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December 29, 2012, 09:16:43 PM |
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From numerous posts it appears a lot of people are experiencing major delays in deposits
Yesterday someone was trying to hack/DDOS intersango and took the site off for a few hours
Once the site was up again it soon began to redirect to a potential spoof .eu domain instead of .com
I have opened numerous tickets but got nowhere, some were closed without any response
Phantom on chat is an incredibly helpful guy but appears to be the only person in charge of customer service, dealing with attacks and he's only contactable via chat which is now also down/potentially hacked.
I've had fantastic service in the past but this time is beyond a joke - there isn't even an acknowledgement of yesterdays attacks on the site which sounds ominous.
Is anyone else experiencing the same, know of another way to contact them or in the worst case scenario tips for getting bank fraud pole involved.
Any help is much appreciated.
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