My Bitinstant money never showed up in my Mt. Gox account

[raceman]

l`ve been buying and selling for a few months now, used bitinstant and Mt.gox quite a bit and all went well until this last transaction. l transferred less then $300 yesterday afternoon and got some standard emails from ZipZap saying l made a transaction, then saying it was a success. The other email l got was from "Support at Bitinstant" stating that l made a direct deposit into my Mt.Gox account and there is no need to use the coupon system on this order. My Mt.Gox account shows no action,no pending transactions or monies in my account. l`m aware of the cyber attacks on Mt.Gox at the moment and l noticed a disclaimer announcing that one should wait 3 to 4 days before  contacting them. l don`t remember seeing that on there before....any idea what`s going on? l try to be careful logging onto the various sites to eliminate phishing scams,l`ve seen a few and avoided them.Anyhow any help with this would be greatly appreciated

[mjc]

It's not a scam, they have been reliable for me in the past.

That said I deposited $500 today and am having the same problem.

I'm confident they will be able to rectify it.  in the mean time it does suck to have to wait, when we're so accustom to it simply working.  Just goes to show there is still al ong way to go before BTC is capable of being mainstream.

[l0lface]

just running slow imo, mtgox getting hammered by ddos as per their blogpost

[raceman]

thanks so much for the replies my friends. So you guys basically got the same emails l did? The one claiming the deposit went through, see below:

support@bitinstant.com via amazonses.com
   
4:47 PM (20 hours ago)
      
to me
Hey there,

This is to notify you that your order has been updated, please find the details below:


We have made a direct deposit into your MTGox account and there is no need to use the coupon system on this order

    _______  thanks very much guys, the timing of this couldn`t have been worse,hopefully it clears fast....

[mjc]

No I haven't seen an email yet that the funds were deposited into my account.

[kaala]

I just had the same problem I tried moving 200 in my dwolla account to mtGox through bitinstant i filed a support ticket and are telling me in an email that "

URSAY replied:
Hello,

I am not seeing any payment coming from your Dwolla account under that name. Please make sure you have enough funds in your account when you place an order.

Thanks,"

i sent them all the information they asked for did i just throw away 200 dollars?

[kaala]

Bit instant got back with me and sorted it out im all good now

[arlington]

Did they email you a code? I always get a code the redeem in mtgox

[kaala]

no code they did it manually

[Swapster]

All I can think of is when Artie Lange sings the Stones "Paint It Black" wah wah wah wah wah wah wah wah wah wah wah wah............. sorry