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Author Topic: Cannot withdraw my BTC from BTCJam!  (Read 725 times)
nannarone
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September 20, 2015, 01:16:36 PM
 #1

Hi everyone! I am facing issues with BTCJam, i was overdue because I made a late payments due to the fact that my account has been hacked and my BTC stolen. BTCJam blacklist my account. Now after repaid in full my debt several months ago I am still blacklisted and I cannot withdraw my money. I wrote to support hundreds of emails, they never give me reply. I don't know what to do anymore, it is frustrating because I know that they're voluntarily ignoring me.
Any advice you would give me will be really apreciate.
Thank you all guys, have a nice day!
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hasiramasenju
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September 20, 2015, 03:15:22 PM
 #2

if you're really need help here is the ANN BTCjam thread https://bitcointalk.org/index.php?topic=112447.0
you can contact the OP by PM or share your issue in there perhaps the owner will help you to solved this issue
BTCJamSupport
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September 21, 2015, 06:56:05 PM
 #3

Hey there,

We'll have the support team reach out to you shortly about this. Thanks for being patient with us!
nannarone
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September 30, 2015, 08:27:36 AM
 #4

Hello, after ten days I am still waiting for support to contact me. I really want to know WHEN you are going to contact me and WHEN my account will be unlock. I have been very patient and I would prefer to avoid legal actions but you guys are forcing me to take some measures, because it is impossible to deal with you in this way. You are consciously withhold my bitcoins and no one of you is working to solve this issue.
mookid
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September 30, 2015, 05:31:24 PM
 #5

So sad to see your case hasn't been solved. I moved on from BTCJam a long time ago, i use BitlendingClub (now they are Loanbase).
Even when the loans are people's responsability, i feel that the scamy (auto-loan) from BTCJam are very bad and untrustworthy.
Mickeyb
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September 30, 2015, 06:17:46 PM
 #6

Hello, after ten days I am still waiting for support to contact me. I really want to know WHEN you are going to contact me and WHEN my account will be unlock. I have been very patient and I would prefer to avoid legal actions but you guys are forcing me to take some measures, because it is impossible to deal with you in this way. You are consciously withhold my bitcoins and no one of you is working to solve this issue.

Mate I hope your situation will get solved soon. I am against any investing, lending, etc.., but I though that btcjam is enough trustworthy site. Did the other users report any problems lately with using them?

Too many scams are destroying Bitcoin from inside. I guess that you just can't fight human greed! Sad!
BitcoinGB1106
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September 30, 2015, 07:36:21 PM
 #7

I feel your pain. I've been waiting 8 days now for support to simply CHANGE MY EMAIL so I can recieve the confirmation email to withdraw my loan. What's the point of getting a loan when you can't withdraw it until weeks after it's funded?!
nannarone
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December 22, 2015, 09:16:51 AM
 #8

I am really pissed. It is the end of the year and I don't hear from anyone from btcjam. Despite the message of the support you can read above. you're a bunch of thief,you cannot withhold my money! i have my btc stuck on my btcjam account and you are knowingly ingoring me and all my messages.
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December 22, 2015, 12:53:14 PM
 #9

I wonder what is the sum involved?

1Cr9iLWm2dSGH8259VQd2wDzpkR63jGVjW
twister
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December 22, 2015, 04:32:36 PM
 #10

I am really pissed. It is the end of the year and I don't hear from anyone from btcjam. Despite the message of the support you can read above. you're a bunch of thief,you cannot withhold my money! i have my btc stuck on my btcjam account and you are knowingly ingoring me and all my messages.

Did you went into a coma and woke up today after almost 3 months?

You should have stayed more active and should have kept updated about this issue on this thread and if you still haven't received your money back then at this point it seems like it is lost forever. I don't use BTCjam or any lending service but I bet it would be there in their terms that once you're blacklisted they'll freeze your funds.

Googled "btcjam blacklist", it got me here and I was right:


A user is put on the blacklist if they have violated our terms of service, have fallen behind on payments or defaulted on their loan. On the blacklist, all actions on the account are revoked, except for adding funds and making payments on a loan.

You can't withdraw money but you can add it?  Undecided

I don't think they'll let you withdraw your money now since like you said you have wrote to them many times and haven't received any replies. Sorry for you loss, how much was it btw?

 

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nannarone
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December 22, 2015, 04:48:20 PM
 #11

During this period I tried several times to contact btcjam support I send them tons of mail. Is not a big sum, 0.50 btc, but is a matter of principle!
twister
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December 23, 2015, 04:22:04 PM
 #12

During this period I tried several times to contact btcjam support I send them tons of mail. Is not a big sum, 0.50 btc, but is a matter of principle!

PM the BTCJamSupport guy above and see what he has to say about this, if you have repaid your loans completely then they have no right to hold your funds, and 0.5 Bitcoins is not a small amount of money.

And move this to Scam accusations so others can made aware of their dealings, you can do that by scrolling to the bottom of this thread and using the 'Move' thread feature.

 

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neochiny
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December 23, 2015, 04:31:35 PM
 #13

During this period I tried several times to contact btcjam support I send them tons of mail. Is not a big sum, 0.50 btc, but is a matter of principle!

oh.. i noticed that you posted this thread last sept.
but as this is still alive and post this at dec. 22... think its still not yet solved.
so sad to hear this . as I thought btcjam can be trusted.
but i think its in their rules. well im about to try the site,
as my friend talking much bout it to me. then i saw this.
sorry for your loss.. but they are right. try contacting btcjamsupport or pm him.
maybe he can help you directly. goodluck.


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