Bitcoin Forum
December 18, 2017, 07:55:02 AM *
News: Latest stable version of Bitcoin Core: 0.15.1  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: [1] 2 »  All
  Print  
Author Topic: mtgox verifying/payout  (Read 1999 times)
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 24, 2013, 09:20:26 AM
 #1



from mtgox website :

""Be aware that once this form has been submitted, all attached documentation will be reviewed. This process may take up to 5 business days to complete, and you will be notified of the outcome of this review."

- my documents delivered on December 13th  (from Hungary 2 days only, DHL)

"from December 24th to January 7th, Mt.Gox will work in limited capacity"

they had 6.5 working days before holiday to verify, but they did nothing
after holiday it took 4 more working days to  verify  (despite of i contact them 10 times)


- so my account verified only on January 10th   (after 27 days)

i ask for withdrawal on January 10th

"As is standard for SEPA customers should expect a 1 to 5 working day delay from the time the withdrawal is initiated until seeing funds arrive in your personal bank account."

Earlier i deposited from my bank account, it took only 2-4 days

after 5 working days i contact them,  where my money is , they answer "I apologize for the delay and will update you as soon as possible."    i got this answer many times.

today, after 10 working days left i used their live chat,    operator : "the transaction is queued up and we are yet to get an update from our developer"  ,  "we are unable to provide an exact ETA"

so after 10 working days , my transaction is only queued up, this is bullshit, deposit worked within 2-4 days, but payout not


"All funds will be send through our Polish account and will involve the following fees:"

so they mtgox unable to process a bank transfer from a Polish bank to an Hungarian bank


so after 41 days (December 13th) i still cannot get my money from mtgox

what to do ?
1513583702
Hero Member
*
Offline Offline

Posts: 1513583702

View Profile Personal Message (Offline)

Ignore
1513583702
Reply with quote  #2

1513583702
Report to moderator
1513583702
Hero Member
*
Offline Offline

Posts: 1513583702

View Profile Personal Message (Offline)

Ignore
1513583702
Reply with quote  #2

1513583702
Report to moderator
1513583702
Hero Member
*
Offline Offline

Posts: 1513583702

View Profile Personal Message (Offline)

Ignore
1513583702
Reply with quote  #2

1513583702
Report to moderator
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 24, 2013, 08:16:37 PM
 #2

up
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 25, 2013, 01:01:58 PM
 #3

15 (11 working) days left from my withdrawal request

yesterday i  asked for transaction details , but no answer

my bank account at citibank ,    citibank has poland and japan branch too

so i cant imagine why takes it more than 2 (3,4?) weeks a bank transfer

ideas?

tarrant_01
Hero Member
*****
Offline Offline

Activity: 545



View Profile
January 25, 2013, 01:15:03 PM
 #4

There are a lot of delays right now with getting cash out of Mt. Gox. I also have a pending withdraw submitted on the 10th that hasn't gone through yet.

1P95gCUCw3Tjb7yyoYtW3ARZZQyTpFgk6H
BetterBitcoinUp
Newbie
*
Offline Offline

Activity: 25


B.22


View Profile
January 25, 2013, 02:23:47 PM
 #5

Would you still have a problem if you wanted to transfer the funds to Coinbase?
OVerLoRDI
Member
**
Offline Offline

Activity: 60


View Profile
January 27, 2013, 11:21:31 PM
 #6

There are a lot of delays right now with getting cash out of Mt. Gox. I also have a pending withdraw submitted on the 10th that hasn't gone through yet.

Do we know the cause?  My withdrawal shows up as confirmed, but is yet to show up in my Dwolla account.

sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 28, 2013, 10:35:00 AM
 #7

2 (working) days left again,  nothing happened

no answer, no money
sounds
Full Member
***
Offline Offline

Activity: 140

1221iZanNi5igK7oAA7AWmYjpsyjsRbLLZ


View Profile
January 28, 2013, 01:18:36 PM
 #8

MTGox is taking about 10 days right now for payouts.
Geraldine
Newbie
*
Offline Offline

Activity: 8


View Profile
January 28, 2013, 01:50:19 PM
 #9

You might want to contact "Mt.Gox_Support_Natalie". Send her a private message. She's usually very helpful.
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 28, 2013, 05:35:49 PM
 #10

withdrawal request: january 10th

another reason, why mtgox does not process my withdrawal:   

jan 28th
"The delay is due to the withdrawal limits imposed on us by our bank. We are working with them regarding this and the withdrawals will be cleared soon. I will keep you updated on this. "


1st time mtgox said :  jan 18th
"On checking I can see that the withdrawal is still being processed and it should go through soon. We will keep you posted once the withdrawal is processed. Let us know if you have any other questions."


