Armory issues

[Tigermine1]

I am trying make a purchase with my bitcoins and after i click the pay with bitcoin link on the site it open a second window on armory to the
bitcoin wallet management / enter recipients window on armory. i go to click send it it does nothing, even if you try it repeatedly. What do i do?

[eid]

I had this same issue earlier. It was because the Armory database hadn't caught up yet.

If this doesn't solve your problem, there's an Armory sub-forum:

https://bitcointalk.org/index.php?board=97.0

[Tigermine1]

didn't really solve the issue I tried sending it manually threw the menu on armory but it wont send when i click the send button

[goatpig]

log file please

[Tigermine1]

I am pretty new to all of this so could you explaind and walk me threw this please? what is and where can i find the log file

[goatpig]

Start Armory, go to File -> Export Log File. Create a support ticket (https://support.bitcoinarmory.com) and attach it there with an explanation of what is going on.

[Tigermine1]

ok i sent it and am waiting to receive an email from armory it says?

[goatpig]

yeah someone will deal with your ticket.