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bejjan
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May 08, 2016, 12:59:35 PM |
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How can we be sure this is legit, and how will lost funds be replaced?
Hi, I fully understand the scepticism, which was why I also made the transactions visibile and linked the addresses to explorers. So that you can (if you want) track the coins. I am not the owner nor operator of Novaexchange, but I am a close IRL friend of the founder since many many years. I dont want him, or his users (you) to suffer from this. All the LTC donations so far are from ScryptPool and it's users. I'll see about getting the first transactions over to get the refunding process started as soon as possible. The lost funds will be replaced with the generous donations. Best regards, Bejjan |
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bejjan
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May 08, 2016, 01:06:53 PM |
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I have contacted the dev and asked about my LTC balances - no response. I provided detailed screenshots and tried via Twitter and Email. Nothing. Does anyone know what happened to these balances and what are the chances to get it back? I thought only Bitcoin was affected by the hack. I've also tried asking about this here on BTCTalk several times, in this thread and Espers thread, but nobody even bothered to react to my questions.  Except the Espers dev asking why I had become interested in ESP again. Stay tuned, he'll get back to you when he catch up on all the questions. Yes, BTC was where the trouble started, then those bitcoins were used in other markets and spreading the contamination. At the same time, normal trades occured, withdrawals, deposits, and so forth, shuffling the fake btc around. After some days of investigation, and all users withdrawals, the damage became much more clear, and as it stands now 3.82 BTC, 270 LTC and 303951671 ESP is what is missing. Best regards, Bejjan |
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Gandalf86
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May 08, 2016, 02:05:41 PM |
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Thanks for the updates! I appreciate it.
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Discord: Gandalf86#5805 (#341695925166538796) // Maintainer of Titcoin // Work smarter, not harder! |
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Hazir
Legendary
 Offline
Activity: 1596
Merit: 1005
★Nitrogensports.eu★
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May 08, 2016, 03:25:47 PM |
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I have contacted the dev and asked about my LTC balances - no response. I provided detailed screenshots and tried via Twitter and Email. Nothing. Does anyone know what happened to these balances and what are the chances to get it back? I thought only Bitcoin was affected by the hack. I've also tried asking about this here on BTCTalk several times, in this thread and Espers thread, but nobody even bothered to react to my questions. Except the Espers dev asking why I had become interested in ESP again. Stay tuned, he'll get back to you when he catch up on all the questions. Yes, BTC was where the trouble started, then those bitcoins were used in other markets and spreading the contamination. At the same time, normal trades occured, withdrawals, deposits, and so forth, shuffling the fake btc around. After some days of investigation, and all users withdrawals, the damage became much more clear, and as it stands now 3.82 BTC, 270 LTC and 303951671 ESP is what is missing. Best regards, Bejjan That mean that exchange is out of business, you won't refund customers coins - or do you plan on repair everything, give back money to your customers and revive your reputation? I am afraid that exchange with problems will always remain secondary or third trading platform for crypto users... |
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shinep
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May 08, 2016, 03:36:14 PM |
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I have contacted the dev and asked about my LTC balances - no response. I provided detailed screenshots and tried via Twitter and Email. Nothing. Does anyone know what happened to these balances and what are the chances to get it back? I thought only Bitcoin was affected by the hack. I've also tried asking about this here on BTCTalk several times, in this thread and Espers thread, but nobody even bothered to react to my questions. Except the Espers dev asking why I had become interested in ESP again. Stay tuned, he'll get back to you when he catch up on all the questions. Yes, BTC was where the trouble started, then those bitcoins were used in other markets and spreading the contamination. At the same time, normal trades occured, withdrawals, deposits, and so forth, shuffling the fake btc around. After some days of investigation, and all users withdrawals, the damage became much more clear, and as it stands now 3.82 BTC, 270 LTC and 303951671 ESP is what is missing. Best regards, Bejjan If its true, these loses should be peanuts for an exchange owner to write off and carry on with the running of the exchange - glad its not in 100s of bitcoins. I remember poloniex going through a similar phase long back. They reopened their exchange with all the balances and there was an option to donate towards the loses on customer's discretion, in the withdrawal/balance page. That way every one was sure that their donation is going to the right place and it was easier for the loyal customers to donate too. |
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bejjan
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May 08, 2016, 08:34:43 PM |
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I'll get back to you once the actual refund process starts, which should be tomorrow. All refund claims will go through me ( bejjan@scryptpool.com ) and will be verified with Novaexchange. You'll need: * TxID for atleast one deposit to your account at Novaexchange * Email or username at Novaexchange Once verified by Novaexchange and the donation balance is enough, your refund will be processed. Best regards, Bejjan |
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Samai
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May 09, 2016, 08:54:50 AM |
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Hope Novaexchange admin decide to return!