2nd : jan 22th
" I apologize for the delay and will update you as soon as possible."

3rd :  jan 24th
"the transaction is queued up and we are yet to get an update from our developer"  ,  "we are unable to provide an exact ETA"

so after 18 days the problem changed from "unable to provide an exact ETA"   to " withdrawal limits imposed on us by our bank."

can you believe it?

what will be the next reason mtgox does not process my withdrawal ? 

Ipotex
Newbie
*
Offline Offline

Activity: 5


View Profile
January 28, 2013, 07:39:26 PM
 #11

I never have been problem with Mt.gox.  Is it continue been secure?
tarrant_01
Hero Member
*****
Offline Offline

Activity: 545



View Profile
January 28, 2013, 11:46:13 PM
 #12

I got my Dwolla withdraws today. All's good again.

1P95gCUCw3Tjb7yyoYtW3ARZZQyTpFgk6H
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
January 30, 2013, 10:58:35 AM
 #13

day 20th   still no money  (From Jan 10th)
Got BTC
Newbie
*
Offline Offline

Activity: 14


View Profile
January 30, 2013, 11:03:45 AM
 #14

It might be the amount of traffic lately, it's just taking awhile to get to every order, and yours might of gotten lost among the mass. Try contact their support team.
Mt.Gox_Alex
Member
**
Offline Offline

Activity: 112



View Profile WWW
February 01, 2013, 12:28:19 AM
 #15

day 20th   still no money  (From Jan 10th)

Hi, I am puzzled about your story, can I have your ticket support number or Mt.Gox account ID ? (you can PM them if needed)

Mt.Gox : The Leading International Bitcoin Exchange.
Mt.Gox Merchant Solutions :   Now Available!
jago25_98
Hero Member
*****
Offline Offline

Activity: 902


Crypto Geek


View Profile
February 01, 2013, 01:28:10 AM
 #16

This ain't Bitcoin. This is banking.

Crypto supporter!
sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
February 01, 2013, 11:19:56 AM
 #17

day 20th   still no money  (From Jan 10th)

Hi, I am puzzled about your story, can I have your ticket support number or Mt.Gox account ID ? (you can PM them if needed)

#50363 Withdrawal not processed
sounds
Full Member
***
Offline Offline

Activity: 140

1221iZanNi5igK7oAA7AWmYjpsyjsRbLLZ


View Profile
February 01, 2013, 12:38:04 PM
 #18

It's nice of Mt. Gox support staff to chime in here. What is the status on this?
fivemileshigh
Full Member
***
Offline Offline

Activity: 136


View Profile
February 12, 2013, 02:02:33 PM
 #19

I've had a recent unpleasant experience with gox withdrawing euros (I still haven't got my money yet btw) While not really their fault but rather a fiat-world problem, they promise withdrawals in 1-5 days. Since they are aware that their polish bank imposes a limit on their activity, they are promising something they know full well they cannot deliver. This is inexcusable, they should at a minimum advise their customers of what kind of delays to expect BEFORE they submit a withdrawal.

So, the next step is to look at alternatives. bitcoin-central doesn't have nearly enough volume. Any experiences with bitstamp? they don't seem to do straight euros, rather usd-conversion.

(We are obviously discussing larger amounts, near the "magic" 10K barrier)

sbrzol
Hero Member
*****
Offline Offline

Activity: 569


View Profile
February 14, 2013, 01:09:36 AM
 #20

i got my money after 25 days  on february 5th, i had to pay 280 EUR  (1%) for this "service"
Pages: [1] 2 »  All
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!