my coins are showing on block chain but not in my wallet .

[hodgie90]

Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

[wlefever]

Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

How long ago did you purchase the bitcoin?  Depending on the service you used to purchase the bitcoin, it may take longer to be sent to your wallet. Some may queue orders for new customers, or the transaction hasn't yet been confirmed on the blockchain if it was within the last block.

[hodgie90]

I bought the coins on thursday about 20:00 gmt. The site says it needs 4 confirmations before the balance shows in the wallet .It climbed to over 100 confirmations and still hasn't shown.

[shorena]

I bought the coins on thursday about 20:00 gmt. The site says it needs 4 confirmations before the balance shows in the wallet .It climbed to over 100 confirmations and still hasn't shown.

What wallet do you use? Is it a service or a local programm?

[naidray]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

[VirosaGITS]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I had this problem so many time with Multibit Classic. Might be worth to note that i had not this happened to be with Multibit HD. Might be worth looking into.

[voztata]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

Yes showing balance in blockchain explorer is more important than showing in wallet. If you use bitcoin core and it's not up to date then you can not see the right balance.

[virtualx]

Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

If coins show on the blockchain you have the coins. Are you using multibit? They have an option 'reset blockchain and transactions'. This used to be in multibit classic, I don't know if that's in multibit hd.

[hodgie90]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

[virtualx]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet

[Velkro]

as someone said, don't be afraid, your coins are safe
wait till transaction is complete or resynchronise wallet
thats like fixing 99% of problems

[hodgie90]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet

By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A

[FruitsBasket]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet

By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A

Your wallet address is used to receive bitcoins from other people.
Your private key is a key that can be used to recover your bitcoins if u lost access to your wallet, so never tell anyone your private key, or they could steal your bitcoins.

[virtualx]

First thing : your coins are safe.

This type of problem I have faced many times with my multibit wallet. Just clicking the option of "reset blockchain", will re-synchronize and will show your bitcoins.

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

Do you have the bitcoin private key? If you own the key you are in control of the bitcoins. You can import your private key into a different wallet

By private key do you mean wallet address. Sorry I'm new to all this. And how would I import it .
T.I.A

You can think of wallet address like your email address:  hodgie90@bitcointalk.org
You can think of private key like your email password: *****
Never tell anyone your private key.

You can use your private key to send bitcoins to another address. The wallet address is used to receive bitcoin.
Can you export your private key on that site?

I have never heard of shadow wallet before. Are you sure this site is not a scam?  I would recommend one of the official wallets: https://bitcoin.org/en/choose-your-wallet

[MRKLYE]

Can someone help me please. I have purchased some bit coin and sent it to my online wallet. The coins are showing on blockchain but not on my balance for the wallet.

its very likely that your wallet may not be synced yet? are you using Bitcoin core or electrum?

Often times if a client is not synced up it won't display the correct amounts that should be shown on the addresses.
Check and see if your client is synced, If it is your BTC should show up.

[DannyHamilton]

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

[bitbaby]

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

[hodgie90]

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/

[ranochigo]

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/

A private key starts with K, L or 5. If your key starts with 1 or 3, it is a Bitcoin address.

It seems like a scam, there are people reporting that their money couldn't be withdrawn.

[hodgie90]

I'm using shadow wallet as I thought it would be safer. There is no option of reset blockchain on the page at all.

I'm not familiar with any wallet called "shadow wallet".  I'm guessing that what you probably have is an account with some anonymous service.  If that service has any contact information, then you'll need to contact them and ask them to fix your account.

If there isn't any contact information, or if the operator of the service doesn't respond to your contact attempts, then you've probably been scammed by a fake wallet service designed to trick you into sending your bitcoins to the scammer.

^This, I have never even heard of a shadow wallet, how did you find it? The recommended bitcoin wallets are listed on the Bitcoin official website: https://bitcoin.org/en/choose-your-wallet

Can you provide a link to the website of that wallet, so it can be reported for phishing and then at-least a warning will pop if someone tries to access it.

This is the link to the wallet    have my private key. But still can't seem to access it or be able to export it .http://shadowcbzen24qda.onion.link/

A private key starts with K, L or 5. If your key starts with 1 or 3, it is a Bitcoin address.

It seems like a scam, there are people reporting that their money couldn't be withdrawn.

If that's the case then I do not have a private key for my wallet. Looks like I've lost out then .