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PulsedMedia (OP)
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October 28, 2012, 12:05:44 PM |
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I asked them via e-mail on how to do this but yet to receive a reply - so how to proceed?
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SLok
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October 28, 2012, 01:38:59 PM |
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I asked them via e-mail on how to do this but yet to receive a reply - so how to proceed?
When did you email them, was your ordernumber in that email? You can only update orders for more than 1 jalapeno into a little single btw. |
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michaelmclees
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October 28, 2012, 06:41:11 PM |
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Yeah. I think you have to make it as easy for them as possible. Include your order number, date you ordered, etc... Jody from BFL sometimes takes a while to reply, but she's always come through for me eventually.
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Dargo
Legendary
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Activity: 1820
Merit: 1000
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October 29, 2012, 04:19:26 AM |
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I upgraded my order for 2 Jalapenos. I gave them all the info about my original order, and also specified my billing preferences. It took them about a week to respond. Then after I paid it took another day or two for them to confirm the order.
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PulsedMedia (OP)
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October 29, 2012, 06:24:55 AM |
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that is a long time, hopefully i now get a reply  i emailed them again about my order |
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Zeek_W
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October 29, 2012, 07:06:05 AM |
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maybe call them
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Jack1Rip1BurnIt
Sr. Member
Offline
Activity: 350
Merit: 250
Trust me, these default swaps will limit the risks
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October 29, 2012, 07:44:11 AM |
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First off, you can't call them. Second, give them 7-10 days to respond before you send more emails. Otherwise you are just loading them down with more crap to sort through. Don't worry about being in a rush, we won't see an asic from them for at least a month...probably 2. Which would put us at about 2013. Happy New Years!
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Successful trades with bels, misterbigg, ChrisNelson, shackleford, geniusboy91, and Isokivi.
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Zeek_W
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October 29, 2012, 11:39:05 AM |
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First off, you can't call them. Second, give them 7-10 days to respond before you send more emails. Otherwise you are just loading them down with more crap to sort through. Don't worry about being in a rush, we won't see an asic from them for at least a month...probably 2. Which would put us at about 2013. Happy New Years!
My last email was answered in minutes :/ |
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squid
Member
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Activity: 112
Merit: 10
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October 29, 2012, 12:53:56 PM |
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First off, you can't call them. Second, give them 7-10 days to respond before you send more emails. Otherwise you are just loading them down with more crap to sort through. Don't worry about being in a rush, we won't see an asic from them for at least a month...probably 2. Which would put us at about 2013. Happy New Years!
I think they have gotten better recently... around 2 day response time. |
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creativex
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October 30, 2012, 05:10:10 PM |
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I asked them via e-mail on how to do this but yet to receive a reply - so how to proceed? The way I understand their convoluted policies, if you do this you will be moved to the back of the bus, as little singe orders are being processed last. |
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BobbyJo
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October 31, 2012, 09:33:54 PM |
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I was assured my original order date would remain valid. This is confirmed in my new order. New mini SC orders will be processed last.
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SaintDevil
Full Member
Offline
Activity: 126
Merit: 100
Web Programmer, Gamer
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October 31, 2012, 09:46:20 PM |
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I asked them via e-mail on how to do this but yet to receive a reply - so how to proceed? The way I understand their convoluted policies, if you do this you will be moved to the back of the bus, as little singe orders are being processed last. I have upgraded from jalapeno to little single, Josh said I would keep my line since it's just an upgrade. Also, it did took some time for them to respond, I would say like 5 days. They are probably just really slammed with all emails asking when it is going to come out  |
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crazyates
Legendary
Offline
Activity: 952
Merit: 1000
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November 01, 2012, 04:52:54 AM |
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I asked them via e-mail on how to do this but yet to receive a reply - so how to proceed? The way I understand their convoluted policies, if you do this you will be moved to the back of the bus, as little singe orders are being processed last. You pull that outta ur ass? Cuz I upgraded while maintaining my order number and place in line, and everyone else I've heard of has said the same thing. |
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ewibit
Legendary
Offline
Activity: 2955
Merit: 1049
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November 01, 2012, 04:49:43 PM |
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I was assured my original order date would remain valid. This is confirmed in my new order.
is this for sure for all upgrades? TIA |
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e21
Member
Offline
Activity: 105
Merit: 10
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November 01, 2012, 05:26:15 PM |
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I was assured my original order date would remain valid. This is confirmed in my new order.
is this for sure for all upgrades? TIA Has anyone tried to upgrade a Jalapeno to an SC Single Upgrade? I emailed requesting that, but I think someone must have misunderstood me because they sent me an invoice to upgrade to a Little Single. |
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bobitza
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November 01, 2012, 08:44:09 PM |
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Although BFL_Josh trolls these forums from time to time ... you would have a better chance to get an (faster) answer by contacting their support email address or ask the question in the company's support forums. |
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SLok
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November 01, 2012, 08:46:12 PM |
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I was assured my original order date would remain valid. This is confirmed in my new order.
is this for sure for all upgrades? TIA Has anyone tried to upgrade a Jalapeno to an SC Single Upgrade? I emailed requesting that, but I think someone must have misunderstood me because they sent me an invoice to upgrade to a Little Single. 1 jalapeno to 1 Single SC, is not an option, Quote: "Due to popular demand we will amend our upgrade policy to allow you to upgrade 1-4 Jalapenos for a 30 GH/s Little Single and still keep your place in line." etc. https://forums.butterflylabs.com/entry.php/8-Policy-Change-on-Jalapeno-Upgrades |
WARNING! Don't trade BTC with Bruno Kucinskas aka Gleb Gamow, Phinnaeus Gage, etc Laundering BTC from anonymous sellers, avoid! https://bitcointalk.org/index.php?topic=649176.msg7279994#msg7279994 #TELLFBI #TELLKSAG #TELLIRS WARNING! Darin M. Bicknell, a proclaimed atheist, teaching at the Jakarta CanadianMontessori School. Drop your kids there at your own risk! WARNING! Christian Otzipka - Hildesheim is a known group-buy scammer, avoid! WARNING! Frizz Supertramp, faker with dozens of accounts here! WARNING! Christian "2 coins to see SLOk's" Antkow, still playing his little microphone... WARNING! Slobodan "Stolen Valor" Bogovac, faking being a Professor WARNING!Marion Sydney Lynn, google him, errr her, errr.. and lol
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monstrs
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November 03, 2012, 05:39:54 PM |
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I was assured my original order date would remain valid. This is confirmed in my new order.
is this for sure for all upgrades? TIA Has anyone tried to upgrade a Jalapeno to an SC Single Upgrade? I emailed requesting that, but I think someone must have misunderstood me because they sent me an invoice to upgrade to a Little Single. 1 jalapeno to 1 Single SC, is not an option, Quote: "Due to popular demand we will amend our upgrade policy to allow you to upgrade 1-4 Jalapenos for a 30 GH/s Little Single and still keep your place in line." etc. https://forums.butterflylabs.com/entry.php/8-Policy-Change-on-Jalapeno-UpgradesI have upgraded 2 japalenos to one little single SC. It took a while when they confirmed the deal, but it has been done finaly. |
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ewibit
Legendary
Offline
Activity: 2955
Merit: 1049
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November 04, 2012, 09:11:03 AM |
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It took a while when they confirmed the deal, but it has been done finaly.
how long is a while? TIA |
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