BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More!

[betcointm]

please respond to my pm, this looks not good communication between users and owner? i have sent pm almost two weeks ago, and never get reply.

Maybe the owner really busy, Do you have try to contct his live support in their site? I think they can give you fast response about your issue and will solve your problem

The reason that this person keeps having trouble is we keep having to unlock his account. Every time I unlock it - another switch is triggered. I'm going to just cash them out directly (as I did last week).

[betcointm]

If you're not doing anything that's already against or Terms and Conditions, then you won't have an issue.

For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.

Don't the above two quotes contradict each other? Is getting a 'big win' or betting at 'lower odds' against the terms and conditions? If not, why would that user be disqualified?

And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.

I guess you have a bunch of players trying to clear bonuses who are unaware of the fact that they are having to bet more than 888x times their bonus amount. Will you honor the terms they agreed to?

You didn't respond to these questions at all.

Please try to be clear (here and on the site) about the real wagering requirements and what kinds of bets would result in disqualification.

Bump.

Why are you avoiding answering this?

I'm not 'avoiding' anything - I wanted to get a clear idea of the exact answer before I responded to this question once and for all.

If you're not doing anything that's already against or Terms and Conditions, then you won't have an issue.

For example - user gets a 'big win' and then bets on lower odds to clear his bonus. That user is thereby disqualified.


Don't the above two quotes contradict each other? Is getting a 'big win' or betting at 'lower odds' against the terms and conditions? If not, why would that user be disqualified?

This is not something we do currently, but as other casinos have adopted this tactic we will be adding this feature in. Bet365 is a good example of a casino that absolutely has this term - as do most others. Behavior such as betting on Red and Black simultaneously to clear a bonus would NOT be allowed in their establishment. We don't enforce this right now, but it is coming soon with exact, precise terms.

And can you explain the "automatic adjustment"? Are you saying that some 1 BTC bets don't count as 1 BTC wagered for the wagering requirements? I saw nothing about that when reading about the bonuses.

I guess you have a bunch of players trying to clear bonuses who are unaware of the fact that they are having to bet more than 888x times their bonus amount. Will you honor the terms they agreed to?

Here is the exact calculation:

if (meta.gameOdds > 0.5)
    var rolloverPercent = (1 - ((meta.gameOdds - 0.5) / 0.5));
    adjustedWager = Math.floor(rolloverPercent * originalWager);

In our competitors' sites, BlackJack will only add 2% of your wager towards the requirements. We believe that our way is much more fair.

[dooglus]

I'm not 'avoiding' anything - I wanted to get a clear idea of the exact answer before I responded to this question once and for all.

OK, that's fine. I'm looking forward to it.

Behavior such as betting on Red and Black simultaneously to clear a bonus would NOT be allowed in their establishment. We don't enforce this right now, but it is coming soon with exact, precise terms.

Betting on red and black simultaneously is a great bet for you guys. There is zero chance of the player making a profit, and a ~3% chance of them losing. I would positively encourage players to make that kind of bet against me all day long.

Here is the exact calculation:

if (meta.gameOdds > 0.5)
    var rolloverPercent = (1 - ((meta.gameOdds - 0.5) / 0.5));
    adjustedWager = Math.floor(rolloverPercent * originalWager);

In our competitors' sites, BlackJack will only add 2% of your wager towards the requirements. We believe that our way is much more fair.

I don't understand the variables. What is meta.gameOdds? What does odds of 0.5 represent? Is that a 50% chance of winning? So any bet with more than a 50% chance of winning doesn't count in full towards the wagering requirement? What is meta.gameOdds for blackjack? Does it depend on what cards were dealt? I'm guessing the players win less than 50% of blackjack hands, the > 0.5 condition doesn't trigger. I don't see an 'else' - what happens for games with gameOdds <= 0.5?

I think you need to make it clear that players may need to wager much more than 888x the bonus amount, depending on how they bet. Currently your bonus terms are misleading, saying that you "only" need to wager 888x.

[betcointm]

I'm not 'avoiding' anything - I wanted to get a clear idea of the exact answer before I responded to this question once and for all.

OK, that's fine. I'm looking forward to it.

Behavior such as betting on Red and Black simultaneously to clear a bonus would NOT be allowed in their establishment. We don't enforce this right now, but it is coming soon with exact, precise terms.

Betting on red and black simultaneously is a great bet for you guys. There is zero chance of the player making a profit, and a ~3% chance of them losing. I would positively encourage players to make that kind of bet against me all day long.

