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Author Topic: Be careful! E-Coin/WirexApp may be turning to a scam  (Read 8937 times)
uniquark
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May 15, 2016, 03:13:54 PM
 #1

It's just my impression and it's up to you to decide. For me, it started looking similar to past scams. WITHDRAWAL DELAY!

1. They've imposed a 3-day waiting period for withdrawal without any notice or warning. It eventually became 3-workday. It may become indefinite. You won't find any notice or warning about it on the website, even now. This kind of changes must be notified to users. But they keep it silent untill someone writes a support ticket.

2. Stopped answering support tickets. They may have been receiving too many tickets or just decided to ignore.


PS: E-coin workers don't need to send angry pm to me. Solve your problems and notify your users. Place warning on your website. It's very easy to place a html tag <p>Notice: 3-day waiting period</p> if you don't know how to add a html tag Smiley.


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May 15, 2016, 05:15:35 PM
 #2

I couldn't agree more on this one honestly . I'm not using them as I used to be since I don't have any projects at the moment but I do have funds there and I had an issue with Pending deposit etc ... but I do see a lot of complaints .
But well , I personally think that giving heads up to the Bitcoin community sometimes is like speaking to a wall since they won't give a shit and they will only cry after getting screwed (Mt.gox and other exchanges getting hacked is the best example for this).

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May 15, 2016, 05:31:02 PM
 #3

Withdrawl delay has always been frist sign of exchangers or bitcoin related service which are facing some financial problem or trying to pack bags and run away. But i have seen lots of marketing and also e-coin rebrading to wirex recently. Why they try to rebrand if they are trying to scam. I have doubt but i can't fully say they will be turned out to be scam in near future.

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May 15, 2016, 07:02:03 PM
 #4

I hope so. But I'm very certain that they are having some financial problems. Why else would they delay our funds without any notice? They may have spent too much on marketing or got hacked. Anyway it's better to be careful.
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May 15, 2016, 07:31:57 PM
 #5

I used E-coin in small amounts only - less than 50$- and I did not face any problem while withdrawing, it was instantly once I confirm it from the e-mail. I hope they will solve your issue soon and they wont turn scam
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May 15, 2016, 08:54:12 PM
 #6

It's just my impression and it's up to you to decide. For me, it started looking similar to past scams. WITHDRAWAL DELAY!

1. They've imposed a 3-day waiting period for withdrawal without any notice or warning. It eventually became 3-workday. It may become indefinite. You won't find any notice or warning about it on the website, even now. This kind of changes must be notified to users. But they keep it silent untill someone writes a support ticket.

2. Stopped answering support tickets. They may have been receiving too many tickets or just decided to ignore.


PS: E-coin workers don't need to send angry pm to me. Solve your propblems and notify your users. Place warning on your website. It's very easy to place a html tag <p>Notice: 3-day waiting period</p> if you don't know how to add a html tag Smiley.




I left e-coin/wirex when I found out they charge to large conversation rate. So high that it don't make sense to use them for an online credit card but chose a more settle company with better rates and a much better reputation.
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May 15, 2016, 09:09:56 PM
 #7

It's just my impression and it's up to you to decide. For me, it started looking similar to past scams. WITHDRAWAL DELAY!

1. They've imposed a 3-day waiting period for withdrawal without any notice or warning. It eventually became 3-workday. It may become indefinite. You won't find any notice or warning about it on the website, even now. This kind of changes must be notified to users. But they keep it silent untill someone writes a support ticket.

2. Stopped answering support tickets. They may have been receiving too many tickets or just decided to ignore.


PS: E-coin workers don't need to send angry pm to me. Solve your propblems and notify your users. Place warning on your website. It's very easy to place a html tag <p>Notice: 3-day waiting period</p> if you don't know how to add a html tag Smiley.




I left e-coin/wirex when I found out they charge to large conversation rate. So high that it don't make sense to use them for an online credit card but chose a more settle company with better rates and a much better reputation.

Yeah. Conversion rate drove me away.

Well guys, I'm off to YoBit Cheesy

I don't see any warnings about it on the site :-/
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May 15, 2016, 09:19:27 PM
 #8

I agree with you and in general its better to be safe than sorry , people should withdraw now and wait till the news come about the site
they maybe having issues but who knows right !!
also don't forget that there are many better options around  Grin

uniquark
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May 15, 2016, 09:43:15 PM
 #9

What other debit card providers allow 2-way exchange? I tried a few but all of them don't let us buy btc with our debit card fund.
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May 16, 2016, 10:10:12 AM
 #10

I CONFIRM THAT !!! BECAREFULL!!! E-COIN STOLE MY 200$ THEY DONT REPLY TO MY EMAILs ITS BEEEN 3 DAYS NOW!!!!!


FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUCK - IM SO ANGRY!!!!  Angry Angry Angry Angry Angry Angry Angry Angry Angry Angry
br4v37
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May 16, 2016, 10:39:23 AM
 #11

My card is cancelled with 310$ .. withount any notification..

now im trying to get back my btc and send it to Xapo.
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May 16, 2016, 11:03:48 AM
 #12

It's just my impression and it's up to you to decide. For me, it started looking similar to past scams. WITHDRAWAL DELAY!

1. They've imposed a 3-day waiting period for withdrawal without any notice or warning. It eventually became 3-workday. It may become indefinite. You won't find any notice or warning about it on the website, even now. This kind of changes must be notified to users. But they keep it silent untill someone writes a support ticket.

2. Stopped answering support tickets. They may have been receiving too many tickets or just decided to ignore.


PS: E-coin workers don't need to send angry pm to me. Solve your problems and notify your users. Place warning on your website. It's very easy to place a html tag <p>Notice: 3-day waiting period</p> if you don't know how to add a html tag Smiley.




