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Author Topic: Gmail spam-blocking forum mail?  (Read 2684 times)
theymos (OP)
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March 14, 2013, 03:27:43 AM
Last edit: March 14, 2013, 04:00:14 AM by theymos
 #1

Since the server switch, I've gotten several reports from Gmail users that the forum's email is being identified as spam. Does this happen to all Gmail users? Is there any diagnostic info you can get to see why the forum's email is detected as spam? I would have expected email to look less spammy after the server switch because the reverse DNS is now correct.

Also, who receives emails with this repeated twice at the bottom?

Code:
You are receiving this message because you are a member of the
Bitcoin Forum. If you do not want to receive further messages, you
can change your notification preferences here:
https://bitcointalk.org/index.php?action=profile;sa=notification
https://bitcointalk.org/index.php?action=profile;sa=pmprefs

If you have forgotten your password, you can reset it here:
https://bitcointalk.org/index.php?action=reminder

1NXYoJ5xU91Jp83XfVMHwwTUyZFK64BoAD
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March 14, 2013, 03:30:30 AM
 #2

Not here, never sent to spam folder.

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March 14, 2013, 03:41:19 AM
 #3

It all got marked as spam for me, which is why I've missed so many PMs. Yesterday I setup a filter so that this can't happen anymore for me, but it's a pain that other people are less responsive now.

The real question is how did you test report get flagged by my filters a being a spam report (and thus sent directly to my inbox and causing a notification on my phone)?..  Undecided

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March 14, 2013, 03:56:50 AM
 #4

Yes, GMail was blocking the reports here when I forwarded my mail there.
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March 14, 2013, 04:02:16 AM
 #5

I'm on PIA's vpn and sometimes get the Google spam captcha. It seems to depend being on two or three different IP blocks. bitcointalk.org is hosted by PIA so Google is probably  marking mail connecting from some of PIA's IP blocks as spam.
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March 14, 2013, 04:11:45 AM
 #6

Hmm, PIA probably had something to do with this. Bitcointalk emails still come to my inbox (not spam filtered). If this problem affects a lot of users it might be worthwhile to pay for Amazon SES or a similar service.
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March 14, 2013, 04:13:56 AM
 #7

Now that you mention it, I haven't been getting anything in my inbox either.

theymos (OP)
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March 14, 2013, 04:49:22 AM
 #8

Will the forum's non-spam reputation increase over time, you think?

I'm on PIA's vpn and sometimes get the Google spam captcha. It seems to depend being on two or three different IP blocks. bitcointalk.org is hosted by PIA so Google is probably  marking mail connecting from some of PIA's IP blocks as spam.

That's possible. We're hosted by nforce.nl. PIA has many servers there, though nforce.nl also has other customers.

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March 14, 2013, 05:47:03 AM
 #9

Will the forum's non-spam reputation increase over time, you think?

I'm on PIA's vpn and sometimes get the Google spam captcha. It seems to depend being on two or three different IP blocks. bitcointalk.org is hosted by PIA so Google is probably  marking mail connecting from some of PIA's IP blocks as spam.

That's possible. We're hosted by nforce.nl. PIA has many servers there, though nforce.nl also has other customers.
If a lot of people mark it as not spam, sure.

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March 14, 2013, 12:28:03 PM
 #10

I had over 70 messages from this forum on my SPAM forum.
Just marked them as not-SPAM.
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March 15, 2013, 05:25:50 AM
 #11

I did as well, theymos, started happening a couple weeks ago. I marked them clearly as NOT spam and have not had any problems since. I'll put this thread on notify/subscribe to see if it is now working, but I think the issue has been resolved. I didn't actually notice it right away because I have the messages from that gmail account forwarded to my main gmail account.
Raoul Duke
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March 15, 2013, 05:41:40 AM
 #12

20% of them get sent to spam on my gmail, but that's mostly because of the thread titles and because I have subscriptions enabled for new topics on the Newbies and Portuguese forums, so I receive at least 100 messages/day.

1- Does the server use exim2 to send emails? Check in /etc if you have an exim.conf to be sure
2- Are spf and dkim correctly configured on the DNS zone files?

If the answer to 1 is yes I might be able to help you with the mail server config if you wish.
If the answer to 2 is no, or "I don't know" I can also help.

In alternative, if you don't wish to mess with the server, maybe you can configure SMF to use SMTP to send the emails. That will solve a lot of configuration problems. Well, it won't really solve them, just bypass lol
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March 16, 2013, 08:56:02 PM
 #13

2- Are spf and dkim correctly configured on the DNS zone files?

No SPF Record for this domain according to http://www.dmarcian.com/spf-survey/bitcointalk.org
So the answer to this is no for SPF at least.  I would also highly recommend setting up a dmarc record.
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March 16, 2013, 09:15:06 PM
 #14

2- Are spf and dkim correctly configured on the DNS zone files?

No SPF Record for this domain according to http://www.dmarcian.com/spf-survey/bitcointalk.org
So the answer to this is no for SPF at least.  I would also highly recommend setting up a dmarc record.

DMARC is the standard by which spf and dkim records are validated.
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March 16, 2013, 09:18:15 PM
 #15

Gmail recently started sending forum email to spam before I whitelisted the domain.
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March 23, 2013, 05:47:26 PM
 #16

I still get "Topic reply" mails into my gmail Spam folder. Last one an hour ago.
I marked them as "Not spam" now.
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March 23, 2013, 10:11:27 PM
 #17

Trend Micro officescan block bitcointalk.. because it is dangerous.
And blockchain.info because it is a "game site"...

 Tongue

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theymos (OP)
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May 06, 2013, 09:08:08 AM
 #18

There's been an SPF record for a while now. Did that help at all? Can someone post the anti-spam headers that Gmail adds to forum email?

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May 06, 2013, 09:26:09 AM
 #19

All are sent to spam currently for me :\

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May 06, 2013, 09:35:25 AM
 #20

Do your part and mark it as not spam?
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