hey guys today one of my friend (imran) has told me that netteler has closed his account without any warning and he has 1500 balance there so he is expecting some solution or a way to get that balance back and also tell if it happened with some of you
proof :
http://imgur.com/BXVn8SUThis is because of bitcoin or how does it connect? was your friend doing something wrong? (using the neteller wallet as not intended?)
If you think you have a good case seek legal action or write to their support with your plan of action.
I once had a small issue with neteller where my account was hacked and funds transfered out but neteller couldn't recover all the funds. I then asked for full details of the person who did it because i was going to start a legal case against them, after that neteller decided to refund me in full and no further action needed.