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fourd00rgtz
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April 19, 2013, 01:11:28 AM |
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I have had orders take 3wks to go from processing to shipped in the past, currently on 2wks processing for my most recent order.
With less staff I wouldn't expect the wait times to get any better. Meanwhile a competitor is hiring additional staff to cope with the onslaught of BTC orders, I've got one in with them too, I bet it arrives first even though it was placed 12days later.
March 27th order, marked as complete and shipped April 18th..... Slow, but apparently on the way. |
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Whoever mines the block which ends up containing your transaction will get its fee.
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CanaryInTheMine
Donator
Legendary
 Offline
Activity: 2352
Merit: 1060
between a rock and a block!
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April 19, 2013, 01:23:42 AM |
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No change on my order. Still shows as Pending.
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davidspitzer
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April 19, 2013, 02:07:36 AM |
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No change on my order. Still shows as Pending.
Be prepared to see that for a while |
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HappyBitCoinUser
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April 19, 2013, 02:23:21 AM |
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Most people that ordered, dont' they agree that is generally the status for long time but package does arrive after a few weeks? Just takes time.
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El Cabron
Gnomo
VIP
Hero Member
Offline
Activity: 840
Merit: 1000
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April 19, 2013, 02:25:37 AM |
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Most people that ordered, dont' they agree that is generally the status for long time but package does arrive after a few weeks? Just takes time.
or months |
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CanaryInTheMine
Donator
Legendary
Offline
Activity: 2352
Merit: 1060
between a rock and a block!
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April 19, 2013, 03:18:57 AM |
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or if ever...
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Justin00
Legendary
Offline
Activity: 910
Merit: 1000
★YoBit.Net★ 350+ Coins Exchange & Dice
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April 19, 2013, 09:45:10 PM
Last edit: December 23, 2013, 03:25:16 AM by Justin00 |
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edit
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CanaryInTheMine
Donator
Legendary
Offline
Activity: 2352
Merit: 1060
between a rock and a block!
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April 24, 2013, 04:01:26 AM |
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my order is still "pending"
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CanaryInTheMine
Donator
Legendary
Offline
Activity: 2352
Merit: 1060
between a rock and a block!
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May 04, 2013, 11:09:02 PM |
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Update: it took exactly 1 month to receive my order...
So, they do ship what you order but absolutely lack on customer service and keeping you in the loop...
They should add more statuses, things like your coins have been ordered by us, we expect to receive our order on such and such date... then begin stating your coin is here, we are packaging, then we ship etc.. etc...
if they could communicate more steps along the way and tell us where our order is with respect to the expected life cycle of the order, coinabul would skyrocket with satisfied customers... but in my opinion, they aren't run by folks who give a shit about customer service...
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Phinnaeus Gage
Legendary
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Activity: 1918
Merit: 1570
Bitcoin: An Idea Worth Spending
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May 05, 2013, 12:26:49 AM |
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Update: it took exactly 1 month to receive my order...
So, they do ship what you order but absolutely lack on customer service and keeping you in the loop...
They should add more statuses, things like your coins have been ordered by us, we expect to receive our order on such and such date... then begin stating your coin is here, we are packaging, then we ship etc.. etc...
if they could communicate more steps along the way and tell us where our order is with respect to the expected life cycle of the order, coinabul would skyrocket with satisfied customers... but in my opinion, they aren't run by folks who give a shit about customer service...
There's only so much you can do while using free Wi-Fi at a Starbucks. |
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Stunna
Legendary
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Activity: 3192
Merit: 1278
Primedice.com, Stake.com
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May 05, 2013, 01:48:46 AM |
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Hope everything gets sorted out for you :|
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chadqberry
Newbie
Offline
Activity: 57
Merit: 0
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May 06, 2013, 09:59:33 PM |
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I would sure love to get mine, it's been a month and a half for me. The only responses to all my emails were one from Jay that said it would ship the week before last and another one from him that said it would ship last week. It has still not shipped. My order was 85 btc, it appears the orders in that range are the ones to get screwed. What is the connection with coinabul and bitcontalk? It seems there must be one as many have done much less to get a scammer tag.
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davidspitzer
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June 05, 2013, 09:02:21 PM |
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I just purchased some silver at AmagiMetals - I will post my experience - they have limited stock on a lot of silver so I purchased some little stuff they said was in stock. I must concur with the originator of this thread that the service from Coinabul is lacking for my taste. In fairness they did ship to me all that I ordered (half a dozen orders over 6 months) but a couple of the orders took several week to a month+ to fulfill.
My expectation for purchasing coins (if they are stated as being in stock) is a few days of order handling and normal shipping transit time - a week and a half to two weeks is what would be reasonable in my book. I do not know coinabul's process, but I get the impression that they source the coins after purchase - For the premium they charge over spot, the time and effort required, and now apparently the risk, is not worth it to me.
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threeip
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June 14, 2013, 06:19:21 PM |
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Can anyone verify if that was actually Jay of Coinabul
Yeah. Good question. Why don't you all attend your own business. Selling precious metals is a pain, even just this week I got 2 international insured gold orders returned from post office, with no reason  Being busy is not a scam, and you can always buy from me (EU ONLY) or Amagi Metals that seems legit. Still paging Jay of Coinabul... or Jonathan Owens? |
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chadqberry
Newbie
Offline
Activity: 57
Merit: 0
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June 18, 2013, 02:35:38 PM |
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After two months I received my order, however it was very light to the tune of about $800 worth of silver. I got the runaround for several more days before being told it was due to the difference in price of the BTC from the time I placed the order to the time it was accepted. This is a blatant scam and they have just enough friends here with Thymos and others not to get a scammer tag. Also, they are smart enough I think to make 90% of their clients happy so only 10% getting screwed doesn't get out of hand. They were also smart enough recently to hire some help and respond to emails much faster. Don't get sucked into that, they are still purposefully scamming a percentage of all their customers. Use another service!
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Rawted
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September 03, 2013, 05:32:37 PM |
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After two months I received my order, however it was very light to the tune of about $800 worth of silver. I got the runaround for several more days before being told it was due to the difference in price of the BTC from the time I placed the order to the time it was accepted. This is a blatant scam and they have just enough friends here with Thymos and others not to get a scammer tag. Also, they are smart enough I think to make 90% of their clients happy so only 10% getting screwed doesn't get out of hand. They were also smart enough recently to hire some help and respond to emails much faster. Don't get sucked into that, they are still purposefully scamming a percentage of all their customers. Use another service!
Another scam report. |
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