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frogCorporation
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May 09, 2016, 07:22:29 PM |
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Who does not work? or simply we can not go?
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bejjan
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May 09, 2016, 07:43:18 PM |
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Refund process has begun. All refund claims goes through me ( bejjan@scryptpool.com ) and will be verified with Novaexchange. I know a few of you are already waiting for answer, your information is being verified and I will get back to you as soon as humanly possible. Best regards, Bejjan |
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Provok
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May 10, 2016, 06:59:34 AM |
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So, I can't wintdraw btc (and it gone from balance).
Is there plans to reverse btc_esp trades? Or I completely lost my espers wich has been sold for BTC?
I receive all my espers back. It was fun trade in this market, I sended 5 LTC and some espers to save Nova. |
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bejjan
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May 10, 2016, 04:56:37 PM |
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First refund claim has been paid out.
This was possible thanks to the generous donations from the crypto community.
We owe them a big thank you!
Thank you!
Best regards,
Bejjan
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Chmel
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May 12, 2016, 11:04:26 AM |
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Dear Bejjan, I want back my ESP.
TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c
my username at nova Chmel Astro.
I sent this letter to you in the mail but you did not answer.
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bejjan
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May 12, 2016, 11:38:30 AM |
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Dear Bejjan, I want back my ESP.
TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c
my username at nova Chmel Astro.
I sent this letter to you in the mail but you did not answer.
Hi, I have not had the chanse to answer all the emails yet, I am working through them. I'll get back to you as soon as possible. Best regards, Bejjan |
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bitwarrior
Legendary
Offline
Activity: 1764
Merit: 1000
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May 12, 2016, 11:58:05 AM |
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Dear Bejjan, I want back my ESP.
TxID 48310567da7b56d795b3dbfca64dd5e5a30e5e67f1458d826529b77e554b6f3c
my username at nova Chmel Astro.
I sent this letter to you in the mail but you did not answer.
Hi, I have not had the chanse to answer all the emails yet, I am working through them. I'll get back to you as soon as possible. Best regards, Bejjan Same here waiting for some reply for the email that I have sent a few days ago., hopefully it will be resolve soon. |
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bejjan
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May 13, 2016, 10:52:54 AM |
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BTC wallet seems to be in sync now. Looking forward to my refund. Will send back a small donation when I get it. Thanks again Bejjan
Hi scrawl, Your refund has been processed with txid ecf07168262f9bd245607f654f21e15221463a639890f50388ebde9893cf3cbd Best regards, Bejjan |
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bejjan
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May 13, 2016, 02:26:47 PM |
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I'm having some issues with outgoing emails where my provider suddenly terminate SSL-Auth.
I'll have that fixed asap.
/Bejjan
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bitwarrior
Legendary
Offline
Activity: 1764
Merit: 1000
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May 14, 2016, 01:10:21 AM |
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I'm having some issues with outgoing emails where my provider suddenly terminate SSL-Auth.
I'll have that fixed asap.
/Bejjan
I hope your email issues got sorted out already. Sent you a PM and an email too, hopefully you have received them. Been patiently waiting for the refund  |
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bglshimo
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May 14, 2016, 03:05:24 PM |
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What is the current progress? After refunding all users, do you have plans to relaunch the exchange? Make sure you follow and confirm all security measures before relaunch.
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