mBit Casino - Signup for The Premier Bitcoin Gaming Experience

[mBit Casino]

Today is "the last lap" of the Ledger Race.

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[jlwillis059]

 I love mbit casino.  They have a ton of game so there is a lot of variety.  Customer support is super helpful if you have question.  Deposits post quickly and they have great promotions.  You also earn loyalty points and can cash them in for prizes or mBTC's!

[mBit Casino]

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[mBit Casino]

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[mBit Casino]

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[mBit Casino]

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[DarkStar_]

I'm dissapointed in the support here. Last week, I sent an email asking about your stance on the BetSoft progressive jackpot not paying. Since then, I have not gotten a reply at all. Not even something like "we are forwarding this to upper management" or something. I assume you decided to ignore me, since a few days later I got an ad email stating that you guys added a new BetSoft slots game. 20 minutes for my question answered in live chat isn't good either.

Why was the sportsbook down this morning, and suddenly removed from the nav bar?

[xavier77]

All is good but what is the point in live chat girls? lol what are you trying to prove? The varieties are good and interface is very neat.
P.S: Why deposit 0.05BTC for withdrawing? Please mention in thread if there is a minimum threshold required to withdraw bonus, again if we need to wager few to withdraw. As I see from other users, please do use your own softwares and also we users want to know what is happening behind the frames

[mBit Casino]

I'm dissapointed in the support here. Last week, I sent an email asking about your stance on the BetSoft progressive jackpot not paying. Since then, I have not gotten a reply at all. Not even something like "we are forwarding this to upper management" or something. I assume you decided to ignore me, since a few days later I got an ad email stating that you guys added a new BetSoft slots game. 20 minutes for my question answered in live chat isn't good either.

Why was the sportsbook down this morning, and suddenly removed from the nav bar?

Hi! Yes we actually saw your inquiry and for some reason it wasn't forwarded properly to upper management. We are terribly sorry about that.

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

2. Sports - We were unable to take our sports platform out of beta and finish the final version of this platform for players. For that reason we are temporarily suspending the action and working further on our sports platform behind the scenes. All balances for our sports players have been pushed to the casino for withdrawal or play. We are very sorry about this and this was certainly not expected beforehand. We will come back bigger and better, readily prepared to provide our players with the sports gaming experience they deserve.

[mBit Casino]

All is good but what is the point in live chat girls? lol what are you trying to prove? The varieties are good and interface is very neat.
P.S: Why deposit 0.05BTC for withdrawing?

Are you saying you don't like our girls? In our experience we have noticed that the girls on our staff have a softer touch when it comes to customer support, again, further improving the gaming experience for our players. You can ask them anything concerning our casino, they'd be happy to help!

[DarkStar_]

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

The game rules of BetSoft weren't written anywhere in the actual game, or able to be found on their website. If you mean the newly added after the win "jackpot cannot be won on free spins" thing, that rule was shown after the win, so it shouldn't be applied. Is there somewhere else stating the rules, that hasn't changed after the win? Using google images for "the glam life paytable" shows a few paytable screenshots without the newly added rule. Example from a site not affiliated with betcoin/TwitchySeal/jason: http://slots.sk/images/screenshots/the-glam-life-paytable-1.jpg

2. Sports - We were unable to take our sports platform out of beta and finish the final version of this platform for players. For that reason we are temporarily suspending the action and working further on our sports platform behind the scenes. All balances for our sports players have been pushed to the casino for withdrawal or play. We are very sorry about this and this was certainly not expected beforehand. We will come back bigger and better, readily prepared to provide our players with the sports gaming experience they deserve.

Aww, that really sucks. Was planning to make a bet later today. Is there a reason you aren't able to take it out of beta? In my opinion, I think it would be fine if you use what you have and take that out of beta. It worked really well, looked good and I didn't see any problems. Any idea when it will be back online?

PS: Still no sportsbook promos! Not that you can have any, now that it is gone :/

[Lutpin]

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

Funny thing though is that Betcoin says it was a betsoft issue, nothing on their side, and that it could have happened on any casino using betsoft software.
From your reply I take you're not going to remove games provided by betsoft like most other casinos did by now?

[Stunna]

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

Funny thing though is that Betcoin says it was a betsoft issue, nothing on their side, and that it could have happened on any casino using betsoft software.
From your reply I take you're not going to remove games provided by betsoft like most other casinos did by now?

