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cant login to mtgox
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Topic: cant login to mtgox (Read 961 times)
zarl
(OP)
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Merit: 10
cant login to mtgox
April 04, 2013, 03:19:52 PM
#1
Hi
This morning i not can login to mtgox with my password ;(
Then i try reset password, but new password also not work
Then my ip was blocked for 24hours
Tryed both passwords from other computer, still no login
Did anyone try this before ?
I really hope my btc are still there waiting for me
Newar
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https://gliph.me/hUF
Re: cant login to mtgox
April 04, 2013, 06:04:42 PM
#2
Works for me. Have you tried emailing
support@mtgox.com
?
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zarl
(OP)
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Activity: 70
Merit: 10
Re: cant login to mtgox
April 04, 2013, 08:10:05 PM
#3
Yes i emailed them
They write back they unbanned my account, and all should be ok again
But its not ;( still not can log in with my passwords, old or new after password reset
I feel like shit .. because alot of money on the account.. i not can sleep normal
eric7
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⇾
Re: cant login to mtgox
April 05, 2013, 03:24:54 PM
#4
You need to contact them again. There's nothing anybody can do except them if you've lost the password or are unable to login for whatever reason.
zarl
(OP)
Member
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Activity: 70
Merit: 10
Re: cant login to mtgox
April 05, 2013, 04:41:00 PM
#5
They fix it .. All is ok again
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