I can confirm that this issue has been sorted out after contacting casino manager and he said that verification check request was sent by mistake.
Yes I know how the bonuses work when I said 'Tier 3' bonus I was referring to the bonus name under my account which was added automatically, and verification check on bonus win was my assumption because I do not see another reason while they requested it and cashout amount can be considered as micro.
Problem is that we rely on luck even if we win to get our cashout in reasonable time-frame and further complications and fear of casino using predatory/unethical rules to delay/confiscate payment.
joksim299: I can confirm that this issue has been sorted out after contacting casino manager and he said that verification check request was sent by mistake.
Nick: I'm glad that's all settled.
joksim299: Yes I know how the bonuses work when I said 'Tier 3' bonus I was referring to the bonus name under my account which was added automatically,
Nick: Ah! got it...
joksim299: Problem is that we rely on luck even if we win to get our cashout in reasonable time-frame and further complications and fear of casino using predatory/unethical rules to delay/confiscate payment.
Nick: yes, I agree and it's personal thing of mine to make sure that cashouts are dealt with promptly. I see cashouts as a huge test of trust both for you as a customer, making sure you get your money promptly and in a sense for us as an operator hoping you will come back.