Here is the exact calculation:

if (meta.gameOdds > 0.5)
    var rolloverPercent = (1 - ((meta.gameOdds - 0.5) / 0.5));
    adjustedWager = Math.floor(rolloverPercent * originalWager);

In our competitors' sites, BlackJack will only add 2% of your wager towards the requirements. We believe that our way is much more fair.

I don't understand the variables. What is meta.gameOdds? What does odds of 0.5 represent? Is that a 50% chance of winning? So any bet with more than a 50% chance of winning doesn't count in full towards the wagering requirement? What is meta.gameOdds for blackjack? Does it depend on what cards were dealt? I'm guessing the players win less than 50% of blackjack hands, the > 0.5 condition doesn't trigger. I don't see an 'else' - what happens for games with gameOdds <= 0.5?

I think you need to make it clear that players may need to wager much more than 888x the bonus amount, depending on how they bet. Currently your bonus terms are misleading, saying that you "only" need to wager 888x.

If they were betting their own money (and not trying to clear a rollover) then of course that roulette bet would be great for us.

As for the code:
If game odds are 0.6, then the rollover amount is 80%. If game odds are 80%, then rollover amount is 40%.

This particular set of rules is to protect us from people attempting to 'cheat the system' to unlock the rollover.

[Boosterious]

please respond to my pm, this looks not good communication between users and owner? i have sent pm almost two weeks ago, and never get reply.

Maybe the owner really busy, Do you have try to contct his live support in their site? I think they can give you fast response about your issue and will solve your problem

The reason that this person keeps having trouble is we keep having to unlock his account. Every time I unlock it - another switch is triggered. I'm going to just cash them out directly (as I did last week).

Then you can explain everything by reply to my pm not looks avoiding it and abandon it , so you will keep locking my account ? And I can't see previous week payout to my wallet? You said cash them out directly?  But I did not receive it now.

[MonsterV]

How the withdrawal process works whether based queue or processed at random ?

[kotwica666]

Is someone that was able to withdraw $25 welcome bonus? Was someone so patient to turn 888 times that amount?
I unfortunately managed to reach only 4%

[phibay]

Is someone that was able to withdraw $25 welcome bonus? Was someone so patient to turn 888 times that amount?
I unfortunately managed to reach only 4%

didn't know there's a bonus like that, is that still running until now? by the way 888 times wagering requirement seems unreachable, i also wonder if there's someone/anyone had achieved that

[panjul07]

Is someone that was able to withdraw $25 welcome bonus? Was someone so patient to turn 888 times that amount?
I unfortunately managed to reach only 4%

didn't know there's a bonus like that, is that still running until now? by the way 888 times wagering requirement seems unreachable, i also wonder if there's someone/anyone had achieved that

I think the $25 no deposit bonus was over already. even if it is still running, you wont be eligible to get it because it was only for new players and it was only valid for two hours after the announcement on games and round section.

[iv4n]

I have a need to share my bitcoin.tm story with u people.
I had 25 $ from twitter giveaway and after 3 days of gambling ( roulette, dices, caribbean poker) I made 1.3 btc and i was on 30 % bonus requirements...i lost it all hehe
But anyway it was one hell of the game, tnx to betcoin.tm for this nice giveaway I hope there will be more soon.
Good luck.

[phibay]

Is someone that was able to withdraw $25 welcome bonus? Was someone so patient to turn 888 times that amount?
I unfortunately managed to reach only 4%

didn't know there's a bonus like that, is that still running until now? by the way 888 times wagering requirement seems unreachable, i also wonder if there's someone/anyone had achieved that

I think the $25 no deposit bonus was over already. even if it is still running, you wont be eligible to get it because it was only for new players and it was only valid for two hours after the announcement on games and round section.

 i see. too bad i missed that one, it was interesting despite of its high wagering requirement. i'll just stay tune on betcoin.tm's future giveaways on games & round section, pretty sure there will be more.

[kotwica666]

Is someone that was able to withdraw $25 welcome bonus? Was someone so patient to turn 888 times that amount?
I unfortunately managed to reach only 4%

didn't know there's a bonus like that, is that still running until now? by the way 888 times wagering requirement seems unreachable, i also wonder if there's someone/anyone had achieved that

I think the $25 no deposit bonus was over already. even if it is still running, you wont be eligible to get it because it was only for new players and it was only valid for two hours after the announcement on games and round section.

I'm already quite a long time registered in Betcoin, so it is not only for new users. I have not received this amount on Bitcointalk but on Twitter. Probably there is more offers like this.
It was enough that I went to this page:

BetCoin.tm/twitter/25dollar

Check it, maybe you also can have it!

