How are escrow disputes handled on Bitmit?

[mr_random]

Say a bidder successfully buys a radio and the seller is genuine and sends it out to the buyer. What is to stop the scam buyer from saying he never received it? The seller can't prove he sent it, even if shows signed for receipts the buyer can just say the boxes were empty.

What does Bitmit do in these situations?

[Mike Christ]

I hope nothing.  People need to learn to take care of their own problems

[EtherDais]

Say a bidder successfully buys a radio and the seller is genuine and sends it out to the buyer. What is to stop the scam buyer from saying he never received it? The seller can't prove he sent it, even if shows signed for receipts the buyer can just say the boxes were empty.

What does Bitmit do in these situations?

I'm wondering that myself.  As they are in possession of the BTC involved in the transaction, you'd think that they will have to police that at some level.  I assume they don't just send the BTC back to the buyer without trying to get a response from the seller, but perhaps someone from bitmit can fill us in? 

[TheButterZone]

Last month we changed the policy to an escrow force for new sellers. (In fact almost all offers on Bitmit are with escrow now). That works very very well. Before that date we had a few issues with scammers who sold without escrow & naive buyers.

Successful fraudulent transactions with escrow are almost against zero.

There is no single order on which the funds of a escrow transaction have not been released to the seller or buyer. There are only 2 cases we really needed to arbitrate to come to a solution. We can conclude that scammers are only a very tiny problem on Bitmit.

tl;dr Don't worry!

Or PM https://bitcointalk.org/index.php?action=profile;u=35736 (the owner) this thread.