BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More!

[betcointm]

U PMed that u would like to give me 0.01 bonus to try your site

Sure, what's your username?

Apologies that we dropped the ball on that. I'll take care of it for you right now.

[KPGuy]

so the poker client is currently down? or only those who use vpn cant access?

[betcointm]

This casino blackjack is set up wrong.

In rules dealer must hit Soft 17.

Dealer does not know true meaning of soft 17.

If Dealer is hitting for example 16 Ten + Six and receive an Ace for its next card the dealer will draw again. This is not definition of soft 17. This is dealer hitting a hard 17. I'm not sure if is advantage for player or house because dealer will bust many time hitting hard 17 but time against me dealer hit the hard 17 to 21 and beat my 20.

Hitting soft 17 increases the house edge.

Hitting hard 17 decreases the house edge, but is almost certainly a bug, so maybe they'll use it as an excuse not to pay you if you win from it. It sounds like the game is coded to treat any 17 containing an ace as a soft 17. It would presumably hit like this: A6 -> A6T -> A6TT bust.

This clearly needs to be addressed before it is used to avoid paying out winners.

If there is a game error, we won't pay out winnings, but we always return deposits and winnings on games that are unaffected. In this case since it's a minor logic error, I don't see a reason to enforce this rule, as there is no 'game error' in the true sense of the word to be seen - it's improper execution on our end and we wouldn't use that against our players.

I realize you said you love us in your comment but this response was a bit disheartening.

[panjul07]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

[KPGuy]

i cant access poker and i dont use vpn.

[betcointm]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

They can access literally any other part of the site - but in our current view, poker and VPN's do not a merry couple make. We are seeing some complaints that people that aren't using a VPN can't access poker and are fixing this as we speak.

[Punggawa]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been using mozilla and crome browser. but still can't open the poker games.

[santa_marta]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

[Punggawa]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

ooo.. i see, this defends on the internet providers used
because, you can open it. but i dont and i do not use vpn. this a problem is at the internet provider.

[santa_marta]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

ooo.. i see, this defends on the internet providers used
because, you can open it. but i dont and i do not use vpn. this a problem is at the internet provider.

yeah i think you might be right

[betcointm]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

ooo.. i see, this defends on the internet providers used
because, you can open it. but i dont and i do not use vpn. this a problem is at the internet provider.

yeah i think you might be right

There is also a lock on Poker if you have multiple accounts. We're not saying that everyone does this out of malicious intent, but the fact is we can't risk it for our regular players. If you're having problems, contact support on the website or send an email to support@betcoin.tm and we'll check out your account to see the issue.

[SyGambler]

just curious about your 12btc no deposit bonus , will you pay if someone was able to achieve that insane wager requirements ??
cause I'm working on it right now  

[Punggawa]

There is also a lock on Poker if you have multiple accounts. We're not saying that everyone does this out of malicious intent, but the fact is we can't risk it for our regular players. If you're having problems, contact support on the website or send an email to support@betcoin.tm and we'll check out your account to see the issue.

thank you for the information. I already send an email to support for my username.
please check my account. thank you

[MonsterV]

How long withdrawal in the confirmation ?
I request withdrawal of about 5 hours ago until now I have not received bitcoin.
Do I have to wait max 24 hours ?

Afaik they do manual withdraw especially for new account to check that everything is OK, and it is Sunday so maybe they are not online atm.  I have no issue in withdrawal in the last few days, so just be patient and wait.

Yes you are right I am using a new account I will follow your instructions wait CS online
Thank you for this info

Update !!!
I've received a withdrawal  thank you betcoin.tm for free  
for new users withdrawal  will be sent after the of verifying address I hope this helps

[betcointm]

How long withdrawal in the confirmation ?
I request withdrawal of about 5 hours ago until now I have not received bitcoin.
Do I have to wait max 24 hours ?

Afaik they do manual withdraw especially for new account to check that everything is OK, and it is Sunday so maybe they are not online atm.  I have no issue in withdrawal in the last few days, so just be patient and wait.

Yes you are right I am using a new account I will follow your instructions wait CS online
Thank you for this info

Update !!!
I've received a withdrawal  thank you betcoin.tm for free  
for new users withdrawal  will be sent after the of verifying address I hope this helps

DM me about your Twitter participation, please. Not sure what happened there.

[panjul07]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

ooo.. i see, this defends on the internet providers used
because, you can open it. but i dont and i do not use vpn. this a problem is at the internet provider.

yeah i think you might be right

There is also a lock on Poker if you have multiple accounts. We're not saying that everyone does this out of malicious intent, but the fact is we can't risk it for our regular players. If you're having problems, contact support on the website or send an email to support@betcoin.tm and we'll check out your account to see the issue.

