Bitinstant took a little longer then expected for me but came through

[laststop]

they say 1 hour after transfer you will have your money well its been six hours and I still have nothing. It's great being jerked around. Wonder if I'm even gonna see the money.


edit: well I got the money and they were kind enough to credit the fee to me so I'm good with bitinstant would do business again

[paraipan]

they say 1 hour after transfer you will have your money well its been six hours and I still have nothing. It's great being jerked around. Wonder if I'm even gonna see the money

Have you contacted their support?

[rexcoin]

more details?

I used bitinstant a number of times and i pay by moneygram at cvs with the red phone, after i paid the cvs cashier and the time i walk home i have the bitcoins.

Also bitinstant has limits in which can slow the process down by a heck of alot. Did you send over $1,000 or something?

I love people who say bitinstant is a scam, even though the owner is active on here and helps the customer in every situation...
I am not saying bitinstant is run by god, because heh that sure is not true, but they are a registered USA company and have been reliable for me and many others.

[laststop]

they told me it would be manually sent through. that was 3 hours ago. it was a 500 dollar and a 150 dollar moneygram transfer 2 seperate transfers 1 went through 1 didnt

[rexcoin]

they told me it would be manually sent through. that was 3 hours ago.

Well stuff happens, im sure they will come through soon, just keep emailing or something, why would you post a thread saying bitinstant screwed you if it only been 3 hours?
Do you post on other businesses forums and scream they screwed you because they did not send the product within 3 hours?

[laststop]

I needed the coins hours ago. So already messed up everything for me. Thats how life is. The one time you need something quick and somehow i get screwed.

They shouldn't advertise 1 hour transfers and charge these fees for quick service and that not provide it.

[jwzguy]

I needed the coins hours ago. So already messed up everything for me. Thats how life is. The one time you need something quick and somehow i get screwed.

They shouldn't advertise 1 hour transfers and charge these fees for quick service and that not provide it.

Pretty much every other time a user has had a complaint about Bitinstant it has been the user's mistake that has caused the delays/problems. On the rare occasion this wasn't the case, Bitinstant made it up to them.

What caused the problem this time?

[rexcoin]

They do provide 1 hour service, i get my bitcoins within 15 minutes after paying the cashier.
Maybe moneygram or whatever you used had a red flag for you, and bitinstant is still looking through it.
Maybe they should have not told you that in 3 hours you will get the bitcoins, but then again if they said within 24-48 hours you would get it you would be in a worse mood the now?

Just calm down, write a email support request or send a private message on here to bitinstant. Im pretty sure they will help your through this.

[laststop]

I don't know but I needed the money hours ago. There was a time limit. Had 4 hours to do it and bitinstant advertises 1 hour and it didn't happen. So even if I eventually get them it doesn't make up for me missing what i needed them for....

[enmaku]

Waiting for Charlie to show up and be all political so I can be his anger translator again.

[laststop]

i coulda waited for TC and got my coins fee free +1% bonus if I knew it was going to be this long. I needed coins "instantly" thats why i paid the extra money to get them from bitinstant. This is total fail for them.

I guess I'm the dick for expecting them to live up to their advertisements. Whatever guys

[Yankee (BitInstant)]

Whoa, hey now. We don't screw anyone.

Pm me your details, I'll be home in an hour.

If it was our problem, I'll gladly pay for the fees

- charlie

[laststop]

well money did finally come into the blockchain some 6.5 hours after i sent the money. Little longer then the 1 hour after money is deposited claim it said on my order. The delay really did cause me a lot of problems and I would appreciate the fee credited for the problems.

[Yankee (BitInstant)]

well money did finally come into the blockchain some 6.5 hours after i sent the money. Little longer then the 1 hour after money is deposited claim it said on my order. The delay really did cause me a lot of problems and I would appreciate the fee credited for the problems.

As promised, we will pay for the delays if it was our fault.

I'm in a cab now on my way home!

[Stn]

What a bloody jerk.

[laststop]

funny im a jerk when it says money deposited in 1 hour from when money is dropped off and it didn't even appear in the blockchain till way way past 1 hour. It caused me a big problem having my money unexpectededly delayed like that. If that makes me a dick then yea im a dick then.

[laststop]

I'm done arguing about it. Quit kissing vendors ass. Hold them responsible to their advertisements. If you wanna charge premium rates for a fast service you should deliver on what you charge for. Somebody needs to stick up for consumers rights. And once I actually talked to charlie it was cool. Someone named rachel told me it would be 1 more hour at 6 o clock and it wasnt 1 more hour so that upset me before i even came here. So maybe I came off a little pre angry.

[Yankee (BitInstant)]

I'm done arguing about it. Quit kissing vendors ass. Hold them responsible to their advertisements. If you wanna charge premium rates for a fast service you should deliver on what you charge for. Somebody needs to stick up for consumers rights. And once I actually talked to charlie it was cool. Someone named rachel told me it would be 1 more hour at 6 o clock and it wasnt 1 more hour so that upset me before i even came here. So maybe I came off a little pre angry.

No one is blaming you for being angry.

You have every right to be.

We didn't deliver on time and will refund the fees as promised

Charlie

[BitCoiner2012]

Chiming in to say it was a hassle but it worked for me as well.

[laststop]

yea this is pretty much the fastest option out there. On average it's the fastest. I haven't dealt with tangible cryptography yet but he offers a bank deposit to a bank close to me with no fees and 1% above mt gox paid out. Unfortunately he was down till friday so I couldn't wait. I do see some of his transfer being in under an hour from bank deposit but I don't think he guarantees his time as fast as bitinstant.