I started an account because I've exhausted all means of communication with BitInstant in the past 24 hours. .
Hey,
I just got the email you sent to me, and responded within 3 minutes.
Did you not try our live chat? In fact, it's live every day. Try right now.
Few points in case you didnt see my email.
#1-
Billing@bitinstant.com us an unmonitored email address, use support@ or info@ in the future.
#2- The Quote ID you gave me does not work, can you resend it to me?
#3- I understand your frustration, but no need to threaten with a complaint, every forum member will just tell you to PM or email me.
(you could have PM'd me this whole time!)
Looking forward to your response.
Thanks
-Charlie
I dont understand, if you knew its bad in new york why would you even try to use bit instant right now?
Thanks for defending us, no need.
The customer did his deposit yesterday, no one is to blame but us.
BitInstant will be operational 100% thru the storm. Erik left NYC to go north, to make sure support is online 24/7 and Gareth is in the UK to work on any dev problems that can arise
-Charlie