FYI, I ordered an
Acer 24-inch, 1920x1200, IPS LCD monitor from BitcoinStore. I received it in the time frame expected (in a couple days), and everything was peachy.
There was a problem with the purchase, displaying an error about shipping calculations and I had to contact customer service. It was resolved very quickly, and it may not have even affected overall delivery time.
By the way, a 24-inch, 1920x1200 IPS LCD monitor is an
excellent deal for ~7 BTC. Granted, the backlighting is a little weird, and the colors were slightly off, but I was able to adjust the settings and it feels
close to my other IPS monitors (in terms of display quality). If you don't know, "IPS" monitors are typically much more expensive than "regular" monitors because of the display technology. Most importantly, the viewing angles are
dramatically better. This is especially important for large monitors, since the wingspan of the flat monitor typically induces non-90-degree viewing angles towards the edges of the screen.
By the way, I do agree that the search & organization of the site could use some improvement. You need to at least make it easier to find the higher-demand products. I was disappointed to find out you didn't carry any smartphones ... but then I found you do! But I had to do some digging.
P.S. -- If you start offering the Google/LG Nexus 4, you'll get my money right away