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Author Topic: BitMe Exchange  (Read 1097 times)
kayrice
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January 29, 2013, 07:18:21 PM
 #1

Has anyone used BitMe exchange recently? I am trying to use their exchange to purchase two small orders, one for $50 and another for $100. I have to say I am not impressed with the turnaround time of their service so far. The last exchange I used was BitFloor, and the whole thing was very easy. BitFloor said it would happen in about 2 hours and it was all done and I had my BTC out of the exchange within a few hours. So far with BitMe I have only been able to send them money, while the exchange rate is changing and no communication is made. I still have to get my BTC out of the exchange, and it's taken me approaching 2 days.

Has anyone else used them recently, and what's up with the slow turnaround and lackluster customer service? I want BitFloor back Sad
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kayrice
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January 29, 2013, 08:09:32 PM
 #2

My fail. I did not know this exchange requires e-mailing a photo copy of the receipt. BitFloor did not require this, so I was confused. It does say on the page to send an e-mail after, but to be honest that page has a lot of large type on it and it doesn't stand out as anything extra. I assumed it was saying "If something is wrong email us" and their FAQ also said if you've not heard back in 24 to e-mail the receipt. I assumed I only needed to send the receipt if something was wrong.

May help if:

  • Make it clear you will not get the funds until you email a photo
  • Reword FAQ entry that says send photo if you didnt clear within 24
  • Layout the "Deposit is Ready" page to have a structure. People like 1, 2, 3
EPiSKiNG
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January 29, 2013, 08:09:58 PM
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I've always had good experiences with Bitme... But I usually sell BTC there, not buy it...

-EP

YOU CAN TRUST ME! EPiSKiNG-'s COINS!! BUYING / SELLING BTC - USA --- View my OTC Trading Feedback!!
<gribble> You are identified as user EPiSKiNG-, with GPG key id 721730127CD7574D, key fingerprint EBFC267F8F10EFD1FB84854D721730127CD7574D, and bitcoin address 1EPiSKiNG139bzcwTm8rxMFNfFFdanLW5K
kayrice
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January 29, 2013, 08:12:20 PM
 #4

What other exchanges offer cash deposit that are buyer-centric? BitInstant seems a bit high priced for cash to BTC conversion and the other exchanges that deal with higher volume want my left kidney scanned with ID to participate.
freewil
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January 29, 2013, 08:17:34 PM
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While there is always room for improvement, for example an upload form would be nice for the receipt, the site states pretty clearly that you need to send a copy of your receipt

TheButterZone
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January 29, 2013, 08:53:33 PM
 #6

move topic>https://bitcointalk.org/index.php?board=85.0

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Saying that you don't trust someone because of their behavior is completely valid.
kayrice
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January 29, 2013, 09:37:53 PM
 #7

Me just a bad user. Best of luck with your website. Don't improve it.
kayrice
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January 29, 2013, 09:39:01 PM
 #8

http://i.imgur.com/Zzc27Ch.png
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