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Author Topic: Anyone using btcquick.com for the past 24hrs?  (Read 1137 times)
Wilikon (OP)
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April 03, 2013, 04:08:46 PM
 #1

Hello! I was wondering what was your average reply from btcquick and how fast was your purchase cleared?

Thank you.
Wilikon (OP)
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April 03, 2013, 05:36:31 PM
 #2

https://www.btcquick.com/

I cannot log in to my account. I got a cloudflare page welcome. Look like the site (but not the welcome page) is down. I just sent my second email to btcquick as I am still waiting for my first reply in 15 hours.

Anyone beside me use their services or had any trouble accessing their account and follow up to their purchase in the past 24hrs?

Thanks anyone.
MPOE-PR
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April 03, 2013, 07:28:24 PM
 #3

Quickness isn't what it used to be I guess....

My Credentials  | THE BTC Stock Exchange | I have my very own anthology! | Use bitcointa.lk, it's like this one but better.
Wilikon (OP)
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April 03, 2013, 08:18:07 PM
 #4

Waiting is not  problem as long as you get updated by the company. I was not worried at all as I used the service already. I purchased 1 coin from them on April 1st. But this morning there was no reply from my email and the whole site is down. It could be a technical problem and I understand. My delivery status was "pending" the last time I had access to my btcquick account. The email contact is linked to the website. The benefit of the doubt is that btcquick has not receive any emails?
Checking my bank account, the status is still "processing". I do not want to jump the gun and start the procedure to cancel the transaction, but I cannot afford to wait too long either without any feedback. I would simply try to get the money back and try another service.

I understand it is up to me. Since I was not the only one buying the 1 bitcoin wallet yesterday, if any of you are reading this, could you share your experience for the past 24 hrs after your purchase?

Thank you for any reply.

BTCquick.com if you are reading this, let me know what is going on. You have my info.
Sharpy
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April 06, 2013, 01:23:44 AM
 #5

I have bought from them in the past with no problems and delivery within an hour.

That seems to have changed, I placed an order today, no response, no order confirmation except from Google wallet. I email them several hours later and I get a reply another hour later, saying "you need to buy a membership"Huh I already have a membership, I have purchased before...then I get a reply saying they have sent an SMS to confirm the order? WTF never had to do that before! Now I have replied to the SMS to "confirm" and no reply, no response, no bitcoins...
fishface
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April 06, 2013, 01:28:19 AM
 #6

Same situation here, for the 1btc key. Ordered nearly 24 hours ago
Ascension
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April 06, 2013, 01:46:25 AM
 #7

We are currently working on fulfilling orders. We had some issues with our server over the last couple days and getting the issues resolved is time consuming. If you have any questions please send us an email or give us a quick call 1-855-MY-BITCOIN

Thanks,
-Ascension
auswalk
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April 09, 2013, 08:24:12 PM
 #8

Placed an order Apr 6 for 1BTC, transaction still pending.

What's the update over at btcquick?
Ascension
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April 10, 2013, 03:11:58 AM
 #9

Placed an order Apr 6 for 1BTC, transaction still pending.

What's the update over at btcquick?

Please PM me your order number and we will see what the issue is.

Thanks,
-Ascension
Wilikon (OP)
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April 10, 2013, 09:59:25 PM
 #10

Order#3302 placed on April 2, 2013. Still pending. I sent you an email today. Another one. Another silence. Bitcoin is a crazy ride and I am willing to take a chance and give you some room to breath. I am a very nice dude.

I hope we are not putting too much pressure with OUR money on your business. Let us know if we do.
Ascension
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April 10, 2013, 10:55:29 PM
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If you need assistance with your order you can email us or visit our dedicated support thread here https://bitcointalk.org/index.php?topic=172794.0

Thanks,
-Ascension
Ascension
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April 10, 2013, 10:56:50 PM
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Order#3302 placed on April 2, 2013. Still pending. I sent you an email today. Another one. Another silence. Bitcoin is a crazy ride and I am willing to take a chance and give you some room to breath. I am a very nice dude.

I hope we are not putting too much pressure with OUR money on your business. Let us know if we do.

I have sent a reply to your email.

Thanks,
Ascension
Wilikon (OP)
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April 10, 2013, 11:03:33 PM
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Order#3302 placed on April 2, 2013. Still pending. I sent you an email today. Another one. Another silence. Bitcoin is a crazy ride and I am willing to take a chance and give you some room to breath. I am a very nice dude.

I hope we are not putting too much pressure with OUR money on your business. Let us know if we do.

I have sent a reply to your email.

Thanks,
Ascension

Replying to you now!
Wilikon (OP)
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April 10, 2013, 11:42:23 PM
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Order#3302 placed on April 2, 2013. Still pending. I sent you an email today. Another one. Another silence. Bitcoin is a crazy ride and I am willing to take a chance and give you some room to breath. I am a very nice dude.

I hope we are not putting too much pressure with OUR money on your business. Let us know if we do.

I have sent a reply to your email.

Thanks,
Ascension

Let me know if my reply should resolve the problem.
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