This is why you shouldn't run junk software, if you had your own game you could have programmed it not to pay out on freeroll wins and made it super clear that was the case. I understand that users should adhere to T&C's but nobody actually reads them and this specific one was not on your website. If I'm playing a game and see that I won big I would be super upset if some clause among hundreds said my win was invalid. You should remove all games that operate this way and make it more clear for the users what's going on. The goal with bitcoin gambling should be to push transparency to this field, not just accept bitcoin.

I'm tired of hearing about this betsoft issue, ultimately casinos that run third-party software should be responsible for it. You mentioned it was in Betsoft's T&C, my question is who owns your website? Is it you or betsoft?

Also I have to ask, to get to the "free spins" round aren't you wagering actual money? The game was programmed to allow the user to win the jackpot using freespins which makes me question the betsoft hidden terms. Pay the users out, put this to rest and build a reputation in this scene.

[mBit Casino]

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

Funny thing though is that Betcoin says it was a betsoft issue, nothing on their side, and that it could have happened on any casino using betsoft software.
From your reply I take you're not going to remove games provided by betsoft like most other casinos did by now?

This is why you shouldn't run junk software, if you had your own game you could have programmed it not to pay out on freeroll wins and made it super clear that was the case. I understand that users should adhere to T&C's but nobody actually reads them and this specific one was not on your website. If I'm playing a game and see that I won big I would be super upset if some clause among hundreds said my win was invalid. You should remove all games that operate this way and make it more clear for the users what's going on. The goal with bitcoin gambling should be to push transparency to this field, not just accept bitcoin.

I'm tired of hearing about this betsoft issue, ultimately casinos that run third-party software should be responsible for it. You mentioned it was in Betsoft's T&C, my question is who owns your website? Is it you or betsoft?

Also I have to ask, to get to the "free spins" round aren't you wagering actual money? The game was programmed to allow the user to win the jackpot using freespins which makes me question the betsoft hidden terms. Pay the users out, put this to rest and build a reputation in this scene.

You are referring to the matter as if it happened on our website. It did not. And to answer the question, yes betsoft has a game guide of almost all games and the paytables / game rules etc are reflected there. It provides clarity to the situation with this player. You can write them directly to receive it. As we understand it it is not a betsoft issue at all, and it should absolutely be taken up with the casino directly. We are following the matter closely as we take great pride in what we do and have our user's best interest at heart.

We hope that the user and the casino find an amicable resolve for this situation as soon as possible as well.

[AcoinL.L.C]

1. Betsoft - We have had direct contact with them and the player in question won the jackpot during free spins rounds. It is in the game rules of betsoft that a jackpot is not valid if it's not won with actual money, but the casino in question had not protected themselves properly through their T&C. That means that it is at their sole discretion to honor their agreements with players, and this issue is limited to only this particular casino and their player. If you need anything else feel free to email management at admin@mbitcasino.com

Funny thing though is that Betcoin says it was a betsoft issue, nothing on their side, and that it could have happened on any casino using betsoft software.
From your reply I take you're not going to remove games provided by betsoft like most other casinos did by now?

This is why you shouldn't run junk software, if you had your own game you could have programmed it not to pay out on freeroll wins and made it super clear that was the case. I understand that users should adhere to T&C's but nobody actually reads them and this specific one was not on your website. If I'm playing a game and see that I won big I would be super upset if some clause among hundreds said my win was invalid. You should remove all games that operate this way and make it more clear for the users what's going on. The goal with bitcoin gambling should be to push transparency to this field, not just accept bitcoin.

I'm tired of hearing about this betsoft issue, ultimately casinos that run third-party software should be responsible for it. You mentioned it was in Betsoft's T&C, my question is who owns your website? Is it you or betsoft?

Also I have to ask, to get to the "free spins" round aren't you wagering actual money? The game was programmed to allow the user to win the jackpot using freespins which makes me question the betsoft hidden terms. Pay the users out, put this to rest and build a reputation in this scene.

You are referring to the matter as if it happened on our website. It did not. And to answer the question, yes betsoft has a game guide of almost all games and the paytables / game rules etc are reflected there. It provides clarity to the situation with this player. You can write them directly to receive it. As we understand it it is not a betsoft issue at all, and it should absolutely be taken up with the casino directly. We are following the matter closely as we take great pride in what we do and have our user's best interest at heart.

We hope that the user and the casino find an amicable resolve for this situation as soon as possible as well.

It is 100% BetSoft's issue, the fact that you do not understand this is concerning. Reputable casinos, such as Bovoda (also known as bodog.eu) dropped BetSoft's gaming line. Why have you not dropped a game provider that has been caught cheating players?

