btcQuick.com Feedback Thread

[mprep]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

Try PMing the owner maybe.

[josiasrdz]

My account never got verified (order 100455)

[Ascension]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

[Ascension]

My account never got verified (order 100455)

Your membership has been processed. Sorry for the delay.

Thanks,
-Ascension

[josiasrdz]

My account never got verified (order 100455)

Your membership has been processed. Sorry for the delay.

Thanks,
-Ascension

Thanks, I ordered BTC1 (order 7052) like 2 hours ago but the order status is still in "payment confirmed"

edit: thanks

[Omfghaxs]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

[Ascension]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

I got your order mixed up with someone else. Your order is still pending payment confirmation from Google Checkout. We have received notification that your payment has been submitted but we have to wait until the payment has been processed before we can release the bitcoins. You may want to call your cards issuing bank to see if they can shed some light on why the payment hasn't cleared.

thanks,
-Ascension

[Enrico12345]

Newbie unable to post in this thread.  See his thread in the Newbie sub-forum:

https://bitcointalk.org/index.php?topic=244728.0

Hello,

how can I activate, that I can reply?

I want contact die BTC"quick" support here:

https://bitcointalk.org/index.php?topic=127840.new;topicseen#new

I am waiting almost 2 days for verification.

If btcquick support sees that, my Order Number: 100658

Best Regards,
Enrico

Edit:

made the order Jun 25, 2013 11:12 AM..

Please respond in their thread in the Newbie forum, since they are unable to reply here.

Do I get any respond?

[Omfghaxs]

Hi my order (7005), still hasn't come in yet.. it's been almost 2 days.

We helped this customer with their order yesterday and got it resolved.

thanks,
-Ascension

I am that customer and it has not been resolved. I have not gotten anything in my email, and the status in my account is still stuck on "payment received"

I got your order mixed up with someone else. Your order is still pending payment confirmation from Google Checkout. We have received notification that your payment has been submitted but we have to wait until the payment has been processed before we can release the bitcoins. You may want to call your cards issuing bank to see if they can shed some light on why the payment hasn't cleared.

thanks,
-Ascension

My bank says that they are waiting for the documents from the merchant. 

[Enrico12345]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

[mprep]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

[Enrico12345]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

[bitcoinDash]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.  

[Enrico12345]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.  

you talk about 5-30minutes. I waited just for the verification 3 days + they told me on the 3rd day I had to sent additional information...

I ordered yesterday and have still no bitcoins, this service is really slow. I hope this won't happen in the future, otherwise I can just order thrugh bank transfer! (its faster)

[Ascension]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.  

you talk about 5-30minutes. I waited just for the verification 3 days + they told me on the 3rd day I had to sent additional information...

I ordered yesterday and have still no bitcoins, this service is really slow. I hope this won't happen in the future, otherwise I can just order thrugh bank transfer! (its faster)

We are still awaiting payment confirmation from Google Checkout. You may want to call Google Checkout and find out why your order hasn't been authorized yet. We cannot send you your bitcoins until we have received notification from Google Checkout that your payment was authorized.

Thanks,
-Ascension

[Enrico12345]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.  

you talk about 5-30minutes. I waited just for the verification 3 days + they told me on the 3rd day I had to sent additional information...

I ordered yesterday and have still no bitcoins, this service is really slow. I hope this won't happen in the future, otherwise I can just order thrugh bank transfer! (its faster)

We are still awaiting payment confirmation from Google Checkout. You may want to call Google Checkout and find out why your order hasn't been authorized yet. We cannot send you your bitcoins until we have received notification from Google Checkout that your payment was authorized.

Thanks,
-Ascension

Hello,

it says in your Panel, that you already received the payment... . And I can't find any Contact Information on my google wallet account. Maybe you call them?
And can you explain me, why it took 3 days to verify my account? Was it because of google authorization again?

[Ascension]

finally got a respond after 3 days! Now they wanted additional information.

I sent this information now, I hope it won't take again that long.

Good luck with next response.

they activated me now finally. Will see when I get finally my bitcoins...

I've had delays in the past too, but in the end btcQuick came through. I've got an order pending too (1hr and counting...) It's a decent service, but claiming "5-30 minutes" might be a bit too bold, since it leaves people waiting around thinking, "Any minute now..." when in reality, there are probably all sorts of variables btcQuick can't control for, like issues with google checkout, individual banks, etc.

Anyways, just gotta keep your fingers crossed and hope the price of bitcoins deosn't tank during the delay.  

you talk about 5-30minutes. I waited just for the verification 3 days + they told me on the 3rd day I had to sent additional information...

I ordered yesterday and have still no bitcoins, this service is really slow. I hope this won't happen in the future, otherwise I can just order thrugh bank transfer! (its faster)

We are still awaiting payment confirmation from Google Checkout. You may want to call Google Checkout and find out why your order hasn't been authorized yet. We cannot send you your bitcoins until we have received notification from Google Checkout that your payment was authorized.

Thanks,
-Ascension

Hello,

it says in your Panel, that you already received the payment... . And I can't find any Contact Information on my google wallet account. Maybe you call them?
And can you explain me, why it took 3 days to verify my account? Was it because of google authorization again?

Payment Received means that we have received a notification that a payment has been submitted. when the payment has been confirmed the order status will update to Payment Confirmed. Once it reaches this status the order is put into the queue to be fulfilled.

[Ascension]

All future support requests should be submitted in the btcQuick Support Thread

[krazy4]

Just had my account verified and I bought two bitcoins. I'm excited to see how this goes and I'm interested to see how fast it is. The convenience is awesome though. No more driving to Walmart for bitinstant cash deposits. 

[krazy4]

Got my bitcoins and the site works good! Props to you sir!