That's a real pain. Strangely enough I haven't seen any BTer's customers complaining around here. At least If i got rammed by the exchange I wouldn't stop trolling them until i've seen my coins back!
yes it's weird. I stopped any business with them ever since they stole my bitcoins. Would it be fair to think that they are selectively paying back only to the customers who kept doing business with them even after the "hack" ?
Really anything is possible! My opinion is that they have stole the money, yes all 7170 BTCs and are now millionaires and they don't give a damn about anything else. They are operating the exchange just to give back people slowly the owned amount from the fees! But this will take a while, as you can see only 10% has been given back.
Is there anything that can be done?! I think it's to late. A time for collective reaction with the authorities or in some other way was just after a hack, now already 1 year has passed!
I am sorry for your loss. 7 BTCs is a lot of money!