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Author Topic: BetCoin.TM Bitcoin Casino | Poker | Slots | Sports | Live Dealers | And More!  (Read 49019 times)
WEBcreator
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February 05, 2016, 04:08:39 PM
 #861

because I changed my internet source, and support agent said to me that it is better to use only 1 internet source. It is not good IMHO, because I cant play when I'm not at home.

This is the weirdest things in all gambling sites around here. User should be able to choose freely from where does he wants to login his account from, if you login from your phone which has different IP then your usual computer which is used to login here then there is a high chance your account will be locked (?) , thats kinda nonsense things from a site like betcoin

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kotwica666
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February 05, 2016, 06:06:43 PM
 #862

please respond to my pm, this looks not good communication between users and owner? i have sent pm almost two weeks ago, and never get reply.

Maybe the owner really busy, Do you have try to contct his live support in their site? I think they can give you fast response about your issue and will solve your problem
The reason that this person keeps having trouble is we keep having to unlock his account. Every time I unlock it - another switch is triggered. I'm going to just cash them out directly (as I did last week).
sent you about 6 messages , none of them replied.
please just release my funds there.
Is there any reason why your account every moment is blocked?
Are you using some bots or other software?
I think he is not only the one who get blocked/locked, I got the same problem before and my account have been blocked 6times so far. The reason is always the same, something like using VPN or multi-accounts. Twice I realized my account is blocked just because I changed my internet source, and support agent said to me that it is better to use only 1 internet source. It is not good IMHO, because I cant play when I'm not at home.
Hope for better system to avoid multi-accounts players..
Seriously!? That would be really strange! After all, when someone plays on his mobile phone, network is changing every moment. Could this result in account blockade? Or i didn't understand something correctly?

.
..........
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panjul07
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February 05, 2016, 06:25:03 PM
 #863

please respond to my pm, this looks not good communication between users and owner? i have sent pm almost two weeks ago, and never get reply.

Maybe the owner really busy, Do you have try to contct his live support in their site? I think they can give you fast response about your issue and will solve your problem
The reason that this person keeps having trouble is we keep having to unlock his account. Every time I unlock it - another switch is triggered. I'm going to just cash them out directly (as I did last week).
sent you about 6 messages , none of them replied.
please just release my funds there.
Is there any reason why your account every moment is blocked?
Are you using some bots or other software?
I think he is not only the one who get blocked/locked, I got the same problem before and my account have been blocked 6times so far. The reason is always the same, something like using VPN or multi-accounts. Twice I realized my account is blocked just because I changed my internet source, and support agent said to me that it is better to use only 1 internet source. It is not good IMHO, because I cant play when I'm not at home.
Hope for better system to avoid multi-accounts players..
Seriously!? That would be really strange! After all, when someone plays on his mobile phone, network is changing every moment. Could this result in account blockade? Or i didn't understand something correctly?

A support agent said that their system detected that there were other devices playing the poker using the same connection that I have, so the system automatically lock my account.
But the good thing is that they always respond to my problems and unlock my account.

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KPGuy
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February 07, 2016, 01:40:28 PM
 #864

I was once accused of being involved with a "friend" as they say for pumping up the 2player sng to accumulate points for the leaderboard but i was playing with different players not just with a "friend" as they told me(This was a few weeks ago) and aren't it's supposed to be? to play as many as you can for the leaderboard? i told them what do i supposed to do? watch my points get taken over and just not play? LOL

They unlocked my account after several email exchanges, but the sad part is... they confiscated my chips worth 100+. Which really sucks bigtime!
Because all i wanna do is to just play.

I still play here but I pretty much stayed away from playing cash game and sng/tournaments with buyin. and just pretty much played the freerolls.

so yeah, they just converted me from cash game player to a freeroll player because they confiscated my chips. not a good thing for a website. LOL
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February 07, 2016, 06:14:39 PM
 #865

I was once accused of being involved with a "friend" as they say for pumping up the 2player sng to accumulate points for the leaderboard but i was playing with different players not just with a "friend" as they told me(This was a few weeks ago) and aren't it's supposed to be? to play as many as you can for the leaderboard? i told them what do i supposed to do? watch my points get taken over and just not play? LOL

They unlocked my account after several email exchanges, but the sad part is... they confiscated my chips worth 100+. Which really sucks bigtime!
Because all i wanna do is to just play.

This sounds crazy. They locked your account and confiscated your coins because you were playing too much?

I played pretty much non-stop for a week or two and they didn't lock my account. I was playing to build up my leaderboard points - what else is the leaderboard for if not to encourage people to play more?

Whoever is running the poker room really needs to think about what behaviour they want from their players, and reward that behaviour. If you want people to play lots of poker, give them stuff like leaderboard points for playing lots of poker. But then don't turn around and punish them for playing lots of poker! That just sends a very confusing message.

