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Author Topic: I ordered my Avalon but haven't received confirmation yet thread.  (Read 723 times)
coastermonger
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March 21, 2013, 02:44:55 PM
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I ordered a batch #2 Avalon ASIC unit back on February 3rd.

Through the chaos and glitches of the website that day, I actually managed to get payment sent through walletbit and I have the confirmation for that, but I'm nervous that my shipping address might have gotten messed up.  As the website was crashing frequently I heard issues where people placed orders and other people's names and info appeared. 

Beyond that, no other confirmation ever came up.  I know these guys are busy, but over the past month I've sent PM's, 2 emails to support@avalon-asic.com, and received no response. 

Does anyone know who I should be contacting?

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Wayne_Chang
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March 21, 2013, 02:55:01 PM
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ngzhang@avalon-asic.com
Try this.
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March 21, 2013, 02:56:08 PM
 #3

I ordered a batch #2 Avalon ASIC unit back on February 3rd.

Through the chaos and glitches of the website that day, I actually managed to get payment sent through walletbit and I have the confirmation for that, but I'm nervous that my shipping address might have gotten messed up.  As the website was crashing frequently I heard issues where people placed orders and other people's names and info appeared. 

Beyond that, no other confirmation ever came up.  I know these guys are busy, but over the past month I've sent PM's, 2 emails to support@avalon-asic.com, and received no response. 

Does anyone know who I should be contacting?
Contact Walletbit support and verify shipping info with them. As Yifu said, if you got confirmation from Walletbit, then Avalon have your order.
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March 21, 2013, 03:11:21 PM
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I ordered a batch #2 Avalon ASIC unit back on February 3rd.

Through the chaos and glitches of the website that day, I actually managed to get payment sent through walletbit and I have the confirmation for that, but I'm nervous that my shipping address might have gotten messed up.  As the website was crashing frequently I heard issues where people placed orders and other people's names and info appeared. 

Beyond that, no other confirmation ever came up.  I know these guys are busy, but over the past month I've sent PM's, 2 emails to support@avalon-asic.com, and received no response. 

Does anyone know who I should be contacting?
Contact Walletbit support and verify shipping info with them. As Yifu said, if you got confirmation from Walletbit, then Avalon have your order.

This.

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BitSyncom
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March 21, 2013, 03:54:00 PM
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Don't do this.

I ordered a batch #2 Avalon ASIC unit back on February 3rd.

Through the chaos and glitches of the website that day, I actually managed to get payment sent through walletbit and I have the confirmation for that, but I'm nervous that my shipping address might have gotten messed up.  As the website was crashing frequently I heard issues where people placed orders and other people's names and info appeared. 

Beyond that, no other confirmation ever came up.  I know these guys are busy, but over the past month I've sent PM's, 2 emails to support@avalon-asic.com, and received no response. 

Does anyone know who I should be contacting?
Contact Walletbit support and verify shipping info with them. As Yifu said, if you got confirmation from Walletbit, then Avalon have your order.

This.

coastermonger
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March 21, 2013, 04:10:07 PM
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Alright, thanks Bitsyncom. 

Bitrated user: Rees.
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