Bitcoin Forum
November 18, 2017, 03:31:44 AM *
News: Latest stable version of Bitcoin Core: 0.15.1  [Torrent].
 
   Home   Help Search Donate Login Register  
Pages: « 1 2 3 4 5 6 7 8 9 [10] 11 12 13 »  All
  Print  
Author Topic: Who else from Avalon batch 1 hasn't received a unit or shipping information?  (Read 18966 times)
This is a self-moderated topic. If you do not want to be moderated by the person who started this topic, create a new topic.
SolarSilver
Legendary
*
Offline Offline

Activity: 1118


View Profile
June 05, 2013, 09:02:32 AM
 #181

BitSyncom you still every day on the forum. reply.

Actually Last Active:    May 28, 2013, 10:45:24 PM

https://bitcointalk.org/index.php?action=profile;u=68196

Nothing prevents people from creating a second account for discrete browsing of course ;-)
1510975904
Hero Member
*
Offline Offline

Posts: 1510975904

View Profile Personal Message (Offline)

Ignore
1510975904
Reply with quote  #2

1510975904
Report to moderator
1510975904
Hero Member
*
Offline Offline

Posts: 1510975904

View Profile Personal Message (Offline)

Ignore
1510975904
Reply with quote  #2

1510975904
Report to moderator
Coinlancer is Disrupting the Freelance marketplace!
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction. Advertise here.
alfabitcoin
Sr. Member
****
Offline Offline

Activity: 476


View Profile
June 05, 2013, 09:04:41 AM
 #182

Or browse as guest wo registering...
Tigggger
Legendary
*
Offline Offline

Activity: 1051



View Profile
June 05, 2013, 10:05:21 AM
 #183

It's shocking that a few still haven't received their batch #1, and there is also a user who's machine arrived broken who despite initial promises from avalon still hasn't heard anything about a replacement

I get these are technical guys who don't want to deal with all the customer service but why the hell don't they just hire someone to process emails and support tickets, they'd be happy and customers would be happy, it's not like they can't afford it.

jspielberg
Sr. Member
****
Offline Offline

Activity: 406


View Profile
June 05, 2013, 12:28:19 PM
 #184

My guess is that until they have the SMT line dialed in, building the custom parts of these machines is a pain in the butt (i.e., they need to schedule time on someone else's SMT line).

Having to deal with the one off problem components and diagnostics even more so.  It seems like they attempted to built them to be bullet proof so they wouldn't have to deal with support headaches.  Unfortunately it looks  like they still have 3% or 4% that need some kind of assistance.

FCTaiChi
Sr. Member
****
Offline Offline

Activity: 308


decentralizedhashing.com


View Profile WWW
June 06, 2013, 04:30:57 AM
 #185

Don't worry, they're safe in Kansas.

Mining Equipment Comparison Table                               Bitcoin News                             1nKAizrhGzvLfWBVfX8fGLAs6kxKV7aXM
anti76
Sr. Member
****
Offline Offline

Activity: 342



View Profile
June 07, 2013, 06:04:10 AM
 #186

BitSyncom when the delivery?

melmo
Full Member
***
Offline Offline

Activity: 213


View Profile
June 10, 2013, 02:21:09 AM
 #187

Anyone in this thread receive anything recently?
Begru
Member
**
Offline Offline

Activity: 92



View Profile
June 10, 2013, 04:17:30 AM
 #188

No, avalon is quiet as before....
Begru
Member
**
Offline Offline

Activity: 92



View Profile
June 10, 2013, 04:20:32 AM
 #189

I already thought about going to chinese subforum and pay someone there that is going to visit them. Its unbelievable that even their payment provider cant get in contact with them. Or zefir, who lost 782.1BTC because a payment took longer than 8 hours to confirm.
Something must happen. Im not sure why they do like nothing is happening out there. What must happen that they get that this non existing support is a problem? A demonstration before their companies rooms?

Wait a second, you can visit them?  It's probably worth the airfare, but of course you would have to actually be in communication with them so they have units ready for pickup.


I cant visit him easily. So i wrote i thought about searching someone in chinese subforum here at bitcointalk that lives near avalon. So that this person can visit them and ask the questions that should be asked.
I dont want to pickup, i only have questions. And since they dont speak with their customers anymore i thought of this way to contact them...
Its pretty useless trying to get in contact. I think i got lucky when i opened a help-thread at bitcointalk but emailing avalon, or emailing directly yifu, opening a ticket or spam the irc channel didnt work for me yet. I can understand that people slowly get angry.

