Blockchain.info Authorization Code email not sent?

[glokhoff]

Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

[tr3y]

Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I switched to SMS for just that reason, sacrificing a little anonymity in exchange. SMS auth codes come through immediately.

[piuk]

Please could PM me your email and I will check the SMTP logs.

[glokhoff]

OK, after more than 2 weeks I'm still unable to receive a 2 factor authentication email message for my wallet, so I'm unable to get to it... Is this kind of response time typical with Blockchain.info support ? Any suggestion how to get to my bitcoins is appreciated !!

[oliviancool]

Contact piuk!

[glokhoff]

I did, but still no access....

[KK0156]

Please could PM me your email and I will check the SMTP logs.

same thing happened to me

[Watoshi-Dimobuto]

Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I have a similar problem now.

idk why, but from the previous week onwards, after I go to the link, I get "Authorization required. Please check your email", I check my email, and I get the link, I use it and could login. Note, that I haven't changed any of my settings.

Today, I find, even though I get the "please check your email" message, I am NOT GETTING THE AUTHORIZATION LINK CONTAINING EMAIL. I use Gmail. I check Spam and everywhere else too.
I feel like I am locked out of my wallet.

What should I do?

[Herbert2020]

Hi ! I'm not receiving the 2 factor Authorization Code email when I try to log in into my wallet at Blockchain.info.
I've seen on this forum that sometimes their SMTP server is not functioning, but does this happen for more than a week?
Also, how (non-)responsive is their support service, since clearly I reported the issue, but didn't get any response...

Any help highly appreciated!

I have a similar problem now.

idk why, but from the previous week onwards, after I go to the link, I get "Authorization required. Please check your email", I check my email, and I get the link, I use it and could login. Note, that I haven't changed any of my settings.

Today, I find, even though I get the "please check your email" message, I am NOT GETTING THE AUTHORIZATION LINK CONTAINING EMAIL. I use Gmail. I check Spam and everywhere else too.
I feel like I am locked out of my wallet.

What should I do?

first look at the first post's date, it is for a year ago!
then check your spam folder or other foders you might redirected the email from BCI there or setting that might block Email from BCI
if it wasn't fixed contact the website