Coins.ph Official Thread

[ximply]

Nag babago ba yung sending fee sa coins.ph from time to time? I mean mas mahal ba kapag umaga kasi maraming nag transact or mas mura ba pag gabi kasi konte nalang transactions? May ganun ba? Kasi kagabi parang ibang rate nakita ko tapos ngayon iba nanaman.

Magsesend ka ba sa ibang wallet? Walang exact amount yan at talagang magbabago yan kasi bumabasi yan sa transaction fees na sineset ng mga miner. Pero kung coins > coins account ang papasahan mo wala naman ng bayad yun. Kaya nagtataka ka kung bakit pa iba iba check mo ito https://bitcoinfees.21.co/

Salamat sir sa info. Ngayon alam ko na at nalinawan na ako. Thanks

[Snub]

Nag babago ba yung sending fee sa coins.ph from time to time? I mean mas mahal ba kapag umaga kasi maraming nag transact or mas mura ba pag gabi kasi konte nalang transactions? May ganun ba? Kasi kagabi parang ibang rate nakita ko tapos ngayon iba nanaman.

Magsesend ka ba sa ibang wallet? Walang exact amount yan at talagang magbabago yan kasi bumabasi yan sa transaction fees na sineset ng mga miner. Pero kung coins > coins account ang papasahan mo wala naman ng bayad yun. Kaya nagtataka ka kung bakit pa iba iba check mo ito https://bitcoinfees.21.co/

mali po yung bolded part, nagbabago po yung fee sa coins.ph base sa average/suggested transaction fee para maconfirm agad ang transaction at hindi po yan sineset ng mga miners, yung mga nagsesend lang po ng transaction ang bale nagpapagalaw nyan, kunwari ikaw nagbabayad ka ng 1btc fee for every KB ng size sa transaction mo, at sumabay yung ibang tao na ganun din ginamit na fee, hindi magtatagal ganun na magiging suggested fee sa moment na yun habang hindi pa confirmed yung transaction nyo with 1btc fee/kb

[coinsph.Pem]

nag withdraw kasi ako nung saturday thru egive cash. tapos walang ref # akong narcv pati pascode. kung hindi ko chineck ang email, d ko makikita na nasent na nila ang passcode sakin. ang problema is wala akong natanggap na ref number so pano ko yun ma wiwithdraw. kahit san anggulo ko tingnan tama ang number ko, tama ang numbers na nilagay ko para dun e.send ang ref num. pero wala akong tanngap.

so ang nangyari, trieD to call them but cant be reached. so nag chat ako, pero mga 5 hours pa sila bago nag reply, at ito lang ang sinabe,

"Hi there!

Thank you for that clarification and very sorry for this. We have already noted your concern and we'll make sure your concern gets resolved as soon as possible. I've forwarded this to our operations team so they can review your concern immediately."

until now WALA PA DING UPDATE!

Hi po, hmm yung codes for cardless ATM cashout are sent by Security Bank. Sinesend po ang 4-digit passcode sa email at phone number ninyo at sinesend naman ang 16-digit card number sa recipient's phone number. Pwede po namin kayong tulungan i-retrieve ang 16-digit card number. You can also look for me, Pem in your conversation with the team. I can personally assist you with your concern

[mikegosu]

nag withdraw kasi ako nung saturday thru egive cash. tapos walang ref # akong narcv pati pascode. kung hindi ko chineck ang email, d ko makikita na nasent na nila ang passcode sakin. ang problema is wala akong natanggap na ref number so pano ko yun ma wiwithdraw. kahit san anggulo ko tingnan tama ang number ko, tama ang numbers na nilagay ko para dun e.send ang ref num. pero wala akong tanngap.

so ang nangyari, trieD to call them but cant be reached. so nag chat ako, pero mga 5 hours pa sila bago nag reply, at ito lang ang sinabe,

"Hi there!

Thank you for that clarification and very sorry for this. We have already noted your concern and we'll make sure your concern gets resolved as soon as possible. I've forwarded this to our operations team so they can review your concern immediately."

until now WALA PA DING UPDATE!

Hi po, hmm yung codes for cardless ATM cashout are sent by Security Bank. Sinesend po ang 4-digit passcode sa email at phone number ninyo at sinesend naman ang 16-digit card number sa recipient's phone number. Pwede po namin kayong tulungan i-retrieve ang 16-digit card number. You can also look for me, Pem in your conversation with the team. I can personally assist you with your concern

ayun oh , may team na nang coins.ph ang baka maging active dito sa forum. Magtanong na kayo or mag inquire na kayo nang questions niyo. Napapansin ko lang Medyo active din sila sa fb. Nag rereply sila by pm pero dapat personal accounts.

[jamyr]

Hi po, hmm yung codes for cardless ATM cashout are sent by Security Bank. Sinesend po ang 4-digit passcode sa email at phone number ninyo at sinesend naman ang 16-digit card number sa recipient's phone number. Pwede po namin kayong tulungan i-retrieve ang 16-digit card number. You can also look for me, Pem in your conversation with the team. I can personally assist you with your concern

I also have a problem regarding security-bank cardless cashout, one of your represetatives "bianca", has offered to help but did not reply afterwards. I have sent you Pem my issue, I hope you will be able to fix this asap. Thanks a lot.