Let me know where Avalon exactly is located
SebastianJu
Legendary
*
Offline Offline

Activity: 1960


Legendary Escrow Service - Tip Jar in Profile


View Profile WWW
June 10, 2013, 10:07:03 PM
 #190

I already thought about going to chinese subforum and pay someone there that is going to visit them. Its unbelievable that even their payment provider cant get in contact with them. Or zefir, who lost 782.1BTC because a payment took longer than 8 hours to confirm.
Something must happen. Im not sure why they do like nothing is happening out there. What must happen that they get that this non existing support is a problem? A demonstration before their companies rooms?

Wait a second, you can visit them?  It's probably worth the airfare, but of course you would have to actually be in communication with them so they have units ready for pickup.


I cant visit him easily. So i wrote i thought about searching someone in chinese subforum here at bitcointalk that lives near avalon. So that this person can visit them and ask the questions that should be asked.
I dont want to pickup, i only have questions. And since they dont speak with their customers anymore i thought of this way to contact them...
Its pretty useless trying to get in contact. I think i got lucky when i opened a help-thread at bitcointalk but emailing avalon, or emailing directly yifu, opening a ticket or spam the irc channel didnt work for me yet. I can understand that people slowly get angry.

Let me know where Avalon exactly is located

I dont have a clue. Does someone who got a miner knows the address or is there only the address of the shipping provider? At least the bill should contain the address right? Anyone?
SebastianJu
Legendary
*
Offline Offline

Activity: 1960


Legendary Escrow Service - Tip Jar in Profile


View Profile WWW
June 11, 2013, 10:09:58 PM
 #191

Or is there a phone-number known from avalon? I mean its a company registered in china isnt it? The info should be possible to find out.
If i would have known the trouble with avalon i would simply have bought some more asicminer shares and thats all.
anti76
Sr. Member
****
Offline Offline

Activity: 342



View Profile
June 12, 2013, 06:01:30 AM
 #192

If there are representatives of the avalon team, let them answer when I get device? Order #200000846

SebastianJu
Legendary
*
Offline Offline

Activity: 1960


Legendary Escrow Service - Tip Jar in Profile


View Profile WWW
June 13, 2013, 01:31:49 PM
 #193

You noticed that avalon now gives support? I tested it last night... i got a very quick positive answer (about chip batches).
Begru
Member
**
Offline Offline

Activity: 92



View Profile
June 14, 2013, 07:54:39 AM
 #194

yes, we got a email. Try to login with the user and PW as we do alltime ==> now we are unknown user.....no login possible. It seems it was a automatic generated email. Send email to avalon....and wait....
jerseyjon
Newbie
*
Offline Offline

Activity: 17


View Profile
June 16, 2013, 05:32:16 PM
 #195

Just got a reply to support query...my Batch 1 order has been confirmed and I have a DHL ref, so hopefully will arrive in the next couple of weeks.  It got tied up due to a mismatch on funds receipts.

That's the long overdue good news.  Not so good...my Batch 2.1 order for 2 units got added to my account and then a day later is showing up as cancelled !? Sad

anti76
Sr. Member
****
Offline Offline

Activity: 342



View Profile
June 17, 2013, 09:09:44 AM
 #196

Do either a refund or delivery.
Back to the BTC to address 1MAv44YHbeh9mt3tHUdxDqG7J8acjA9byh

anti76
Sr. Member
****
Offline Offline

Activity: 342



View Profile
June 18, 2013, 04:59:17 AM
 #197

Order # 200000846 do the delivery or return of funds to address 1MAv44YHbeh9mt3tHUdxDqG7J8acjA9byh

waited 5 months. no 6 Avalon devices that were paid or refund.

will no longer have to deal with yifu.guo @ avalon-asic.com

Bowjob
Sr. Member
****
Offline Offline

Activity: 294



View Profile
June 18, 2013, 05:04:07 AM
 #198

it would be interesting if Yifu refunds with the BTC amount paid.. or do it with $1500 in btc ala BFL.

It seemed like a good idea at the time.
Begru
Member
**
Offline Offline

Activity: 92



View Profile
June 18, 2013, 06:06:14 AM
 #199

Just got a reply to support query...my Batch 1 order has been confirmed and I have a DHL ref, so hopefully will arrive in the next couple of weeks.  It got tied up due to a mismatch on funds receipts.

That's the long overdue good news.  Not so good...my Batch 2.1 order for 2 units got added to my account and then a day later is showing up as cancelled !? Sad


Lucky guy on one side ;-)
Our account was unknown, open a new one with the same name ==> empty!!!
WOW, what a great system from Avalon.


Begru
Member
**
Offline Offline

Activity: 92



View Profile
June 18, 2013, 06:08:39 AM
 #200

it would be interesting if Yifu refunds with the BTC amount paid.. or do it with $1500 in btc ala BFL.

if I remember right, was written down in any of the letters, refunds in $ in BTC at the present day.
Pages: « 1 2 3 4 5 6 7 8 9 [10] 11 12 13 »  All
  Print  
 
Jump to:  

Sponsored by , a Bitcoin-accepting VPN.
Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!