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Author Topic: 🚀 Sportsbet.io - Official betting partner of ARSENAL FC 🚀  (Read 280957 times)
Indymoney
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January 21, 2021, 07:39:06 PM
 #13161

I have been quite critical towards sportsbet live support in the past but I must confess they are getting a lot better. Last 2 times I had small requests they responded fast and settled my issues (missing markets, ticket grading) very quickly, inside couple of minutes. Hopefully this is a new norm and not just getting lucky from my part Smiley


I have had the opposite experience myself

Very unhelpful and no attempts to understand my query or solve it. One even banned me for 24 hours( i did not spam or insult or anything like that, steve later removed it)

At this point i dont bother them with anything other then bet settlement, thats all they have been good for me,sadly.
But still its much better then many other sportsbooks sites you can check in scam accusation too many complaints and other issues which are waiting for response but no one available for any reply and here on this site they are mostly doing all things instantly but still few members complaining which are solved by Steve very quickly.

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January 21, 2021, 08:46:59 PM
 #13162

Oh man. Origi could have, should have won my HT leg, hit the crossbar. Could have passed to Mane, who I'm sure would have put that chance to bed. So damn frustrating, when almost every other Betbuilder leg already hit (needed 7 corners and under 2 cards and we basically have that in the bag). Long as we win this in the second half though. So, so, so frustrating!

Edit: and we narrowly avoided a VAR red card after the whistle. Dramaaaa

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January 21, 2021, 09:27:07 PM
 #13163

I have been quite critical towards sportsbet live support in the past but I must confess they are getting a lot better. Last 2 times I had small requests they responded fast and settled my issues (missing markets, ticket grading) very quickly, inside couple of minutes. Hopefully this is a new norm and not just getting lucky from my part Smiley
I have had the opposite experience myself

Very unhelpful and no attempts to understand my query or solve it. One even banned me for 24 hours( i did not spam or insult or anything like that, steve later removed it)

At this point i dont bother them with anything other then bet settlement, thats all they have been good for me,sadly.
Hi Rohang,

I remember you posting about having issues when contacting their live support mid last year and problems with some things you have encountered on the site.
I am sorry you have run into these issues and they were not able to satisfy your expectations. As I remember you saying they banned you from the live support chat as well but not from using the site. So I don't know what happened there as from what I remember there weren't any screenshots of the conversations you have had with that particular support technician so can not comment on this either.
But with any issues I have had in the past I just brought it to the attention of the Sportsbet.io representative here on the forum known to everyone as Steve (I know we are regulars on here know of him and his title) and then the next day would have had any issues I encountered resolved.
So with any website you just need to give them time and have patience to resolve any issues you have had in the past and any you might have in the future.
I know we are not here to stir up any trouble and make sportsbet.io's forum contact anymore hell than needed to be necessary.
Looking forward to seeing you on the multimasters competition thread as you are always welcome to join in and have a chance at the side prize given out by last week's (co)winner of the challenge.

Cheers to you mate and have a nice rest of the week! Smiley

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......Play......
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January 21, 2021, 09:48:02 PM
Merited by LFC_Bitcoin (1)
 #13164

I have been quite critical towards sportsbet live support in the past but I must confess they are getting a lot better. Last 2 times I had small requests they responded fast and settled my issues (missing markets, ticket grading) very quickly, inside couple of minutes. Hopefully this is a new norm and not just getting lucky from my part Smiley
I have had the opposite experience myself

Very unhelpful and no attempts to understand my query or solve it. One even banned me for 24 hours( i did not spam or insult or anything like that, steve later removed it)

At this point i dont bother them with anything other then bet settlement, thats all they have been good for me,sadly.
Hi Rohang,

I remember you posting about having issues when contacting their live support mid last year and problems with some things you have encountered on the site.
I am sorry you have run into these issues and they were not able to satisfy your expectations. As I remember you saying they banned you from the live support chat as well but not from using the site. So I don't know what happened there as from what I remember there weren't any screenshots of the conversations you have had with that particular support technician so can not comment on this either.
But with any issues I have had in the past I just brought it to the attention of the Sportsbet.io representative here on the forum known to everyone as Steve (I know we are regulars on here know of him and his title) and then the next day would have had any issues I encountered resolved.
So with any website you just need to give them time and have patience to resolve any issues you have had in the past and any you might have in the future.
I know we are not here to stir up any trouble and make sportsbet.io's forum contact anymore hell than needed to be necessary.
Looking forward to seeing you on the multimasters competition thread as you are always welcome to join in and have a chance at the side prize given out by last week's (co)winner of the challenge.

Cheers to you mate and have a nice rest of the week! Smiley

Hi,
Ofcourse steve is always here to help, my feedback was on the live chat, i dont really want to trouble steve for every little thing that live support is not able to help with (its not his job and i am sure he is very busy with his own responsibilities)

As far as the ban, it was for 24 hours which was removed before time by steve when i brought that to his attention.

The issues are not big enough to warrant me posting screenshots/conversations publicly, just small little things that i wanted to be cleared (regarding promos/site functionality)

They are also not big enough for me to stop using the site  Cheesy But the previous poster was talking about his experience so i posted mine
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Today at 02:06:28 AM
Merited by sportsbet.io (1)
 #13165

Biden had a Blue tie on so thats a winner!
It feels like whenever I log-in there is another free bet waiting for me.  Grin
Win one get one, I can get used to this Steve  Grin
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Today at 10:39:06 AM
 #13166

Oh man. Origi could have, should have won my HT leg, hit the crossbar. Could have passed to Mane, who I'm sure would have put that chance to bed. So damn frustrating, when almost every other Betbuilder leg already hit (needed 7 corners and under 2 cards and we basically have that in the bag). Long as we win this in the second half though. So, so, so frustrating!

Edit: and we narrowly avoided a VAR red card after the whistle. Dramaaaa

I was pained after that match. Not even for the fact that I lost my betbuilder bet but because I thought we would win that game because of past results prior to that game. Well, After seeing the lineup for the game, I didn't expect much with Origi and Shaqiri upfront. Origi just got too greedy and went for goal when he knew Mane was the better finished. If he had passed, I trust Mane to finish coolly. What do you think is wrong with our team? Or we're simply not doing enough?

Biden had a Blue tie on so thats a winner!
(...)

Congrats on your win. SB is the only place I see these special kind of bets.


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Today at 02:02:15 PM
 #13167

Biden had a Blue tie on so thats a winner!
It feels like whenever I log-in there is another free bet waiting for me.  Grin
Win one get one, I can get used to this Steve  Grin

What was the odds for this one? He commonly wears blue I guess:)

Not having a very good time so far with Spurs, but I guess a lot of other teams are letting their fans down,,, unless you support either blue or red half of Manchester then you must be feeling happy every game now.

Anyone else liking the new Multi Magic?Smiley

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