[mBit Casino]

Aww, that really sucks. Was planning to make a bet later today. Is there a reason you aren't able to take it out of beta? In my opinion, I think it would be fine if you use what you have and take that out of beta. It worked really well, looked good and I didn't see any problems. Any idea when it will be back online?

PS: Still no sportsbook promos! Not that you can have any, now that it is gone :/

Bitcoin adds tremendous value to the sports betting industry which is why we were very excited to launch the sportsbook. The tech behind the sportsbook needs a complete overhaul however before it can give sports bettors the experience we're looking for. We are working hard to be able to relaunch the product in a few months. We apologize to the community for this waiting period. Once the product is ready we will of course have deposit bonuses and exclusive promotions for sports.

[mBit Casino]

It is 100% BetSoft's issue, the fact that you do not understand this is concerning. Reputable casinos, such as Bovoda (also known as bodog.eu) dropped BetSoft's gaming line. Why have you not dropped a game provider that has been caught cheating players?

Have you read the latest updates on the matter by chance?

https://bitcointalk.org/index.php?topic=1517648.80

and

http://www.latestcasinobonuses.com/article/warning-betsoft-progressives-problem

[joksim299]

Aww, that really sucks. Was planning to make a bet later today. Is there a reason you aren't able to take it out of beta? In my opinion, I think it would be fine if you use what you have and take that out of beta. It worked really well, looked good and I didn't see any problems. Any idea when it will be back online?

PS: Still no sportsbook promos! Not that you can have any, now that it is gone :/

Bitcoin adds tremendous value to the sports betting industry which is why we were very excited to launch the sportsbook. The tech behind the sportsbook needs a complete overhaul however before it can give sports bettors the experience we're looking for. We are working hard to be able to relaunch the product in a few months. We apologize to the community for this waiting period. Once the product is ready we will of course have deposit bonuses and exclusive promotions for sports.

mBit is not reputable casino and never have been.

WARNING!

1) mBetSolutions N.V. is operator of the websites sportsbet.io and bitcasino.io. Managing Director of mBetSolutions N.V. is Timothy John Heath. Mr Heath was also Managing Director of Muchos Poker - Muchos Gaming N.V., who embezzled player deposits and closed business owing money to customers.

2) SportsBet.io and BitCasino.io have a worthless Curacao eGaming license (curacao-egaming.com) with no control about finances or profitability of the licensee. Gambling companies usually also have no bank accounts - financial transactions in Curacao.

3) Too good to be true promotions without any evidence of the financial status of the company. Lock Poker had also amazing promotions with over 100% rakeback and a worthless 1668/JAZ Curacao eGaming license.

Good Luck!

Source: http://game-protect.com/sportsbet-bitcasino-io/

[mBit Casino]

mBit is not reputable casino and never have been.

WARNING!

1) mBetSolutions N.V. is operator of the websites sportsbet.io and bitcasino.io. Managing Director of mBetSolutions N.V. is Timothy John Heath. Mr Heath was also Managing Director of Muchos Poker - Muchos Gaming N.V., who embezzled player deposits and closed business owing money to customers.

2) SportsBet.io and BitCasino.io have a worthless Curacao eGaming license (curacao-egaming.com) with no control about finances or profitability of the licensee. Gambling companies usually also have no bank accounts - financial transactions in Curacao.

3) Too good to be true promotions without any evidence of the financial status of the company. Lock Poker had also amazing promotions with over 100% rakeback and a worthless 1668/JAZ Curacao eGaming license.

Good Luck!

Source: http://game-protect.com/sportsbet-bitcasino-io/

@joksim299 First we had to set the record straight on a user that thought that we were the ones withholding a payout to a jackpot winner which was not the case, and now we have to respond to a user referring to completely different casinos and casino ownership? mBit casino has nothing to do with mBet Solutions since moving from the coingaming platform to softswiss. Since our inception in March 2014 we have not had any unresolved complaints from users to date, have always paid out winners promptly if not instantly and will continue to do so.

We are here to listen to this community, to provide answers to questions and implement things that users would like to see. We value that greatly and hope that this thread can fill a need.

Thank you.

[Lutpin]

Have you read the latest updates on the matter by chance?

I have read the latest updates, and I have also discussed the situation with the player in question themselves (yes, I had contact with jasonort via PM),
aswell as with other persons involved,  such as TwitchySeal (who got alot more information regarding that matter than publicly available).

In my opinion, every casino/site/whatever should drop any game provided by BetSoft immediately. Some did this already, but that's not cutting it. Everyone should.
I also would advice all players not to gamble on any game by BetSoft, or more radical, not to gamble at any casino that supports BetSoft software and offers their games.