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[betcointm]

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it



Reply of a live agent



I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

[gazxb]

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it

https://i.imgur.com/1WW7TZk.png

Reply of a live agent

https://i.imgur.com/5OTtj0b.png

I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

Weird, can't you check it for yourself? Afterall You are the owner.

[betcointm]

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it



Reply of a live agent



I dont know what to do now?

Is this STILL an unconfirmed transaction after 4 days?

Weird, can't you check it for yourself? Afterall You are the owner.

Actually I'm not the owner.

And, considering that all I have from him is a screenshot with half of a Bitcoin address, no, I can't.

Can you give me the tx id please?

Edit: I found the tx id in the chat.

Fitch
14:31
alright, let me check this with level 2 support, please hang on
14:35
can you provide me the TXID (transaction ID)
level 2 support will try to track it
14:36
You still there?

Visitor997 from ******* [GregH37]
14:36
Wait
14:37
https://blockchain.info/tx/155171eb91487f99078dde8c2a5240c47cce7802107f872fcc4e195f96ce2fb0


This tx id you gave in chat goes nowhere.

Also, I don't see any other 'proof' of this transaction in the live chat except for the tx id which didn't work. Now you're a player at our casino and I don't expect that you're lying - but I will need some better info if you want to resolve the issue.

[Gianluca95]

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it



Reply of a live agent



I dont know what to do now?

1) I see that your account has only 4 days of life, so, in most probably way your account should be an alt-account. (I see all of your messages, and I've found another confirmation about this.)
2) It seems that the screen that you've posted was edited with the dev tab (press F12 and you'll be a magician  )
3) TX id that you have sent to the support, doesn't work.
4) Your address is not showed.
5) Post an evident proof if you substain your version.

[betcointm]

Few days ago i made a deposit on betcoin but still didnt received. i sent this proof to live support and they said they are reviewing it



Reply of a live agent



I dont know what to do now?

1) I see that your account has only 4 days of life, so, in most probably way your account should be an alt-account. (I see all of your messages, and I've found another confirmation about this.)
2) It seems that the screen that you've posted was edited with the dev tab (press F12 and you'll be a magician  )
3) TX id that you have sent to the support, doesn't work.
4) Your address is not showed.
5) Post an evident proof if you substain your version.

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

[jpoker272727]

Hey can you look into the tickets submitted by acexpress3, and have someone respond?  Thanks

[betcointm]

Hey can you look into the tickets submitted by acexpress3, and have someone respond?  Thanks

You're in the cashout queue already waiting to be processed

[KPGuy]

is poker down?

im getting HTTP Status 404 - error just now.

[somuchee]

is poker down?

im getting HTTP Status 404 - error just now.

think so , its not loading up

[somuchee]

its back on.. everything working fine . thx

[alkaz]

its back on.. everything working fine . thx

i think the error was on cubeia's end, not betcoin's

[GregH37]

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Yeah i talked to a live agent, and you already checked our chat. i sent him all the proofs when i made that deposit, and he said they are working on it, and i went somewhere after 3 days i came back and checked my account i still didnt get that .4 btc and nor i have these ,4 btc in my blockchain account and than i tried to follow that tx and it says there is nothing in that tc id. now i have nothing as a proof. how can i contact to the block or to betcoin to get paid these .4

@ Gianluca95 are u the owner, do you know anything to do with betcoin? do you know how much i already wagered there? lol dont post your shit here than.

[TwitchySeal]

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Yeah i talked to a live agent, and you already checked our chat. i sent him all the proofs when i made that deposit, and he said they are working on it, and i went somewhere after 3 days i came back and checked my account i still didnt get that .4 btc and nor i have these ,4 btc in my blockchain account and than i tried to follow that tx and it says there is nothing in that tc id. now i have nothing as a proof. how can i contact to the block or to betcoin to get paid these .4

@ Gianluca95 are u the owner, do you know anything to do with betcoin? do you know how much i already wagered there? lol dont post your shit here than.

Post your deposit address/tx id.  Blockchain doesn't lie.  The .4 is either still in your wallet or you have proof of where it was sent.

[betcointm]

Greg has been a member for 2 weeks now, but the rest of this seems reasonably on point. I'm not ready for anyone to pull out pitchforks, this could be anything so let's see if we can work it out.

Yeah i talked to a live agent, and you already checked our chat. i sent him all the proofs when i made that deposit, and he said they are working on it, and i went somewhere after 3 days i came back and checked my account i still didnt get that .4 btc and nor i have these ,4 btc in my blockchain account and than i tried to follow that tx and it says there is nothing in that tc id. now i have nothing as a proof. how can i contact to the block or to betcoin to get paid these .4

@ Gianluca95 are u the owner, do you know anything to do with betcoin? do you know how much i already wagered there? lol dont post your shit here than.

Greg I checked into everything thoroughly with our top of the line guys - you have accidentally made 2 accounts.

You have gregh37 and GregH37 - the latter of which HAS received the 0.4 and you played it on Circle.

User   Currency   Debit   Credit   Balance   Available Balance   Type   Date
GregH37   bitcoin   ฿ 0   ฿ 0.4   ฿ 0.4   ฿ 0.4   deposit   2016-02-23T19:47:02.106Z

That's when you made the deposit, correct?

Accounts are case sensitive

[betcointm]

Hey can you look into the tickets submitted by acexpress3, and have someone respond?  Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout??  Cuz its not showing up?  And no one is responding?  Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

[jpoker272727]

Thanks so much for calming down another HOTHEAD!! HAHAHAHAHA

[jpoker272727]

Hey can you look into the tickets submitted by acexpress3, and have someone respond?  Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout??  Cuz its not showing up?  And no one is responding?  Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

I'd feel better to know that there are other gamblers that go a little overboard, and im not the ONLY ONE   

[betcointm]

Hey can you look into the tickets submitted by acexpress3, and have someone respond?  Thanks

You're in the cashout queue already waiting to be processed

Yeah I remember, can you just check please?

Hey do you have the transaction ID for that cashout??  Cuz its not showing up?  And no one is responding?  Could you please respond?

Please check PM - feel free to copy/paste here in the forum I just figured you'd rather keep the info private. You're a VIP after all.

I'd feel better to know that there are other gamblers that go a little overboard, and im not the ONLY ONE   

Yeah, of course there are, but you're still my favorite!

[mangox]

First of all, thanks for great casino-platform.

[ripzombie]

Site Not Work ? maintenance ??is there a problem ?