Super bonus! Thanks Betcointm!

[MadeinCoin]

I'm already quite a long time registered in Betcoin, so it is not only for new users. I have not received this amount on Bitcointalk but on Twitter. Probably there is more offers like this.
It was enough that I went to this page:

BetCoin.tm/twitter/25dollar

Check it, maybe you also can have it!

Super bonus! Thanks Betcointm!

BetCoin.tm/twitter/25dollar  Only those of you who do not have an account at betcoin.tm (new user)
BetCoin.tm/tw/25dollar  If you already have an account at betcoin.tm
do not be mistaken 

[kotwica666]

I'm already quite a long time registered in Betcoin, so it is not only for new users. I have not received this amount on Bitcointalk but on Twitter. Probably there is more offers like this.
It was enough that I went to this page:

BetCoin.tm/twitter/25dollar

Check it, maybe you also can have it!

Super bonus! Thanks Betcointm!

BetCoin.tm/twitter/25dollar  Only those of you who do not have an account at betcoin.tm (new user)
BetCoin.tm/tw/25dollar  If you already have an account at betcoin.tm
do not be mistaken 

That's right, this time I quickly copy the link and didn't read the whole message. 
Here is original text:

Thanks for following! To show our appreciation, please enjoy a free $25 No-Deposit bonus by signing up for an account at BetCoin dot TM /twitter/25dollar. Already have an account? Please go here: BetCoin dot TM /tw/25dollar - Good luck! Stay tuned for more exciting promotions!

[dooglus]

I hadn't been on your site for a week or so, and thought I'd maybe play a sit&go.

When I looked, there were only 4 games available:

 

Is that right? The buy-in for a 6-max game is either 0.1 or 100. That's $0.04 or $40. Isn't that too much of a gap? It seems kind of silly spending an hour on a 4 cent game, but $40 is probably more than most casual players would want to risk on a single tournament.

And the only heads-up game available is for 50 mBTC ($20). Last time I was on the site I played a 5 mBTC ($2) heads-up sit&go, but today I couldn't find it. I would suggest offering a much wider range of games if you want people to play.

[MonsterV]

My withdrawal pending, now almost 48 hours  please check my user name : MonsterV
thank you 

[TwitchySeal]

Your video poker bot is pretty special.

It loooooves Inside Straight Draws.  Even more than:

(these are all the suggested plays/plays that would be made on auto bet)

Outside Straight Draws...




Small Pairs...



Medium Pairs....



How about 3 to a Royal?  No ty, I'll take the inside straight draw pls.

[panjul07]

My withdrawal pending, now almost 48 hours  please check my user name : MonsterV
thank you 

Have you checked whether your account is locked to play poker games or not? AFAIK when an account is locked (unable to play poker), the account wont able to withdraw.

P.S : my account is locked again after I could complete the rollover on the free $1 bonus and succeed to withdraw the profit.
I've requested to unlock my account since Friday night in my timezone (GMT +7) but still no response till now.

[hopenotlate]

I hadn't been on your site for a week or so, and thought I'd maybe play a sit&go.

When I looked, there were only 4 games available:

  

Is that right? The buy-in for a 6-max game is either 0.1 or 100. That's $0.04 or $40. Isn't that too much of a gap? It seems kind of silly spending an hour on a 4 cent game, but $40 is probably more than most casual players would want to risk on a single tournament.

And the only heads-up game available is for 50 mBTC ($20). Last time I was on the site I played a 5 mBTC ($2) heads-up sit&go, but today I couldn't find it. I would suggest offering a much wider range of games if you want people to play.

Noticed it as well and completely agree with you.

Also shared the exact same consideration with customer service a couple of weeks ago if I remember correctly.

He/she (can't remember who was talkig to) ensured me my opinion would be sent to "upper floors" but unfortunately sng schedule is still the same.

Please betcoin if its not to much resources consuming add some more choice to sng/mtt schedule.

Thanks in advance for your understanding and cooperation.

[maroboror]

Could you please check Leaderboard for Highest Weekly Tournament stakes? Username: genata. For the second consecutive week I did NOT receive payment from it and I was in top sports. First week I thought i miscalculated my balance because I was offline. But this week I just didn't received it. And it some error, because I'm getting all others like Highest Daily and more. Also ask in chat one other user - he didn't get it either.

I want to make few suggestions: remove chat pop-up. I believe it is very annoying for returning customers every time to be asked do they need help. When user needs it, he will find it. Add normal buy-in sit and goes. And if it possible to add desktop notification when tournament start.

Support and withdraw are getting better and faster. Bug applause for that.