Avalon batch #3 - order "on-hold" ?

[mik3]

So my money was sent, I see my order in their order page, is on-hold normal?

Here is a screenshot: https://i.imgur.com/WypEwET.jpg

[goxed]

do you have a transaction confirmation number?

[Dalkore]

Did you use Bit-pay or did you choose the wire transfer option?

[mik3]

Used bitpay : https://i.imgur.com/v5qMpli.jpg
But no confirmation or anything..

The coins I sent now have 295 confirmations, so transfer went through.

[CoinHoarder]

All of the orders that I paid for say "processing"

All of the orders I didn't pay for say "on hold"

So... something is definitely wrong in your transaction. I'd contact Bitsyncom directly, hope you get it worked out. :\

[shibaji]

Used bitpay : https://i.imgur.com/v5qMpli.jpg
But no confirmation or anything..

The coins I sent now have 295 confirmations, so transfer went through.

Write to bitpay, copy avalon, include your bitpay payment address, and avalon order number. Bitpay is very helpful. I had to do the same, since coinbase transaction was really slow and before they posted the outgoing transaction, the 15 mins window at bitpay was over. I double checked that everything was ok.

[Alex Troyanskij]

All of the orders that I paid for say "processing"

All of the orders I didn't pay for say "on hold"

So... something is definitely wrong in your transaction. I'd contact Bitsyncom directly, hope you get it worked out. :\

Did you receive confirmation email from info@avalon-asic.com on orders that have obtained status "Processing" after successful payment at bitpay.com?

I'm a little bit worried as far as i've got one for unpaid order http://goo.gl/mIbs8 and silence for paid one.

[shibaji]

All of the orders that I paid for say "processing"

All of the orders I didn't pay for say "on hold"

So... something is definitely wrong in your transaction. I'd contact Bitsyncom directly, hope you get it worked out. :\

Did you receive confirmation email from info@avalon-asic.com on orders that have obtained status "Processing" after successful payment at bitpay.com?

I'm a little bit worried as far as i've got one for unpaid order http://goo.gl/mIbs8 and silence for paid one.

Yes, same here. I did not get any email at all, other than processing status in the account.

[iamnot]

I have the same problem.  I used coinbase so the transaction didn't go through before the 15 min. window and now my order with avalon is showing as on-hold.

I emailed bitpay and they verified the transaction did go through, but avalon hasn't updated there system.

I have emailed avalon, Yifu and filed a support ticket with avalon and have not heard anything back from them.

I would just like to now if the transaction is going to go through or get my bitcoins back please!

[Harley]

I have the same problem
Order #65## made on March 25, 2013. Order status: on-hold.

[regular]

I had the same problem with batch 2, but it was changed to processed the next day.

[server]

What I do know is when your order status = processing ... you're in trouble.

Yifu said "It will cause delay once we start shipping"

This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this.

But Yifu promised to correct this mistake and ship my unit first thing on Monday.

[Tyger]

mine says processing, should i be worried?

[shibaji]

What I do know is when your order status = processing ... you're in trouble.

Yifu said "It will cause delay once we start shipping"

This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this.

But Yifu promised to correct this mistake and ship my unit first thing on Monday.

I guess for batch 3 everyone has either on-hold, or processing. Does anyone have completed yet ?

[Tyger]

I think its to early to judge about thuff like this.

[mik3]

I dont think its too early, better to fix problems now than when they start shipping like a couple folks with their Batch 1 orders.

[Tyger]

at this point we dont know if there is a problem. maybe they just need to manually confirm the orders or something.

[BitSyncom]

What I do know is when your order status = processing ... you're in trouble.

Yifu said "It will cause delay once we start shipping"

This appears to be true, I'm still waiting on my Avalon batch 1 unit because of this.

But Yifu promised to correct this mistake and ship my unit first thing on Monday.

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.


If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

[Tyger]

thanks for clearing this up.

[OTtAn]

all batch 1 orders are either pending or completed, since it's being shipped.

batch 2 and 3 is are either pending, on hold or processing, since it has not shipped.

that information is outdated.


If you paid and have on-hold status, you should sent a email to bitpay, for whatever reason we did not get the callback from bitpay regarding your order.

BitSyncom
Hi, please tell me the order number 200000870 has already been sent?
if not, when to expect shipment.
if sent, please please track number.

I made the payment in two installments: 210 and 18.5 BTC BTC
transaction ID 210 BTC (26.09.2012)
transaction ID 18.5 BTC (27.09.2012)

my first order Re: order 200000176. I paid for it in time, your system does  not  recognize the payment, and you cancel my order without notice. after my letter order was restored under the number  200000870 and put me in the end of the line.

support avalon don't ask my question 3 day
and you don't ask me 6 day

Please give an answer to my question.