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Author Topic: Anyone have this problem with MtGox?  (Read 924 times)
Hook^
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June 13, 2011, 07:51:27 AM
 #1

When I go to add bitcoins to my account at MtGox, it is supposed to provide a wallet number to transfer to.  But the page just refreshes for me when I click the button, with no address showing up.
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Lowtax
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June 13, 2011, 08:05:53 AM
 #2

It's a popup

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Hook^
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June 13, 2011, 09:33:15 AM
 #3

It's a popup

Yeah, I turn pop-up blocker off, and even hold down ctrl-shift.  No difference, and nothing pops up.
Alex Beckenham
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June 13, 2011, 09:37:02 AM
 #4

Tell us all what browser you're using, and what version. It might help.


Morna
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June 13, 2011, 09:44:00 AM
 #5

Maybe u should log it with support@mtgox.com ?
allocater
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June 13, 2011, 10:00:37 AM
 #6

the address is supposed to be on the very top, maybe you overlooked it?
haydent
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June 13, 2011, 10:26:41 AM
 #7

its not a true popup as such but a ajax request loaded in a css/js modal

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Hook^
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June 13, 2011, 10:04:23 PM
 #8

Maybe u should log it with support@mtgox.com ?
I logged it with info@mtgox.com, and they created a support ticket.  But I haven't heard back since.  That was about 20 hours ago.

I am just running standard IE 8, latest upgrades.
Hook^
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June 13, 2011, 10:30:56 PM
 #9

Maybe u should log it with support@mtgox.com ?
I logged it with info@mtgox.com, and they created a support ticket.  But I haven't heard back since.  That was about 20 hours ago.

I am just running standard IE 8, latest upgrades.
Well I tried it on my friend's Firefox, and it works, so it is a problem with my browser.
AstuteTrader
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June 13, 2011, 10:33:43 PM
 #10

How can we trust MtGox? I feel like they could manipulate the market...
duckfeet
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June 14, 2011, 06:31:58 AM
 #11

yeah: check yer extensions too: turn off adblock, and then go to tools, depending on browser, and for this site anyway, make sure 'block popups' is not clicked...
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June 14, 2011, 06:35:41 AM
 #12

Good luck with that issue
loceff13
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June 14, 2011, 07:24:26 AM
 #13

How can we trust MtGox? I feel like they could manipulate the market...

It's in their best interests to keep a good reputation (transaction fees)
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