They are marked as Referral. can you give me some examples? any referrals??!!!! i'm send weekly payment to users. -------------------- $request = $client->request('POST',' https://api.epay.info/v1/send?api='.$this->api_key.'&to='.$address.'&amount='.$amount); -------------------- i just send to your api : 1- my api key 2- user btc address 3- amount from where you send referrals?!!! Okk Let me check now.---- Check your balance. And as act of showing good faith and apology on behalf of our colleague that caused this we have re-added your last despot + 100% Thank you for your apology and i hope your support team will be faster and more interesting with this issues.
|
|
|
|
|
ePay.info (OP)
|
|
March 24, 2017, 10:58:23 PM |
|
Hi was it on a myfaucet account or a user account?
|
|
|
|
Ririririri89
Newbie
Offline
Activity: 17
Merit: 0
|
|
March 25, 2017, 07:39:28 AM |
|
Dear Epay, I wanted to request a withdrawal on your epay.info site, and what was my surprise when I saw a fucking recaptcha! To sum up, we have to login with a password to our account, then we have to check and accept an agreement page saying that you cannot process our withdrawal request in less than 1 days and that it will take up to 5 days (whao! did you think to create a kind of script because it seems like you are doing all these operations manually) and then it is not enough, you request us to play with a recaptcha on another page to finally get a chance to gain the satoshi we earned but of course in only few days (if everything is going fine, but it does not appear to be the case in checking this thread!!!!!) So what the fuck? Did you think about your users before implementing all that is passing through your mind? So I will be kind, please could you ease the withdrawal action? and then if you could accelerate the withdrawal timeframe I am sure that all the readers of this thread and more will thank you! For the speed up, if you need some help of a programmer I could likely give you some help
|
|
|
|
Whitly
|
|
March 25, 2017, 07:40:18 AM |
|
Hello,
Faucet owners able to wd coins from their faucets? Because I dont see any option how to wd part ..
Regards,
Whitly
|
|
|
|
MedaMarty
Newbie
Offline
Activity: 13
Merit: 0
|
|
March 25, 2017, 08:08:46 AM |
|
Hi was it on a myfaucet account or a user account? My user account (My Account > Deposit > DOGE Deposit).
|
|
|
|
ePay.info (OP)
|
|
March 25, 2017, 09:39:15 AM |
|
Hi was it on a myfaucet account or a user account? My user account (My Account > Deposit > DOGE Deposit). This means you are a regular user. What is your email address ?
|
|
|
|
ePay.info (OP)
|
|
March 25, 2017, 09:39:37 AM |
|
Hello,
Faucet owners able to wd coins from their faucets? Because I dont see any option how to wd part ..
Regards,
Whitly
This feature will be added soon.
|
|
|
|
MedaMarty
Newbie
Offline
Activity: 13
Merit: 0
|
|
March 25, 2017, 10:50:16 AM |
|
Hi was it on a myfaucet account or a user account? My user account (My Account > Deposit > DOGE Deposit). This means you are a regular user. What is your email address ? PM
|
|
|
|
Rabbot
|
|
March 25, 2017, 11:23:18 AM |
|
You guys are ignoring me?
Hi No, we most have missed your ticket. I'll answer your personally There is still no answer to #25344. What is the problem?
|
|
|
|
Whitly
|
|
March 25, 2017, 12:02:14 PM |
|
Can you progress my withdraw now , if I'll tell you ammount and addy ? Because I talked with support and guy from support team said that he will help me , but nothing happened : My balance atm :
|
|
|
|
ePay.info (OP)
|
|
March 25, 2017, 01:48:49 PM |
|
Hi was it on a myfaucet account or a user account? My user account (My Account > Deposit > DOGE Deposit). This means you are a regular user. What is your email address ? PM Thank you. CHecking.
|
|
|
|
ePay.info (OP)
|
|
March 25, 2017, 01:49:57 PM |
|
You guys are ignoring me?
Hi No, we most have missed your ticket. I'll answer your personally There is still no answer to #25344. What is the problem? Hi already returned. Please be careful next time
|
|
|
|
|
Whitly
|
|
March 25, 2017, 02:05:26 PM |
|
Can you progress my withdraw now , if I'll tell you ammount and addy ? Because I talked with support and guy from support team said that he will help me , but nothing happened : My balance atm : Hi Please check the address stats http://epay.info/check/DAWnJkdY4HWqFPxcNVMdSmWTxrduGuHSHRProblem has been resolved , thanks .
|
|
|
|
MedaMarty
Newbie
Offline
Activity: 13
Merit: 0
|
|
March 26, 2017, 07:09:47 AM |
|
Hi was it on a myfaucet account or a user account? My user account (My Account > Deposit > DOGE Deposit). This means you are a regular user. What is your email address ? PM Thank you. CHecking. And the result? Tx.
|
|
|
|
SundulagiGan
Newbie
Offline
Activity: 15
Merit: 0
|
|
March 26, 2017, 05:31:26 PM Last edit: March 26, 2017, 05:42:56 PM by SundulagiGan |
|
First impression of using epay as faucet owner: Sad and disappointing Faucetbox was probably the best service from faucet owners point of views (sadly they are gone) Just take a look at this, an urgent ticket I made over there with no staff reply for more than 16 hours until now: https://i.imgur.com/Mey6hVC.pngSo I'm guessing that if I didn't post it in bitcointalk forum, my ticket will never get replied. Another thing is that I like to give some feedback. -Your faucet script seems vulnerable to bots, please update it. Because its the problem I currently have right now and I saw that someone else in here already posted the same bot problem with your faucet script. -Please make your "cancel transaction" request from us (faucet owners) more efficient like adding checklist so we can cancel multiple request. Just take a look at this, we have to cancel them one by one: https://i.imgur.com/49CAITw.pngI was trying to cancel those transaction from bots but it wasn't fast enough and my bitcoins are already gone, because I'm literally trying to cancel thousands requests. And if you take a look at the screenshot carefully, the bots seem to be taking advantage of the "referral" script, maybe you want to fix those. So in the end, I hope that I'm the last one ever to experience this misfortune Hopefully other faucet owners can learn from this
|
|
|
|
ePay.info (OP)
|
|
March 26, 2017, 06:25:20 PM |
|
First impression of using epay as faucet owner: Sad and disappointing Faucetbox was probably the best service from faucet owners point of views (sadly they are gone) Just take a look at this, an urgent ticket I made over there with no staff reply for more than 16 hours until now: So I'm guessing that if I didn't post it in bitcointalk forum, my ticket will never get replied. Another thing is that I like to give some feedback. -Your faucet script seems vulnerable to bots, please update it. Because its the problem I currently have right now and I saw that someone else in here already posted the same bot problem with your faucet script. -Please make your "cancel transaction" request from us (faucet owners) more efficient like adding checklist so we can cancel multiple request. Just take a look at this, we have to cancel them one by one: I was trying to cancel those transaction from bots but it wasn't fast enough and my bitcoins are already gone, because I'm literally trying to cancel thousands requests. And if you take a look at the screenshot carefully, the bots seem to be taking advantage of the "referral" script, maybe you want to fix those. So in the end, I hope that I'm the last one ever to experience this misfortune Hopefully other faucet owners can learn from this Hi Tickets are being answered right now. And about the ticket. after you send cancel request it'll be checked you won't lose and even if you request after that time by contacting us we'll check again. about the script. A complete new script is being developed and is under internal testing Check here: https://bitcointalk.org/index.php?topic=1842092.0PS: your ticket was handled couple of hours ago and we are looking into it.
|
|
|
|
|