I'm using the account which you gave when there was 0.01 giveaway some time ago. I think I have another account before but never use it and lost the password and the username as well. Do I included to those who use multi account?
My username that u gave : roboticsfilms Hope you check it too. thanks

[rambeazle]

Gonna play some Hi Lo, wish me luck guys

[betcointm]

so the poker client is currently down? or only those who use vpn cant access?

It is only for those who use VPN as OP said, it is good to avoid multi-account players to cheat on the freeroll but it is not good to players who only able to open the site with VPN.

you can opened poker games? i also do not use VPN
but i can't access it. i think any problem, i've been mozilla and crome browser. but still can't open the poker games.

I use chrome and had no problems today, no vpn as well

ooo.. i see, this defends on the internet providers used
because, you can open it. but i dont and i do not use vpn. this a problem is at the internet provider.

yeah i think you might be right

There is also a lock on Poker if you have multiple accounts. We're not saying that everyone does this out of malicious intent, but the fact is we can't risk it for our regular players. If you're having problems, contact support on the website or send an email to support@betcoin.tm and we'll check out your account to see the issue.

I'm using the account which you gave when there was 0.01 giveaway some time ago. I think I have another account before but never use it and lost the password and the username as well. Do I included to those who use multi account?
My username that u gave : roboticsfilms Hope you check it too. thanks

We actually manually unlocked those types of accounts (though I see you somehow claimed two, but that's not relevant). It looks like you were locked from poker because your IP is from a VPN. We're doing some updates now and will post here.

[dooglus]

3. Dooglus' calculation of the house edge is incorrect, as it does not take in the 'consolation prize' if you do not win. 0.5% of your bet is returned when you lose. However, since our house edge is 1.65%, it is clear that it isn't the lowest worldwide and we'll have to look into a.) the person that wrote the content for the About Me page and b.) any more mistakes that could have been made such as this. Thanks for pointing it out.

I don't see any mention of this 0.5% refund. Where can I find it?

Under "How to Play" I see:

What is the house edge for BetCoin ™ Dice?

The house advantage is 1.88% for all games except < 1, wherein the house edge is 1.838%.

That is different than the 1.65% you claim in the post I'm replying to.

If you pay 1.9574x for a win at 50% and 0.005x for a loss, the house edge is 100 - 1.9574 * 50 - 0.005 * 50 = 1.88%

4. The bonus info is super clear on the website - we aren't trying to hide anything and there have been people that have unlocked it. There was one recently that cashed out 5 BTC (though he was promptly called a shill). 888x rollover requirement and you can withdraw the original bonus amount. If you're playing games that have super high odds (95%+) and betting high to try and unlock it, the amount applied to the rollover requirement is reduced.

It's clear, but it's such poor value I wondered if it might be incorrect. Players would be much better off refusing this "bonus" than to have their winnings limited by those terms.

Please let us know if we missed something.

You completely skipped my last question about security and 2FA.

[betcointm]

3. Dooglus' calculation of the house edge is incorrect, as it does not take in the 'consolation prize' if you do not win. 0.5% of your bet is returned when you lose. However, since our house edge is 1.65%, it is clear that it isn't the lowest worldwide and we'll have to look into a.) the person that wrote the content for the About Me page and b.) any more mistakes that could have been made such as this. Thanks for pointing it out.

I don't see any mention of this 0.5% refund. Where can I find it?

Under "How to Play" I see:

What is the house edge for BetCoin ™ Dice?

The house advantage is 1.88% for all games except < 1, wherein the house edge is 1.838%.

That is different than the 1.65% you claim in the post I'm replying to.

If you pay 1.9574x for a win at 50% and 0.005x for a loss, the house edge is 100 - 1.9574 * 50 - 0.005 * 50 = 1.88%

4. The bonus info is super clear on the website - we aren't trying to hide anything and there have been people that have unlocked it. There was one recently that cashed out 5 BTC (though he was promptly called a shill). 888x rollover requirement and you can withdraw the original bonus amount. If you're playing games that have super high odds (95%+) and betting high to try and unlock it, the amount applied to the rollover requirement is reduced.

It's clear, but it's such poor value I wondered if it might be incorrect. Players would be much better off refusing this "bonus" than to have their winnings limited by those terms.

Please let us know if we missed something.

You completely skipped my last question about security and 2FA.

The bonus isn't worthless. It is to test out the provably fair system and try your luck at unlocking an enormous amount of money without having to make a single deposit. Just because something is unlikely doesn't mean it's worthless. Even a lottery ticket costs a dollar.

About 1/1000 people unlock the bonus, and about 1/10 of those do it without creating multiple accounts. That's good odds when you consider it is a free shot at winning that sum of money. As I said, there was a guy that recently did it and cashed out over 2,000 USD, so I'm not sure I agree with you on that point.

AFAIK, the house edge is and has always been 1.65% for BetCoin Circle, which is our most popular game. The house advantage of Dice is 1.88%, as you said. I'm not trying to withhold information from you I am simply used to people asking about Circle, not Dice. Apologies.

We have 2FA.