Guys, why spread the panic for no good reason?

1. This change has been communicated in several e-mails sent to ALL users. Are you receiving/reading those?

2. We are currently experiencing a large inflow of support tickets, and response times are longer than usual. Again, this has been communicated and explained in an e-mail to users, and there is no reason to worry

www.e-coin.io - Bitcoin Debit Card & Multi-Sig Wallet
gosha@e-coin
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May 16, 2016, 11:06:43 AM
 #13

I couldn't agree more on this one honestly . I'm not using them as I used to be since I don't have any projects at the moment but I do have funds there and I had an issue with Pending deposit etc ... but I do see a lot of complaints .
But well , I personally think that giving heads up to the Bitcoin community sometimes is like speaking to a wall since they won't give a shit and they will only cry after getting screwed (Mt.gox and other exchanges getting hacked is the best example for this).

we are aware of the issues with pending deposits and working on them.
It has nothing to do with anything you mention, purely technical things whilst we are developing the platform.
no reason for worries or assumptions

www.e-coin.io - Bitcoin Debit Card & Multi-Sig Wallet
jaylooba
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May 16, 2016, 11:07:11 AM
 #14

It's just my impression and it's up to you to decide. For me, it started looking similar to past scams. WITHDRAWAL DELAY!

1. They've imposed a 3-day waiting period for withdrawal without any notice or warning. It eventually became 3-workday. It may become indefinite. You won't find any notice or warning about it on the website, even now. This kind of changes must be notified to users. But they keep it silent untill someone writes a support ticket.

2. Stopped answering support tickets. They may have been receiving too many tickets or just decided to ignore.


PS: E-coin workers don't need to send angry pm to me. Solve your problems and notify your users. Place warning on your website. It's very easy to place a html tag <p>Notice: 3-day waiting period</p> if you don't know how to add a html tag Smiley.




Guys, why spread the panic for no good reason?

1. This change has been communicated in several e-mails sent to ALL users. Are you receiving/reading those?

2. We are currently experiencing a large inflow of support tickets, and response times are longer than usual. Again, this has been communicated and explained in an e-mail to users, and there is no reason to worry



Are you guys going to make the loading card instant again OR NOT?
gosha@e-coin
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May 16, 2016, 11:08:21 AM
 #15

My card is cancelled with 310$ .. withount any notification..

now im trying to get back my btc and send it to Xapo.

if a card is blocked, it's blocked by the issuing bank, not by E-Coin. In most cases there is a good reason for that, although sometimes there could be a misunderstanding on the bank's part.

You need to contact support@e-coin.io so that we address the issue to the bank

www.e-coin.io - Bitcoin Debit Card & Multi-Sig Wallet
gosha@e-coin
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May 16, 2016, 11:10:18 AM
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Are you guys going to make the loading card instant again OR NOT?

it is and always was instant. If the load does not take place instantly, there is an issue - please, address it to support (avoiding sending multiple e-mails on the same issue, as it only causes delays).

As said, there is currently quite an inflow of support tickets, so, response times may be longer than normal

www.e-coin.io - Bitcoin Debit Card & Multi-Sig Wallet
br4v37
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May 16, 2016, 11:21:28 AM
 #17

My card is cancelled with 310$ .. withount any notification..

now im trying to get back my btc and send it to Xapo.

if a card is blocked, it's blocked by the issuing bank, not by E-Coin. In most cases there is a good reason for that, although sometimes there could be a misunderstanding on the bank's part.

You need to contact support@e-coin.io so that we address the issue to the bank


if the card is blocked .. why still loaded, and still receive btc/usd load ??

im using this card just for withdraw from atms .. and i don't think that i made any mistake made this card blocked.

i tried to contact e-coin support this morning but no answer .. im waiting .

thanks
gosha@e-coin
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May 16, 2016, 11:28:36 AM
 #18

My card is cancelled with 310$ .. withount any notification..

now im trying to get back my btc and send it to Xapo.

if a card is blocked, it's blocked by the issuing bank, not by E-Coin. In most cases there is a good reason for that, although sometimes there could be a misunderstanding on the bank's part.

You need to contact support@e-coin.io so that we address the issue to the bank


if the card is blocked .. why still loaded, and still receive btc/usd load ??

im using this card just for withdraw from atms .. and i don't think that i made any mistake made this card blocked.

i tried to contact e-coin support this morning but no answer .. im waiting .

thanks

please, post or PM your e-mail so that we have support look at your case

www.e-coin.io - Bitcoin Debit Card & Multi-Sig Wallet
uniquark
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May 16, 2016, 02:16:47 PM
 #19


Guys, why spread the panic for no good reason?

1. This change has been communicated in several e-mails sent to ALL users. Are you receiving/reading those?

2. We are currently experiencing a large inflow of support tickets, and response times are longer than usual. Again, this has been communicated and explained in an e-mail to users, and there is no reason to worry

No, e-coin has never sent any notice to anyone. Is there anyone who has received a notice of change about the withdrawal delay? NO. So stop trying to lie. Why don't you post a notice on your website? It's been more than 2 weeks since you imposed the withdrawal delay. Just put a warning on your website. But apparently you don't want to. Why? Because you need our money. All liers say "Don't worry", but it assures nothing.

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May 16, 2016, 02:43:15 PM
 #20

Debit cards are an extremely ripe area for scamming. I think in peoples' minds having Visa or Mastercard glued on there sounds super legit. In reality it looks like any old donkey can get on board with them.

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