[joncoinsnow]

sir pde po ba send php to btc wallet? I mean i wont convert my php then send it to a btc wallet address?

[kayvie]

sir pde po ba send php to btc wallet? I mean i wont convert my php then send it to a btc wallet address?

yes pwede, pero it is also just the same when you convert your php to btc, i mean kapag nagsend ka ng php sa btc address pagdating ng pera dun sa sinendan mo bawas na un, so mas mabuting mag buy ka nalang ng btc then tyaka mo isend ung btc to btc, kasi same lang naman un. kasi ganun din naman ang gagawin mo e, magsesend ka ng php sa btc so para kana din nag convert nun.

[L00n3y]

Can you enlighten some of the users here of coins.ph about the unstable amount of fee you charge. 2 days ago, the high priority fee was only around 0.00012, today it was 0.0006, I don't know if the change took place today or yesterday but I am sure that the fee has changed significantly.                                       

Oo naranasan ko na din yang ganyan sa kanila. Pabago bago yung fee hindi stable. Hindi ko Alam kung saan ang problema, marahil siguro dahil sa pabago bagaong pagtaas at baba ng presyo ng Bitcoin Kaya ganun ang nang yari, dahil computer generated Lang ang fee nila hindi siguro nila mafixed ang price, minsan nga nakakaexperience ako ng walang fee, tuwang tuwa ako pag ganun, so far Wala nman ako reklamo pa sa coins.ph Kaya okie Lang saken bastah okie ang serbisyo nila sa tao, okie na din kahit medyo may kalakihan ang fees nila

[xianbits]

sir pde po ba send php to btc wallet? I mean i wont convert my php then send it to a btc wallet address?

yes pwede, pero it is also just the same when you convert your php to btc, i mean kapag nagsend ka ng php sa btc address pagdating ng pera dun sa sinendan mo bawas na un, so mas mabuting mag buy ka nalang ng btc then tyaka mo isend ung btc to btc, kasi same lang naman un. kasi ganun din naman ang gagawin mo e, magsesend ka ng php sa btc so para kana din nag convert nun.

Just a follow-up. If you do that way, you are just like converting your Php to Bitcoin. I just not sure if it's the same thing if you transfer your Php to an external Bitcoin wallet - but I think it's the same.

[coinsph.Pem]

Is thomas still active in here? Nagcashout ako kanina around 1 am sa gcash and upto now hindi ko pa rin narereceive sa gcash account ko. I tried again cashing out just now and it got processed. I sent a support ticket 6 hours ago and haven't received a response yet. Ankng klaseng support yan coins.ph . Bakit lalong pumapangit ang service nyo instead na maayos nyo lalo na ang support service. 

Hi Jacee, Thomas left the thread. Kyle and I will take over from now

We're very sorry na ganito po ang naging experience ninyo. Have you received your first Gcash cash out already? If hindi pa po, you can follow it up with the team and I'm sure they will do their best to resolve it immediately.

We hope to possibly offer chat support in the future para po mas mabilis pa maaddress ang concerns ninyo. Unfortunately, hindi pa po ganito ang current set up namin. Nonetheless, we really glad you brought this up though! It really would be better if we could be answering real time. Ipapaalam ko rin po ang feedback ninyo sa support team namin

Rest assured that we're focusing on maintaining our response quality and to be as helpful as we can.

If there's anything else I can do for you, just let me know!

I did received a response yesterday but it was that they will send my concern to someone on technical. Nagsend ako ulit ng support 2x actually and no responses yet. Both cash out ang hindi pa dumadating sa gcash account ko.

Hi Jacee, I've followed this up with the team. You may check for their update

[tansoft64]

Sana may ibang transaction payment ang coins.ph gaya ng mga online payment sa online market giant like lazada, zalora, ebay, at iba pa na gamit ang bitcoin.

[Experia]

Sana may ibang transaction payment ang coins.ph gaya ng mga online payment sa online market giant like lazada, zalora, ebay, at iba pa na gamit ang bitcoin.

you mean tatanggap ng bitcoin ang mga online shops like lazada? depende po yan sa kanila yung tatanggap sila ng bitcoin, hindi po yan desisyon ng coins.ph kaya dapat ikaw na lang mag direct sa support nila hindi dito sa coins.ph thread

[LeyMonte]

nag withdraw kasi ako nung saturday thru egive cash. tapos walang ref # akong narcv pati pascode. kung hindi ko chineck ang email, d ko makikita na nasent na nila ang passcode sakin. ang problema is wala akong natanggap na ref number so pano ko yun ma wiwithdraw. kahit san anggulo ko tingnan tama ang number ko, tama ang numbers na nilagay ko para dun e.send ang ref num. pero wala akong tanngap.

so ang nangyari, trieD to call them but cant be reached. so nag chat ako, pero mga 5 hours pa sila bago nag reply, at ito lang ang sinabe,

"Hi there!

