Asic IDLE when should not be IDLE

[DaReelTripple]

I am having a problem with my spondoolies sp20 Jackson, as it tends to restart every 10 or so minutes. I get this in the log:

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Apr  9 16:02:11 miner local1.warn minergate[592]:  /lib/libpthread.so.0(+0x7160) [0xb6f20160]
Apr  9 16:02:11 miner local1.warn minergate[592]: HW error job 0x21, nonce=0x1dac2b7c, asic 1, consec =0!!!
Apr  9 16:02:16 miner local1.warn minergate[592]: Critical: ASIC 2 idle:99
Apr  9 16:02:16 miner local1.warn minergate[592]: Critical: restart_asics_full (Asic IDLE when should not be IDLE)
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0 (asics:8) -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0.1 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0.11 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: Critical: Testing LOOPs (verbose=0)
Apr  9 16:02:16 miner local1.warn minergate[592]: Test DC2DC
Apr  9 16:02:16 miner local1.warn minergate[592]: Test DC2DC done
Apr  9 16:02:16 miner local1.warn minergate[592]: Critical: Testing LOOPs done = ret=0
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0.2 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: HW WD 240s
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0.3 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: STACK:
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z11print_stackv+0x44) [0x36c84]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z9i2c_writehhPii+0x174) [0x27b74]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z18restart_asics_fulliPKc+0x320) [0x2d214]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z37once_second_tasks_rt_restart_if_errorv+0x2b4) [0x22078]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z20once_2_msec_tasks_rtv+0xe4) [0x22bf0]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /usr/local/bin/miner_gate_arm(_Z30squid_regular_state_machine_rtPv+0xf8) [0x22d0c]
Apr  9 16:02:16 miner local1.warn minergate[592]:  /lib/libpthread.so.0(+0x7160) [0xb6f20160]
Apr  9 16:02:16 miner local1.warn minergate[592]: i2c write 0x71 = 0x0 error2
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 0.4 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 1 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 2 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 3 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: ADDR_SQUID_LOOP_BYPASS = ffffffe
Apr  9 16:02:16 miner local1.warn minergate[592]: All passed 5
Apr  9 16:02:16 miner local1.warn minergate[592]: loop 0 enabled
Apr  9 16:02:16 miner local1.warn minergate[592]: ADDR_SQUID_LOOP_BYPASS = ffffffd
Apr  9 16:02:16 miner local1.warn minergate[592]: All passed 5
Apr  9 16:02:16 miner local1.warn minergate[592]: loop 1 enabled
Apr  9 16:02:16 miner local1.warn minergate[592]: ADDR_SQUID_LOOP_BYPASS = ffffffb
Apr  9 16:02:16 miner local1.warn minergate[592]: All passed 5
Apr  9 16:02:16 miner local1.warn minergate[592]: loop 2 enabled
Apr  9 16:02:16 miner local1.warn minergate[592]: ADDR_SQUID_LOOP_BYPASS = ffffff7
Apr  9 16:02:16 miner local1.warn minergate[592]: All passed 5
Apr  9 16:02:16 miner local1.warn minergate[592]: loop 3 enabled
Apr  9 16:02:16 miner local1.warn minergate[592]: ADDR_SQUID_LOOP_BYPASS = ffffff0
Apr  9 16:02:16 miner local1.warn minergate[592]: Found 4 good loops
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 4 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 5 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]:  ASICS in loop 0: 2
Apr  9 16:02:16 miner local1.warn minergate[592]:  ASICS in loop 1: 2
Apr  9 16:02:16 miner local1.warn minergate[592]:  ASICS in loop 2: 2
Apr  9 16:02:16 miner local1.warn minergate[592]:  ASICS in loop 3: 2
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 6 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 7 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 8 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 9 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 10 -----------
Apr  9 16:02:16 miner local1.warn minergate[592]: -------- SOFT RESET 10.5 -----------
Apr  9 16:02:17 miner local1.warn minergate[592]: RESTART ASICS DONE
----------------------------------------------------------

I marked where it says (Asic IDLE when should not be IDLE), as i believe this is the problem. I just cant figure out how to fix this.
Any help is appreciated.

