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twicezeroiszero (OP)
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February 15, 2016, 02:24:33 PM |
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Right I didnt want to start this thread but with a complaint that I had for 1 week they havent been able to find a resolution to my problem. They have constantly ignored my complaints to how their American Blackjack works. This is how it works you bet small and therefore you win. You raise your bet the dealer has blackjack pretty much every hand this has cost me dearly to learn and I only get BS replies from their service personnel. They even send me replies to say that my account hasnt even played Blackjack that was after I complained numerous time and they said they had a maxium of 3 days to deal with my problem.
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Barbut
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March 03, 2016, 11:36:56 AM |
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Fortunately, I don't recall any personal experience on bad customer service at fortunejack. I may have, but I probably did not see it as bad service cause I have very basic expectations. Only thing that bother me is hot to find tickets for their poker tournaments.
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MonsterV
Legendary
 Offline
Activity: 2212
Merit: 1008
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March 03, 2016, 12:12:12 PM |
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30 minutes ago I make a withdrawal but canceled the system and a minute later I tried again ( status pending ) it seems there is a problem in blockchain so that the withdrawal was delayed to avoid things that are not in want My suggestion for while do not make a withdrawal. Edit: the withdrawal has been processed and confirmed 1 |
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Alexastrozombies666
Member
Offline
Activity: 77
Merit: 10
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March 03, 2016, 12:27:08 PM |
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What? I never received anything.
Wallet adress is:
3AiNYAHrjTvFZCq4UE1iaHZnkYVKNJeXau
Its been over 6 hours now, that transaction will never be confirmed.
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xetsr
Legendary
Offline
Activity: 1120
Merit: 1000
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March 03, 2016, 12:34:13 PM |
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What? I never received anything.
Wallet adress is:
3AiNYAHrjTvFZCq4UE1iaHZnkYVKNJeXau
Its been over 6 hours now, that transaction will never be confirmed.
Might take a couple more hours to confirm. I've actually had this happen to me several times last week when receiving BTC from DirectBet.eu - Not sure what's going on but it's not just an issue with Fortunejack and PocketDice. Blockchain.info shows: the transaction fee is less than recommended
Which is the problem. Looks like they are gonna have to up it once again.. believe DirectBet already has as a recent one shows 0.00029498 BTC for the fee. This could cause problems with micro bets and withdrawals though. |
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Alexastrozombies666
Member
Offline
Activity: 77
Merit: 10
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March 03, 2016, 01:23:15 PM |
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Well, that is precisely the problem. No one on the network will confirm a 175 mB transaction for a fee of 0.0001 BTC. Yet they re-broadcasted it after it was pruned the first time. Those transactions will never get confirmed, this is moving towards a flat out scam.
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xetsr
Legendary
Offline
Activity: 1120
Merit: 1000
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March 03, 2016, 01:31:55 PM |
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Well, that is precisely the problem. No one on the network will confirm a 175 mB transaction for a fee of 0.0001 BTC. Yet they re-broadcasted it after it was pruned the first time. Those transactions will never get confirmed, this is moving towards a flat out scam.
I wouldn't call it a scam. It worked for awhile and gambling sites took advantage to save on the TX fee while also keeping their micro bettors / withdrawals happy. Something does need to be changed though... might be best to create another thread on this subject to get more exposure  |
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Alexastrozombies666
Member
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Activity: 77
Merit: 10
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March 03, 2016, 02:48:46 PM |
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Well you have a good track record here. I think they will listen to you more.
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xetsr
Legendary
Offline
Activity: 1120
Merit: 1000
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March 03, 2016, 02:54:18 PM |
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Well you have a good track record here. I think they will listen to you more.
I don't play at fortunejack or the other casinos anymore, just a occasionally sports bettor. They probably want to hear from their own players. |
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WEBcreator
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March 03, 2016, 03:02:58 PM |
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Well, that is precisely the problem. No one on the network will confirm a 175 mB transaction for a fee of 0.0001 BTC. Yet they re-broadcasted it after it was pruned the first time. Those transactions will never get confirmed, this is moving towards a flat out scam.