Thank you for that clarification and very sorry for this. We have already noted your concern and we'll make sure your concern gets resolved as soon as possible. I've forwarded this to our operations team so they can review your concern immediately."

until now WALA PA DING UPDATE!

Hi po, hmm yung codes for cardless ATM cashout are sent by Security Bank. Sinesend po ang 4-digit passcode sa email at phone number ninyo at sinesend naman ang 16-digit card number sa recipient's phone number. Pwede po namin kayong tulungan i-retrieve ang 16-digit card number. You can also look for me, Pem in your conversation with the team. I can personally assist you with your concern

suggest ko lang, pwede na tingnan ulit transaction nya. tas may maiindicate dun na

Didn't receive an SMS or Email? Let us know.


pwede nyang e.click yung let us know.. tas follow lng ng instructions. good to go na yan.

[MWesterweele]

Coins.ph official thread ,ayos Yung may ganitong thread kasi in case na ma deactivate yung account ,pwede dito mag sabi diba?

Siguro? Pero di natin sure kung masasagot ng maayos yung tanong natin kaya ipm niyo na lang sila , ako din kasi minsan nagkaroon ng problema sa account ko walang isang araw nasolusyunan na agad  , kaya nakuha na ng coins ang tiwala ko at panatag na ako kahit paano dito at masaya ako.

[chaxshet]

Sobrang okay sana coins.ph kaso ang laki ng spread. Almost 10k sa palitan ng php and btc. May mga fees pa kapag magpopondo ka. Sana naman wala na fees, 20% pinakamalaki ko na nakita.

[JENREM]

nag withdraw kasi ako nung saturday thru egive cash. tapos walang ref # akong narcv pati pascode. kung hindi ko chineck ang email, d ko makikita na nasent na nila ang passcode sakin. ang problema is wala akong natanggap na ref number so pano ko yun ma wiwithdraw. kahit san anggulo ko tingnan tama ang number ko, tama ang numbers na nilagay ko para dun e.send ang ref num. pero wala akong tanngap.

so ang nangyari, trieD to call them but cant be reached. so nag chat ako, pero mga 5 hours pa sila bago nag reply, at ito lang ang sinabe,

"Hi there!

Thank you for that clarification and very sorry for this. We have already noted your concern and we'll make sure your concern gets resolved as soon as possible. I've forwarded this to our operations team so they can review your concern immediately."

until now WALA PA DING UPDATE!

Hi po, hmm yung codes for cardless ATM cashout are sent by Security Bank. Sinesend po ang 4-digit passcode sa email at phone number ninyo at sinesend naman ang 16-digit card number sa recipient's phone number. Pwede po namin kayong tulungan i-retrieve ang 16-digit card number. You can also look for me, Pem in your conversation with the team. I can personally assist you with your concern

suggest ko lang, pwede na tingnan ulit transaction nya. tas may maiindicate dun na

Didn't receive an SMS or Email? Let us know.


pwede nyang e.click yung let us know.. tas follow lng ng instructions. good to go na yan.

hello, ok na po.. salamt sa suggestion nyu. mag sesend po pala sila ng new codes kung d mo matanggap yung una. dapat lang pindutin yung lets us know.. ok na po. maraming salamat.  kinabahan lang ako baka kasi ma thank you nlng yung pera ko.

[ruthbabe]

Hi everyone!

I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.
 
Thank you and looking forward to hearing from you all.

Hi, can we use our coins.ph Bitcoin wallet in transacting business with FreeBitco.in and similar sites? FreeBitco.in is a Free Bitcoin Wallet and Faucet, but they have Lottery and Dice too! I've read your Terms and Prohibited Uses (c) in particular but am still puzzled.

[sossygirl]

Hello coins.ph staffs

Please help me, im always having error in egivecashout transactions.

Sorry, Security Bank encountered an error while processing your eGiveCash cash-out (#b7709df9). Our support team will get in touch with you once we've clarified the issue with the bank, or you can contact us at +639055111619 / help@coins.ph

Please fix it

[coinsph.Pem]

Hi everyone!

I am Niquie, a representative of Coins.ph, ready to help you with your concerns/inquiries/feedbacks regarding Coins and our services. This is going to be the official thread from now on. Some of you might have noticed that I changed my username from NiquieA to Niquie@Coins. NiquieA will no longer be available.
 
Thank you and looking forward to hearing from you all.

Hi, can we use our coins.ph Bitcoin wallet in transacting business with FreeBitco.in and similar sites? FreeBitco.in is a Free Bitcoin Wallet and Faucet, but they have Lottery and Dice too! I've read your Terms and Prohibited Uses (c) in particular but am still puzzled.

Hi ruthbabe,

Stepping in for Niquie.

Thank you for bringing this to our attention. It is against our User Agreement to use your coins.ph wallet for this purpose.

[singlebit]

bago mag august 1 ihihinto ba pansamantala ang btc transaction ? paano yung mga sasahod sa campaign at tatanggap ng salary makakakuha pa ba at mabaayaran o mapopostponed pansamantala?