There's a rake on the heads-up S&G. The site should positively encourage friends to play heads-up against each other, since the site profits from every game that is played and there is no scope for collusion in heads-up.

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hopenotlate
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February 07, 2016, 07:00:40 PM
 #866

I was once accused of being involved with a "friend" as they say for pumping up the 2player sng to accumulate points for the leaderboard but i was playing with different players not just with a "friend" as they told me(This was a few weeks ago) and aren't it's supposed to be? to play as many as you can for the leaderboard? i told them what do i supposed to do? watch my points get taken over and just not play? LOL




lol one of the weirdest explanation I've ever heard. Just like Usain Bolt get disqualified for being too fast.

Would be interesting read here a copy/paste of their massages about it.

Anyway on my side everything is fine: I'm playing their poker sinc the first week they launched it, mainly cash game but also sng and freerolls; got quite a good amount of mBTC from their leaderboards and already deposited and withdrew more than once wityhout any issue.

Considering that cash players are quite few at the moment averyone of us might be accused of "pupmping" their play against each other for leaderboard purposes: hope they will get the mistake they did with you.

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dothebeats
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February 07, 2016, 07:06:21 PM
 #867

I wanna know how does the cashback works in betcoin.tm? When I deposited some dogecoins to play, after a week I received a portion of that deposit and I don't know why since I know I'm not a member of any members of VIP. It happened twice I think, and afterwards it never occurred again though I still deposited some in my account, this time with bitcoins. How does that cashback system works?
patt0
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February 08, 2016, 04:39:38 PM
 #868

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.

kotwica666
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February 08, 2016, 04:48:14 PM
 #869

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

.
..........
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patt0
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February 08, 2016, 04:50:02 PM
 #870

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

Finally got in touch with live chat. they said it should be processed later today.
I will update as soon as everything is solved.

EDIT:
Just finished this post and received an email. The withdrawal is now complete. Don't know why it took longer, but it's all good now!

dothebeats
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February 08, 2016, 05:15:14 PM
 #871

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

Finally got in touch with live chat. they said it should be processed later today.
I will update as soon as everything is solved.

EDIT:
Just finished this post and received an email. The withdrawal is now complete. Don't know why it took longer, but it's all good now!

Withdrawals on their site usually take hours because they process withdrawals manually. I made a withdrawal in their site a month ago and it took me 19+ hours before I received my coins. Thing is, for your withdrawals to be processed fast, do it on weekdays and always ask the live chat and update the status of your withdrawal.
panjul07
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February 08, 2016, 05:55:39 PM
 #872

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

Yap sometime it is instant but sometime need some hours to receive our withdrawal. Maybe the best thing to do before make a withdrawal is to check whether the support is online or not. I have made around 5x withdrawal and most of them were less than an hour, but one of them was more than 6 hours. Perhaps because the one who in charge to process it were not online at the same time when I requested.

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February 09, 2016, 03:48:45 PM
 #873

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

Yap sometime it is instant but sometime need some hours to receive our withdrawal. Maybe the best thing to do before make a withdrawal is to check whether the support is online or not. I have made around 5x withdrawal and most of them were less than an hour, but one of them was more than 6 hours. Perhaps because the one who in charge to process it were not online at the same time when I requested.


I don't know, but since they are manual it's likely it will depend on what you said.
I requested another one on the same day, and it was much faster. Never got them in less than an hour, probably an average of 5h or 6h. Only that one took me more than a day, so maybe when they are taking to long is a good procedure to talk to live chat.

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February 09, 2016, 04:47:57 PM
 #874

because I changed my internet source, and support agent said to me that it is better to use only 1 internet source. It is not good IMHO, because I cant play when I'm not at home.

This is the weirdest things in all gambling sites around here. User should be able to choose freely from where does he wants to login his account from, if you login from your phone which has different IP then your usual computer which is used to login here then there is a high chance your account will be locked (?) , thats kinda nonsense things from a site like betcoin

This is not accurate. We cross reference account IPs, not just block an account for using two different IP's. That support agent was, unfortunately, incorrect.


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betcointm (OP)
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February 09, 2016, 04:49:52 PM
 #875

Hello, how long does it usually takes to make an withdrawal from betcoin.tm?
My first one took me almost a day, and I tried another one on the 6th February, and I still didn't get it.

Does it usually takes this long?

Thank you.
My last two withdraws i make have been done quite fast i think.
One i did around 6 pm GMT comes in just around 30 mins.
Second i did around 1am GMT comes after around 5-6 hours.