I wouldn't call it a scam. It worked for awhile and gambling sites took advantage to save on the TX fee while also keeping their micro bettors / withdrawals happy. Something does need to be changed though... might be best to create another thread on this subject to get more exposure This case is actually normal and wouldnt take too long to confirm if the network isnt too crowded with the transaction. It seems the btc price going down could be the reason that it is taking this long . As for your information, the last 5 blocks 400974 - 400978 is full of transactions. Even a high priority transaction of 0.0001 fee would take ages to confirm as this point so this is not really Fortunejack's fault |
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JasonXG
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May 25, 2016, 04:01:34 PM |
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I'm heading many bad things about them now. Its a shame since I liked them. Well you have a good track record here. I think they will listen to you more.
Yea he doesn't have a reason to lie and he is one of many who have had problems with fortunejack. |
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quentincole32
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May 25, 2016, 05:13:47 PM |
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Right I didnt want to start this thread but with a complaint that I had for 1 week they havent been able to find a resolution to my problem. They have constantly ignored my complaints to how their American Blackjack works. This is how it works you bet small and therefore you win. You raise your bet the dealer has blackjack pretty much every hand this has cost me dearly to learn and I only get BS replies from their service personnel. They even send me replies to say that my account hasnt even played Blackjack that was after I complained numerous time and they said they had a maxium of 3 days to deal with my problem.
i think its just not fair if you blame fortunejack for serve their costumer with unsastified,but we should know fortunejack have good reputataion,its why so many people play on it,we need more case to blame fortunejack as bad site. |
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twicezeroiszero (OP)
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June 03, 2016, 08:19:59 AM |
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Been busy so no updating of this thread or no one from Fortunejack giving a shit. Well got this In my pm box "Blackjack issue
« Sent to: twicezeroiszero on: May 25, 2016, 04:44:58 PM »"
I will let you guys know if and anything happens but this might take a while since its taken several months just to even try to solve one simple issue.
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xuan87
Legendary
Offline
Activity: 1666
Merit: 1001
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June 03, 2016, 11:19:37 AM |
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Yeah my friends had some bad experience from Fortune jack, all the answer from the customer service was asked us to be patience and it will be dealt immediately, but never got a good response until we need to make a scam accusation then, they will try to help and solved the problem
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twicezeroiszero (OP)
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June 04, 2016, 12:10:43 PM |
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Yeah my friends had some bad experience from Fortune jack, all the answer from the customer service was asked us to be patience and it will be dealt immediately, but never got a good response until we need to make a scam accusation then, they will try to help and solved the problem
Right so I complained in Feburary and its now June. How long does it take to deal with a so called simple problem ? |
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Evildrum
Member
Offline
Activity: 84
Merit: 10
★YoBit.Net★ 350+ Coins Exchange & Dice
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June 04, 2016, 06:07:10 PM |
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Think if the issue is not addressed in a 4 day span,it most likely does not get responded to.
Actually got a response back to a email that shocked me and it took them 5 days to get to me to say they will find out for me.
Meanwhile I was able to just ask the Latin players at the table and get the answer from them.
Lot of bitcoin related sites lack in customer support,it almost feels like there is a business plan there that could help some of these sites.
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socks435
Legendary
Offline
Activity: 2016
Merit: 1030
Privacy is always important
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June 04, 2016, 06:34:45 PM |
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Any news about their support they are still active or not. if don't get any support resoponce better to start it in scam accusation so that it can prevent doing scam to other in early.
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Solving blocks can't be solved without my rigs.
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twicezeroiszero (OP)
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June 05, 2016, 10:28:23 AM |
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Any news about their support they are still active or not. if don't get any support resoponce better to start it in scam accusation so that it can prevent doing scam to other in early.
The actual rep on here asked about my login name and so far no response (May 25th) and its now June 5th. I have played many Bitcoin casinos and none has been so tardy as this. Gambling is a losing profession and I dont mind losing if the casino can respond to my problems in a reasonable time and manner. In my 4 - 5 years with BTC I have lost and won around 20 BTC so you FortuneJack have missed out on a punter with an addiction to gambling. |
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JasonXG
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June 10, 2016, 02:04:50 PM |
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I deleted my account there. All I ever hear is how bad their support is. So many people can't withdraw their money and have to fight for it over weeks. Not cool its a pain and stressful.
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