1. Every time I withdraw from betcoin.ag I have to confirm an e-mail, how could a hacker take your funds? (as far as I know the e-mail cannot be changed).
2. Why do not you post (real) proofs?, for example, the transactions involved in your funding your account + a signed message showing you control that address.
I am not saying you are lying, but random claims against a reputable site are not something you should believe without proper proofs. I remember once a guy was claiming Directbet took his money, finally it was proved he was just trying to scam them.
I have no issues signing with almost all of the adresses used for deposit. The ones I can't sign with are from polo.
Meanwhile they solved my case and got back the chips too.
I hope there is no issue posting their reply here.
Betcoin Jessica: The problem is we are
3 hours 59 min ago
The problem is we are constantly dealing with hackers, stealers, cheaters, liars and much much more. Your original account is open and you can login to it. You should change your password as we don't have other players in the same situation as you which makes us question many of your comments. Realize that we don't know who you are and we have many thousands of players who are not experiencing these issues that also play everyday. Good luck and we are here for you anytime.
Here are the transfers from the tx history:
I finish playing, and cashout
12/29/2015 4:28am
(1 week 9 hours ago) 300.10 debit (Bitcoin)
Withdrawal Address: 1NmQm3sXLZ84xmVBXCXUNARSD5APcr**** Arg2: 109235
withdrawal_completed_successfully
about six hours later the guy cashes out my remaining funds
12/29/2015 10:46am
(1 week 2 hours ago) 419.00 debit (Bitcoin)
Withdrawal Address: 12MdDBREKNnZUavTUwSM5AHs6y45ymmPSp Arg2: 109235
withdrawal_completed_successfully
he then proceeds to receive funds from this other dmoser4 guy
12/29/2015 12:14pm
(1 week 1 hour ago) 1376.00 credit (Player To Player Transfer)
ExtID: 9338829
From: dmoser4
MU is now $380.9 Schedule $4.40 200 gtd tubo Sent on: 4:25 pm $7.50 500 gtd KO $21 1k hyper turbo and another $15.50 for 2nd entry into 15k satty if u make it to late reg over then use it for 1 $10 on demand and a $5 or 2 $6 10k $30 ssattys
and then 20 min later he tries to cash out those funds too, to the same address
12/29/2015 12:33pm
(1 week 59 min ago) 1376.00 debit (Bitcoin)
Withdrawal Address: 12MdDBREKNnZUavTUwSM5AHs6y45ymmPSp Arg2: 109235 canceled
the manager steps in and cancels the initial p2p transfer
12/30/2015 1:42pm
(5 days 23 hours ago) 1350.00 debit (Manager)
Arg1: 147535
Improper transfer complete
and after five days in which they said absolutely nothing, after having that not so great support chat in which they accuse me of being the hacker, and after I posted here, the manager finnaly hears me out. Better late than never, so thanks.
01/05/2016 9:22am
(4 hours 10 min ago) 393.00 credit (Manager)
Arg1: 173491
Account adjustment complete
Now, about the bolded issues regarding other players experiencing the same issue. I state that the missing familiar faces from the tables could be because of the holidays, but. There was at least another hacked account, that dmoser4 guy that got 1300 chips ( 1.3 btc) transferred from his account to mine.
