Bitstamp is holding my money for a two weeks already.

[stereotype]

Okay guys, as I can see that nothing is happening from their side, I can call them SCAMMERS. And suggest to everyone to be more aware to do business with them.

I was verified. I didn't avoid talks with them. I had more then 30k on my balance. And got banned, and scammed for full balance.
All what they have told me, is that I will receive my money, and that I can ask they any questions in future, but what the point if they have stopped to answer on them? Last message from them was received on 9 MAY 2016.
https://i.imgur.com/3X7xhrV.png
https://i.imgur.com/b742BZZ.png
https://i.imgur.com/6VaIHji.png
Any email from bitstamp(info or support) is keeping silence from my email. Don't see any reason to try to send from other email about my person, pretty sure that will be ignored too.

We have do business with that exchange for a 6 months, and everything was fine. And when I have tried to cash out, I have been blocked. Looks like they have waited when amount on my balance will be big enough, and only then scammed.

When I just verified my account, I have transfered from BTC-E about 32k$ on bitstamp. I think there is a option how to proof that, even without having access to my account.
I have deleted hugest transaction from this amount, from bitstamp mail, but the small one is showing that all sums was send to same wallet. Anyway, screenshots will show my point:
https://i.imgur.com/CqFBWGr.png
http://imgur.com/a/DKybT
https://i.imgur.com/92mgmX5.png

To everyone else, please send link on this theard to support on Bitstamp. And take all your money from this scamming exchange, don't think that you will avoid such fade as I.
At least, before I did not got my money back. If I will not get them, you should loose your dreams, when your own money is on this exchange.

I am able to show my emails by showing screen in skype or any other program to anyone, who have power to help me.

Right now I am waiting from you guys any suggestions what to do. I really need your support.

You were asking for BTC to be sent to a Bitcoin addy, where, Bitstamp have specifically asked for your funds to be exclusively converted into $ so they can send to your registered bank account. Have you fully converted into $?

[Slavec89]

Okay guys, as I can see that nothing is happening from their side, I can call them SCAMMERS. And suggest to everyone to be more aware to do business with them.

I was verified. I didn't avoid talks with them. I had more then 30k on my balance. And got banned, and scammed for full balance.
All what they have told me, is that I will receive my money, and that I can ask they any questions in future, but what the point if they have stopped to answer on them? Last message from them was received on 9 MAY 2016.
https://i.imgur.com/3X7xhrV.png
https://i.imgur.com/b742BZZ.png
https://i.imgur.com/6VaIHji.png
Any email from bitstamp(info or support) is keeping silence from my email. Don't see any reason to try to send from other email about my person, pretty sure that will be ignored too.

We have do business with that exchange for a 6 months, and everything was fine. And when I have tried to cash out, I have been blocked. Looks like they have waited when amount on my balance will be big enough, and only then scammed.

When I just verified my account, I have transfered from BTC-E about 32k$ on bitstamp. I think there is a option how to proof that, even without having access to my account.
I have deleted hugest transaction from this amount, from bitstamp mail, but the small one is showing that all sums was send to same wallet. Anyway, screenshots will show my point:
https://i.imgur.com/CqFBWGr.png
http://imgur.com/a/DKybT
https://i.imgur.com/92mgmX5.png

To everyone else, please send link on this theard to support on Bitstamp. And take all your money from this scamming exchange, don't think that you will avoid such fade as I.
At least, before I did not got my money back. If I will not get them, you should loose your dreams, when your own money is on this exchange.

I am able to show my emails by showing screen in skype or any other program to anyone, who have power to help me.

Right now I am waiting from you guys any suggestions what to do. I really need your support.

You were asking for BTC to be sent to a Bitcoin addy, where, Bitstamp have specifically asked for your funds to be exclusively converted into $ so they can send to your registered bank account. Have you fully converted into $?

Yeah, at the same hour. And after that I got my account deleted.


Just got an anwer from their support(wow), main point is "we will instruct our payments department to process the transfer as soon as possible."
Sounds like a good news. Hope its true.

[stereotype]

Okay guys, as I can see that nothing is happening from their side, I can call them SCAMMERS. And suggest to everyone to be more aware to do business with them.

I was verified. I didn't avoid talks with them. I had more then 30k on my balance. And got banned, and scammed for full balance.
All what they have told me, is that I will receive my money, and that I can ask they any questions in future, but what the point if they have stopped to answer on them? Last message from them was received on 9 MAY 2016.
https://i.imgur.com/3X7xhrV.png
https://i.imgur.com/b742BZZ.png
https://i.imgur.com/6VaIHji.png
Any email from bitstamp(info or support) is keeping silence from my email. Don't see any reason to try to send from other email about my person, pretty sure that will be ignored too.

We have do business with that exchange for a 6 months, and everything was fine. And when I have tried to cash out, I have been blocked. Looks like they have waited when amount on my balance will be big enough, and only then scammed.

When I just verified my account, I have transfered from BTC-E about 32k$ on bitstamp. I think there is a option how to proof that, even without having access to my account.
I have deleted hugest transaction from this amount, from bitstamp mail, but the small one is showing that all sums was send to same wallet. Anyway, screenshots will show my point:
https://i.imgur.com/CqFBWGr.png
http://imgur.com/a/DKybT
https://i.imgur.com/92mgmX5.png

To everyone else, please send link on this theard to support on Bitstamp. And take all your money from this scamming exchange, don't think that you will avoid such fade as I.
At least, before I did not got my money back. If I will not get them, you should loose your dreams, when your own money is on this exchange.

I am able to show my emails by showing screen in skype or any other program to anyone, who have power to help me.

Right now I am waiting from you guys any suggestions what to do. I really need your support.

You were asking for BTC to be sent to a Bitcoin addy, where, Bitstamp have specifically asked for your funds to be exclusively converted into $ so they can send to your registered bank account. Have you fully converted into $?

Yeah, at the same hour. And after that I got my account deleted.


Just got an anwer from their support(wow), main point is "we will instruct our payments department to process the transfer as soon as possible."
Sounds like a good news. Hope its true.

Now give them 5 days for them to deposit into your bank, and post here if they dont.

[crazyivan]

Quick question, in your communication with them, you mention that you were not able to find a solution before closing down the account. This means there was an issue with the account or your funds before. What was it?

[Slavec89]

Quick question, in your communication with them, you mention that you were not able to find a solution before closing down the account. This means there was an issue with the account or your funds before. What was it?

Looks like there is a misunderstanding. They have closed my account unilaterally. We have resolved all questions before, month or two ago.
I made a withdraw, after a week of waiting, they closed my account.

Why you are trying to defend them? There is no reason in any way, when they can leave customers money to them. Or you think otherwise?
stereotype
Just did. Thank you.