[FUBAR-BDHR]

I'm not too familiar with the SP20 but some general things to check are internet connectivity, connection to the pool, and sufficient power to the unit. 

[QuintLeo]

Check temperatures as well, and check connections between the boards.

[DaReelTripple]

When I bought the machine used, it had come overclocked, as I think these were from a large operation where they had the room between 15 and 20° C, and it looked to be overheating. I set the minimal voltage lower so when it gets too hot it can still mine but it's at that perfect point where it will cool down while keeping a good hash rate.

[QuintLeo]

Did you reset the START voltages, or the other one?

 If you didn't reset the other one, you didn't change the max voltage or affect the probable overheat condition.

 Also, what is your fan set at?

[DaReelTripple]

Did you reset the START voltages, or the other one?

 If you didn't reset the other one, you didn't change the max voltage or affect the probable overheat condition.

 Also, what is your fan set at?

I've been playing with both of the settings, to see what works best. I haven't found much luck, as The log says to disable lazy asic, but there doesn't seem to be a way to change it.

Fan is set at auto, as this thing gets noisy. I plan on switching out the fan later.

[philipma1957]

Did you reset the START voltages, or the other one?

 If you didn't reset the other one, you didn't change the max voltage or affect the probable overheat condition.

 Also, what is your fan set at?

I've been playing with both of the settings, to see what works best. I haven't found much luck, as The log says to disable lazy asic, but there doesn't seem to be a way to change it.

Fan is set at auto, as this thing gets noisy. I plan on switching out the fan later.

Okay set fan at 30

Do not pull fan.

Set start at .65
Run 1 at .64
Run 2 at .64
Run 3 at .64
Run 4 at .64
Set all four watt settings at 190

Try that

Same problem look at the four pcie cables


Cable a.      Cable c.

Cable b.      Cable d

Pull cable a
Start with that
Same problem plug cable a back in

Pull cable b  plug cable b back in
Same problem

You should get at worst 3 boards to work

[QuintLeo]

Wrong way around, start has to be LOWER than the other voltages.

 I always ran my fan at 100, but noise wasn't an issue - max cooling was.

 Even at 100 my SP20E was quite a bit quieter than my S5s were - the "focused flow" fans that the S5 uses are capable of better CFM against resistance than the AFB-type in the SP20E but the price is that they're louder.

[philipma1957]

Wrong way around, start has to be LOWER than the other voltages.

 I always ran my fan at 100, but noise wasn't an issue - max cooling was.

 Even at 100 my SP20E was quite a bit quieter than my S5s were - the "focused flow" fans that the S5 uses are capable of better CFM against resistance than the AFB-type in the SP20E but the price is that they're louder.

I always set my start voltage higher not lower.

and I never like auto setting of fans

or 100% setting

when I pushed the sp20's hard I set at 80 or 90 %

when I did a high clock I liked 80% never auto

not to argue about voltages  but my 65 start and 64 run for all 4 was pretty much a bullet proof setup

[QuintLeo]

Wrong way around, start has to be LOWER than the other voltages.

 I always ran my fan at 100, but noise wasn't an issue - max cooling was.

 Even at 100 my SP20E was quite a bit quieter than my S5s were - the "focused flow" fans that the S5 uses are capable of better CFM against resistance than the AFB-type in the SP20E but the price is that they're louder.

I always set my start voltage higher not lower.

and I never like auto setting of fans

or 100% setting

when I pushed the sp20's hard I set at 80 or 90 %

when I did a high clock I liked 80% never auto

not to argue about voltages  but my 65 start and 64 run for all 4 was pretty much a bullet proof setup

 I might be misremembering, but I'm pretty sure that mine got squirrly and did wierd voltage things if I tried to set the start voltage higher.

 Auto on fan speed I class as worthless.

 Fan speed seems to be a matter of taste thing - YS Tech doesn't have quite the rep for longevity that Delta has, but I've had very good luck with them lasting a long time in previous experience with them. For me it was all about "max the cooling so I can push the hashrate as hard as I can" when my electric was relatively cheap....

[Das]

Your ASIC just needs to really cool down, then restart it.

Always keep an eye out for overheating... an additional fan would be good since you bought a used ASIC.