Yap sometime it is instant but sometime need some hours to receive our withdrawal. Maybe the best thing to do before make a withdrawal is to check whether the support is online or not. I have made around 5x withdrawal and most of them were less than an hour, but one of them was more than 6 hours. Perhaps because the one who in charge to process it were not online at the same time when I requested.


I don't know, but since they are manual it's likely it will depend on what you said.
I requested another one on the same day, and it was much faster. Never got them in less than an hour, probably an average of 5h or 6h. Only that one took me more than a day, so maybe when they are taking to long is a good procedure to talk to live chat.

Not all withdrawals are manual. Most of our users, over time, will get auto withdrawals. The more you login and play, the more your withdrawals will be instant.

So for instance if you create an account and play for one day per week it will take longer to qualify for auto-withdrawal then if you played two or three times a week.


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February 09, 2016, 04:52:10 PM
 #876

I was once accused of being involved with a "friend" as they say for pumping up the 2player sng to accumulate points for the leaderboard but i was playing with different players not just with a "friend" as they told me(This was a few weeks ago) and aren't it's supposed to be? to play as many as you can for the leaderboard? i told them what do i supposed to do? watch my points get taken over and just not play? LOL

They unlocked my account after several email exchanges, but the sad part is... they confiscated my chips worth 100+. Which really sucks bigtime!
Because all i wanna do is to just play.

This sounds crazy. They locked your account and confiscated your coins because you were playing too much?

I played pretty much non-stop for a week or two and they didn't lock my account. I was playing to build up my leaderboard points - what else is the leaderboard for if not to encourage people to play more?

Whoever is running the poker room really needs to think about what behaviour they want from their players, and reward that behaviour. If you want people to play lots of poker, give them stuff like leaderboard points for playing lots of poker. But then don't turn around and punish them for playing lots of poker! That just sends a very confusing message.

There's a rake on the heads-up S&G. The site should positively encourage friends to play heads-up against each other, since the site profits from every game that is played and there is no scope for collusion in heads-up.

We just don't arbitrarily lock accounts. When we get complaints from three + users, then we lock and review the accounts. To be more transparent about this process, we are creating a forum on-site where people can post complaints. When we get enough, we will not lock the account right away, but someone will review the account immediately. For now, we are doing it this way, however.


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February 09, 2016, 06:27:07 PM
 #877

Congrats to user irfan_pak10 on a .5 BTC win on BetCoinTM Circle!

https://www.betcoin.tm/circle/history/details/56ba2d8a9886110f0023e910


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kotwica666
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February 09, 2016, 07:43:00 PM
 #878

Congrats to user irfan_pak10 on a .5 BTC win on BetCoinTM Circle!

https://www.betcoin.tm/circle/history/details/56ba2d8a9886110f0023e910

Congratulations to irfan_pak10! Lucky beggar! Wink

And I congratulate to myself for winning first Freeroll Poker! Already in the second tournament! I can not wait for the next! Smiley

I have a question, do level points are collected only for tournament positions, or for other achievements too?

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February 09, 2016, 07:56:36 PM
 #879

Congrats to user irfan_pak10 on a .5 BTC win on BetCoinTM Circle!

https://www.betcoin.tm/circle/history/details/56ba2d8a9886110f0023e910

Congratulations to irfan_pak10! Lucky beggar! Wink

And I congratulate to myself for winning first Freeroll Poker! Already in the second tournament! I can not wait for the next! Smiley

I have a question, do level points are collected only for tournament positions, or for other achievements too?

Points can be gained from the cash game/ring games as well, it is 5% of your winning + stakes if I'm not mistaken.
Anyway, congrats on your winning on the freeroll.
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February 10, 2016, 07:56:13 AM
Last edit: February 10, 2016, 08:07:57 AM by hopenotlate
 #880

Congrats to user irfan_pak10 on a .5 BTC win on BetCoinTM Circle!

https://www.betcoin.tm/circle/history/details/56ba2d8a9886110f0023e910

Congratulations to irfan_pak10! Lucky beggar! Wink

And I congratulate to myself for winning first Freeroll Poker! Already in the second tournament! I can not wait for the next! Smiley

I have a question, do level points are collected only for tournament positions, or for other achievements too?

Points can be gained from the cash game/ring games as well, it is 5% of your winning + stakes if I'm not mistaken.
Anyway, congrats on your winning on the freeroll.

Either cash game, sit and go and multitable tournaments (except for freerolls) make you earn XP points.

Can't find anymore the page with the exact formula but,  basing on my own experience, playing buyin tournaments and sng  you will earn them much more faster than playing same stakes cash game.
I mean playing a 10mBtc buyin sng/mtt will give you much more points than playing a short NL10 ring session.
And the points you will earn in sng/mtt will be more when you finish in the money rather than not.

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