My Other verifications took less than 3 days but when it came to my address they have taken 3 weeks now. You may be right as they may be down at the moment
Contacting them is useless as they never reply
Very true, I have sent a tonne of messages to them but there has been no reply. on btcpop.co they have an announcement that ardeva is under maintenance. I don't know what kind of maintenance takes more than three months. Its better we re told that the site is nolonger working.